NHTSA owner reports · September 18, 2026 snapshot.
Suspension complaints
10 reportsClear category filterMileage unknown · Dec 6, 2022
Fuel/propulsion SystemSuspension
Complaint Filed Tuesday 18:14 hrs 12/06/2022. On 12/02/2022 I had a diagnosis at Marcotte Ford Holyoke, MA done my vehicle because it failed Massachusetts emissions CEL. Diagnose came back with the same description as the damaged fuel system and suspension which RECALLS, which should have been fixed before I registered the vehi…
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Complaint Filed Tuesday 18:14 hrs 12/06/2022. On 12/02/2022 I had a diagnosis at Marcotte Ford Holyoke, MA done my vehicle because it failed Massachusetts emissions CEL. Diagnose came back with the same description as the damaged fuel system and suspension which RECALLS, which should have been fixed before I registered the vehicle on 11/22/2022. I fear for my safety of fuel leak and suspension crash. I would hate to think a reputable Ford dealer would jeopardize my safety for a few extra dollars for holiday spending. I have found a different repairman for the faulty brake power booster & Mass Air Flow Sensor the A & Z Autos dealer /A & Z Auto Repair placed in my vehicle. Ms. Sharon-Shawn A. Bell
NHTSA ODI #11496311
98,000 miles · Jan 22, 2021
Fuel/propulsion SystemService BrakesSuspension
I BOUGHT MY 2010 FORD EDGE TO UPGRADE MY SAFETY STANDARDS FOR MY KIDS AND JUST RECENTLY FOUND THE BRAKES FAILING ME TO THE POINT OF BEING UNSAFE TO EVEN DRIVE AS OF NOW MY FAMILY HAS BEEN HARDSHIPPED BY THE BRAKE BOOSTER RECALL I NEVER KNEW WAS THE REASON FOR MY SAFETY BEING STANDSTILLED FOR MOBILITY WITH THIS PARKED UNSAFE BRAK…
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I BOUGHT MY 2010 FORD EDGE TO UPGRADE MY SAFETY STANDARDS FOR MY KIDS AND JUST RECENTLY FOUND THE BRAKES FAILING ME TO THE POINT OF BEING UNSAFE TO EVEN DRIVE AS OF NOW MY FAMILY HAS BEEN HARDSHIPPED BY THE BRAKE BOOSTER RECALL I NEVER KNEW WAS THE REASON FOR MY SAFETY BEING STANDSTILLED FOR MOBILITY WITH THIS PARKED UNSAFE BRAKE BOOSTER NEEDING IMMEDIATE RECALL SERVICED TECHNICIANS LIAZONED THROUGH THIS COMPLAINT TO GET ME AND MY FAMILY SAFELY MOBILE AGAIN THROUGH THIS COMPLAINT PROCESS PLEASE SEND ME A CLAIM TO GET TO MY LOCAL FORD DEALERSHIP IN CADILLAC MICHIGAN THANK YOU FOR YOUR TIME.
NHTSA ODI #11389345
Mileage unknown · Nov 4, 2019
SuspensionWheels
NOV.4 SIMPLY I HAD A WHEEL BEARING GO BAD ON PASSENGER SIDE FRONT ABOUT 3 MONTHS AGO ! NOW I HAVE THE WHEEL BEARING ON THE DRIVERS SIDE GO BAD , COSTING ME OVER1100 DOLLARS !! I HAVE OWNED OVER 30 CARS IN MY LIFETIME WITH FAMILY AND HAVE NEVER HAD TO REPLACE A WHEEL BEARING. WHATS GOING ON!!!!
NHTSA ODI #11278141
150,000 miles · Dec 25, 2018
SuspensionWheels
VEHICLE STALLED TO DRIVE UP HILL ,TRACTION SLIPPED . SOUNDED LIKE SOMETHING BEATING WITH A HAMMER IN FRONT OF VEHICLE ON THE PASSENGER SIDE,VEHICLE WAS IN NEIGHBORHOOD WHILE IN MOTION. VEHICLE TOWED
NHTSA ODI #11163390
129,000 miles · Sep 9, 2018
Suspension
A FEW WEEKS AGO MY 2010 FORD EDGE STARTED MAKING A LOUD RATTLING NOISE WHEN DRIVING AT LOW SPEEDS. I BROUGHT MY CAR IN AND WAS TOLD I HAVE A BAD DRIVESHAFT. MY MECHANIC CALLED FORD DEALER AND WAS TOLD THEY HAVE OVER 160 DRIVESHAFT PARTS ON BACK ORDER AND WON'T HAVE ANY AVAILABLE FOR OVER A MONTH. IF THERE IS SO MANY PROBLEMS WIT…
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A FEW WEEKS AGO MY 2010 FORD EDGE STARTED MAKING A LOUD RATTLING NOISE WHEN DRIVING AT LOW SPEEDS. I BROUGHT MY CAR IN AND WAS TOLD I HAVE A BAD DRIVESHAFT. MY MECHANIC CALLED FORD DEALER AND WAS TOLD THEY HAVE OVER 160 DRIVESHAFT PARTS ON BACK ORDER AND WON'T HAVE ANY AVAILABLE FOR OVER A MONTH. IF THERE IS SO MANY PROBLEMS WITH THE DRIVESHAFTS ON 2010 WHY HASN'T THERE BEEN A RECALL ON. MAYBE THIS SHOULD BE LOOKED INTO.
NHTSA ODI #11128313
Mileage unknown · Nov 14, 2017
Air BagsFuel/propulsion SystemSuspension
I BUY MY FORD EDGE LAST YEAR IN 2016 AT 3205 NORTH HIGHWAY 61 IN MUSCATINE, IA, I RECENTLY GOT A IMPORTANT LEGAL NOTICE THAT'S WHY I'M DOING THIS INSPECTION.
NHTSA ODI #11046103
101,000 miles · Mar 20, 2017
StructureSuspension
MARCH19, 2017 WHILE DRIVING 20 MPH FROM OUR NEIGHBORHOOD TO CHURCH WITH MY WIFE, THERE WAS A LOUD CLUNKING FROM FRONT PASSENGER SIDE. WE TURNED ONTO THE MAIN ROAD AND AS SPEED INCREASED TO 55 MPH, THE WINDSHIELD CRACKED AND I NOTICED THE HOOD OF CAR WAS RAISED UP ABOUT AN INCH ABOVE THE FENDER. WE IMMEDIATELY TURNED AROUND AND…
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MARCH19, 2017 WHILE DRIVING 20 MPH FROM OUR NEIGHBORHOOD TO CHURCH WITH MY WIFE, THERE WAS A LOUD CLUNKING FROM FRONT PASSENGER SIDE. WE TURNED ONTO THE MAIN ROAD AND AS SPEED INCREASED TO 55 MPH, THE WINDSHIELD CRACKED AND I NOTICED THE HOOD OF CAR WAS RAISED UP ABOUT AN INCH ABOVE THE FENDER. WE IMMEDIATELY TURNED AROUND AND DROVE SLOWLY BACK TO THE HOUSE. THE ATTACHED PHOTOS SHOW WHAT HAD HAPPENED. THERE IS CONSIDERABLE DAMAGE TO THE SHEET METAL BODY COMPONENTS, WINDSHIELD, PLASTIC PARTS. THERE ARE MANY SIMILAR EXAMPLES OF THE STRUT TOWER SPOT WELD FAILURE REPORTED ON THE INTERNET. ALL SEEM TO BE ON THE PASSENGER SIDE.
NHTSA ODI #10967184
24,000 miles · Oct 22, 2015
SuspensionWheels
BOUGHT 2010 ONLY 24000 MILES ON CAR, TIRES ARE DRY ROTTED, THE TIRES ARE 2008 CONFIRMED BY DISCOUNT TIRE. HOW ARE 2008 TIRES ON A 2010 NEW CAR. AT RISK FOR ACCIDENT DUE TO ALL 4 ROTTED. COST TO REPLACE $800.00. 2ND IS THE TIE-RODS RUSTED OUT PER FORD DEALERSHIP. THIS CAR IS ONY 5 YEARS ALL WITH LOW MILAGE, THERE SHOULD NOT BE…
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BOUGHT 2010 ONLY 24000 MILES ON CAR, TIRES ARE DRY ROTTED, THE TIRES ARE 2008 CONFIRMED BY DISCOUNT TIRE. HOW ARE 2008 TIRES ON A 2010 NEW CAR. AT RISK FOR ACCIDENT DUE TO ALL 4 ROTTED. COST TO REPLACE $800.00. 2ND IS THE TIE-RODS RUSTED OUT PER FORD DEALERSHIP. THIS CAR IS ONY 5 YEARS ALL WITH LOW MILAGE, THERE SHOULD NOT BE PROBLEMS AT THIS STAGE CAR IS LEMON
NHTSA ODI #10785461
19,858 miles · Jul 3, 2015
Suspension
REAR WHEEL BEARING FAILURE.
NHTSA ODI #10731890
32,000 miles · May 27, 2012
SteeringSuspension
STARTED NOTICING A VIBRATION IN STEERING AT SLOW SPEEDS WHEN PULLING INTO OR OUT OF PARKING SPACES. TOOK TO THE DEALER FOR REPAIR AT 34,000 MILES A FEW WEEKS LATER AND DEALER AT FIRST COULD NOT DUPLICATE THE ISSUE, THEN WITH MY HELP IDENTIFIED IT AS A POWER STEERING PUMP AND REPLACED. THE NEXT DAY, SAY ISSUE AND THEY THEN STAT…
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STARTED NOTICING A VIBRATION IN STEERING AT SLOW SPEEDS WHEN PULLING INTO OR OUT OF PARKING SPACES. TOOK TO THE DEALER FOR REPAIR AT 34,000 MILES A FEW WEEKS LATER AND DEALER AT FIRST COULD NOT DUPLICATE THE ISSUE, THEN WITH MY HELP IDENTIFIED IT AS A POWER STEERING PUMP AND REPLACED. THE NEXT DAY, SAY ISSUE AND THEY THEN STATED IT WAS A NORMAL CHARACTERISTIC OF CAR MODEL. WARRANTY HAS SINCE EXPIRED AND HAS GOTTEN SIGNIFICANTLY WORSE AND MILEAGE IS CURRENTLY 49K AS I AM A SALES REP AND LOG A LOT OF MILES. I ALSO BEGAN GETTING A LOUD POPPING NOISE IN THE FRONT FROM BOTH SIDES AT ABOUT 38K MILES, PREDOMINANTLY LEFT SIDE, ESPECIALLY WHEN MAKING LOW SPEED TURNS AND/OR GOING OVER SMALL BUMPS, LIKE WHEN ENTERING OR LEAVING A PARKING LOT. I HAVE NOT TAKEN IT TO THE DEALER FOR INSPECTION BUT HAVE HAD A LOCAL MIDAS CHECK FOR AN ISSUE TWICE WITH NOTHING FOUND, BUT ISSUE IS ALSO GETTING MUCH WORSE. *TR
NHTSA ODI #10459766
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 27, 2015
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. The recall began on May 10, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S31.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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