NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
673 reports68,000 miles · Aug 21, 2014
Power Train
VEHICLE DEVELOPED A CLANKING / CLUNKING SOUND. FELT LIKE IT WAS DRAGGING SOMETHING VERY HEAVY, AUTOMATIC TRANSMISSION SHIFT POINTS SEEMED TO BE DELAYED AND SHIFTING TO A HIGHER GEAR HAPPENED AT A VERY HIGH RPM. STOPPED VEHICLE AND TURNED IT OFF. NOISES WENT AWAY AFTER RESTARTING, BUT ACCELERATION WAS VERY SLUGGISH AND IT DIDN'…
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VEHICLE DEVELOPED A CLANKING / CLUNKING SOUND. FELT LIKE IT WAS DRAGGING SOMETHING VERY HEAVY, AUTOMATIC TRANSMISSION SHIFT POINTS SEEMED TO BE DELAYED AND SHIFTING TO A HIGHER GEAR HAPPENED AT A VERY HIGH RPM. STOPPED VEHICLE AND TURNED IT OFF. NOISES WENT AWAY AFTER RESTARTING, BUT ACCELERATION WAS VERY SLUGGISH AND IT DIDN'T SHIFT TO A HIGHER GEAR UNTIL A VERY HIGH RPM, THE GAS PEDAL HAD TO BE PUSHED TO THE FLOOR. TOOK IT TO A REPAIR SHOP AND IT WAS TEST DRIVEN AND PUT ON THE LIFT. CHECKED FOR ANY MALFUNCTION CODES. THE MECHANIC COULD FIND NOTHING WRONG. THIS HAS HAPPENED TWICE. *TR
NHTSA ODI #10627258
11,999 miles · Aug 5, 2014
Electrical SystemExterior Lighting
REPLACED THE TAIL LIGHT BULB FOR THE FIRST TIME BY MYSELF NOT AT DEALER AND THE HOUSING THAT HOLDS TAIL LIGHT IS BURNT. I AM CONCERNED THAT THIS COULD CREATE ELECTRICAL FIRE I MY VEHICLE BULB 13466. SOCKET HOUSING 13411. *TR
NHTSA ODI #10619023
300 miles · Jul 27, 2014
Fuel/propulsion SystemPower TrainVehicle Speed Control
#1) THIS VEHICLE WAS PURCHASED BRAND NEW IN 2010 AND FROM THE BEGINNING WHEN I PRESS ON THE ACCELERATOR PEDAL THE CAR WILL SOMETIMES JUST GOES INTO A DEAD MODE AND DOES NOTHING FOR A FEW SECONDS. IF I TRY TO ACCELERATE AND THE CAR DOESN'T REACT I SOMETIMES HAVE TO MASH ON THE PEDAL TO GET THE CAR TO GO. THIS HAS PROVEN TO BE A V…
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#1) THIS VEHICLE WAS PURCHASED BRAND NEW IN 2010 AND FROM THE BEGINNING WHEN I PRESS ON THE ACCELERATOR PEDAL THE CAR WILL SOMETIMES JUST GOES INTO A DEAD MODE AND DOES NOTHING FOR A FEW SECONDS. IF I TRY TO ACCELERATE AND THE CAR DOESN'T REACT I SOMETIMES HAVE TO MASH ON THE PEDAL TO GET THE CAR TO GO. THIS HAS PROVEN TO BE A VERY SERIOUS PROBLEM WHEN I HAVE TO MERGE OR TURN QUICKLY OUT OF A SIDE STREET OF THROUGH AN INTERSECTION IN A QUICK MANNER. ITS AS IF THE CAR HAS A HICCUP OR SOME TYPE OF DELAY FROM PEDAL TO MOTOR? #2) ON ANOTHER NOTE THAT HAS TO DO WITH DASHBOARD DESIGN ,WHEN I TURN ON MY TURN SIGNALS THE HIGH BEAM WILL SOMETIMES ENGAGE BECAUSE THE HIGH BEAM SWITCH AND THE TURN SIGNAL SWITCH ARE ON THE SAME ARM AND THE HIGH BEAM IS DESIGNED TO BE PUSHED FORWARD INSTEAD OF THE TRADITIONAL PULLED TOWARD YOU TO ACTIVATE.THIS PUSHING MOTION IS CONSISTENT WITH MY HAND REACHING TOWARD THE TURN SIGNAL IN A FORWARD MOTION. THIS OCCURRENCE IS SOMETIMES MISTAKEN FOR AGGRESSIVE BEHAVIOR OR AN ANNOYANCE TO ONCOMING TRAFFIC. *JS
NHTSA ODI #10616674
45,000 miles · Jun 26, 2014
Structure
DRIVER'S SIDE DOOR AJAR WARNING STAYS ON MAJORITY OF THE TIME. YOU HAVE TO OPEN AND CLOSE THE DOOR AT LEAST 3 TIMES EVERYTHING YOU GET IN THE CAR BEFORE IT WILL TURN OFF. UNDERSTAND A LOT OF EDGES HAVE THIS ISSUE AND IT SHOULD BE RECALLED. INSTEAD OF HAVING TO PAY OUT OF POCKET. *TR
NHTSA ODI #10606348
53,700 miles · Jun 14, 2014
Unknown Or OtherVisibility
THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. THE CAR WAS PARKED IN A PARKING LOT FOR ABOUT 1 1/2 HOURS ON A SUNNY DAY. WHEN I GOT IN THE CAR, CLOSED THE DOOR, THE WHOLE BACK WINDOW SHATTERED. THERE WAS NO REASON FOR THE WINDOW TO BREAK. REPORTING THIS INFORMATION AS IT APPEARS THIS HAS BEEN A PROBLEM WITH FORD EDGE CARS…
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THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. THE CAR WAS PARKED IN A PARKING LOT FOR ABOUT 1 1/2 HOURS ON A SUNNY DAY. WHEN I GOT IN THE CAR, CLOSED THE DOOR, THE WHOLE BACK WINDOW SHATTERED. THERE WAS NO REASON FOR THE WINDOW TO BREAK. REPORTING THIS INFORMATION AS IT APPEARS THIS HAS BEEN A PROBLEM WITH FORD EDGE CARS IN THE PAST. WE ARE HAVING IT REPAIRED USING INSURANCE COVERAGE. *JS
NHTSA ODI #10598313
65,000 miles · Jun 2, 2014
Steering
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE APPROACHING THE PARKING LOT AT 40 MPH THERE WAS NOISE THAT SOUNDED THROUGHOUT THE VEHICLE. THERE WAS ALSO A GRINDING NOISE WHEN THE VEHICLE MADE A TURN AS THE STEERING WHEEL BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED WITH A POWER ST…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE APPROACHING THE PARKING LOT AT 40 MPH THERE WAS NOISE THAT SOUNDED THROUGHOUT THE VEHICLE. THERE WAS ALSO A GRINDING NOISE WHEN THE VEHICLE MADE A TURN AS THE STEERING WHEEL BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED WITH A POWER STEERING FLUID LEAK. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 65,200.
NHTSA ODI #10595490
70,000 miles · May 28, 2014
Service Brakes
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS A LOUD SOUND COMING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE …
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TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS A LOUD SOUND COMING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
NHTSA ODI #10594520
68,000 miles · Apr 28, 2014
Power TrainCrash
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF VEHICLE. THE FORCE CAUSED THE CONTACT'S VEHICLE TO ABNORMALLY ACCELERATE APPROXIMATELY ONE-HALF A MILE AND CRASH INTO THE REAR OF A THIRD VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED.…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF VEHICLE. THE FORCE CAUSED THE CONTACT'S VEHICLE TO ABNORMALLY ACCELERATE APPROXIMATELY ONE-HALF A MILE AND CRASH INTO THE REAR OF A THIRD VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
NHTSA ODI #10585219
19,385 miles · Apr 11, 2014
SteeringStructure
RETAINING CLIPS FOR PLASTIC DASH TRIM BROKEN, ALLOWING TRIM PIECE TO DISLODGE AND WEDGE BETWEEN DASH AND HANDS ON STEERING WHEEL RESULTING IN INABILITY TO CONTROL VEHICLE. *JS
NHTSA ODI #10579168
39,000 miles · Apr 2, 2014
Air BagsCrash
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE DRIVER SUSTAINED THREE FRACTURED RIBS, INJURIES TO THE SHOULDER, A TRAUMATIC BRAIN INJURY AND WAS CURRENTLY ON…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE DRIVER SUSTAINED THREE FRACTURED RIBS, INJURIES TO THE SHOULDER, A TRAUMATIC BRAIN INJURY AND WAS CURRENTLY ON LIFE SUPPORT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 06/17/14*LJ THE CONSUMER STATED AS A DIRECT RESULT OF THE ACCIDENT, HIS WIFE DIED SHORTLY THEREAFTER, ON APRIL 7, 2014, FROM THE INJURIES SHE SUSTAINED. UPDATED 08/05/14.
NHTSA ODI #10576702
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 27, 2015
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. The recall began on May 10, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S31.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗