NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
673 reports97,000 miles · Jul 14, 2015
SteeringCrash
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE ATTEMPTING TO DRIVE FORWARD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A POLE. THE AIR BAGS HAD NOT DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE ATTEMPTING TO DRIVE FORWARD, THE STEERING WHEEL SEIZED WITHOUT WARNING AND EXCESSIVE FORCE WAS REQUIRED. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A POLE. THE AIR BAGS HAD NOT DEPLOYED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000. THE VIN WAS UNAVAILABLE.
NHTSA ODI #10733979
101,236 miles · Jul 13, 2015
Service Brakes
A LOUD "HISSING" NOISE CAN BE HEARD WHEN DEPRESSING THE BRAKE PEDAL. BRAKES FEEL "SPONGEY" AND REQUIRE CONSIDERABLE EFFORT TO BRING THE VEHICLE TO A FULL STOP. I TOOK THE CAR INTO TIRE KINGDOM FOR DIAGNOSIS AND WAS TOLD THE ROTORS AND BRAKE PADS ON THE FRONT OF THE VEHICLE NEEDED REPLACED. THIS WAS COMPLETED ONLY TO FIND IT D…
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A LOUD "HISSING" NOISE CAN BE HEARD WHEN DEPRESSING THE BRAKE PEDAL. BRAKES FEEL "SPONGEY" AND REQUIRE CONSIDERABLE EFFORT TO BRING THE VEHICLE TO A FULL STOP. I TOOK THE CAR INTO TIRE KINGDOM FOR DIAGNOSIS AND WAS TOLD THE ROTORS AND BRAKE PADS ON THE FRONT OF THE VEHICLE NEEDED REPLACED. THIS WAS COMPLETED ONLY TO FIND IT DID NOT RESOLVE THE PROBLEM. THE MANAGER CONTACTED FORD AND WAS ADVISED THERE IS A RECALL ON THE POWER BRAKE BOOSTER FOR THE MAKE, MODEL, AND YEAR OF MY VEHICLE. I CONTACTED FORD TO SCHEDULE THE REPAIR AND WAS TOLD THAT MY VIN IS NOT PART OF THE RECALL AND THE REPAIR WOULD NOT BE COVERED. WHEN I QUESTIONED FURTHER I WAS ADVISED THE RECALL ONLY COVERS "SOME" OF THE CARS ASSEMBLED AT THE OAKVILLE PLANT WITH MY MAKE, MODEL , AND YEAR AND THAT THEY COULD NOT COVER THE REPLACEMENT OF THIS FAULTY EQUIPMENT.
NHTSA ODI #10733770
41,000 miles · Jul 8, 2015
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS VIOLENTLY DEPRESSED IN ORDER FOR THE VEHICLE TO INCREASE IN SPEED. IN ADDITION, THE VEHICLE HESITATED WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. TH…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS VIOLENTLY DEPRESSED IN ORDER FOR THE VEHICLE TO INCREASE IN SPEED. IN ADDITION, THE VEHICLE HESITATED WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
NHTSA ODI #10732659
Mileage unknown · Jul 6, 2015
Service Brakes
THE BRAKES ON MY 2010 FORD EDGE MAKE A HISSING NOISE WHEN PRESSED. IN ADDITION, THE BRAKE PEDAL FEELS SPONGY AND THE CAR WILL ONLY STOP WHEN YOU PRESS THE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD. THIS IS A PROBLEM THAT FORD IS AWARE OF, YET THEY REFUSE TO COVER THE COST OF THE REPAIR. FORD RELEASED A "CUSTOMER SATISFACTION …
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THE BRAKES ON MY 2010 FORD EDGE MAKE A HISSING NOISE WHEN PRESSED. IN ADDITION, THE BRAKE PEDAL FEELS SPONGY AND THE CAR WILL ONLY STOP WHEN YOU PRESS THE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD. THIS IS A PROBLEM THAT FORD IS AWARE OF, YET THEY REFUSE TO COVER THE COST OF THE REPAIR. FORD RELEASED A "CUSTOMER SATISFACTION PROGRAM 13N02" MEMO DESCRIBING THE EXACT SYMPTOMS THAT MY CAR IS SHOWING AND STATED THAT THE PROBLEM IS WITH THE BRAKE BOOSTER SYSTEM. HOWEVER, THE MEMO STATES THAT ONLY CERTAIN 2010 VEHICLES ARE AFFECTED AND MINE IS NOT ONE OF THEM. I AM TERRIFIED THAT ONE DAY SOON, THE CAR WILL NOT STOP AT ALL AND MY FAMILY AND I WILL BE SERIOUSLY INJURED. WE RECEIVED A QUOTE OF APPROXIMATELY $1400 TO REPAIR THE BRAKE BOOSTER SYSTEM. FORD IS COMPLETELY AWARE THAT THE BRAKES ON THE 2010 EDGE ARE FAULTY, BUT THEY KNOWINGLY CONTINUE TO PLACE FAMILIES IN DANGER BY NOT ACKNOWLEDGING THAT THE BRAKE DEFECT IS MORE WIDESPREAD.
NHTSA ODI #10732169
19,858 miles · Jul 3, 2015
Suspension
REAR WHEEL BEARING FAILURE.
NHTSA ODI #10731890
46,000 miles · Jun 15, 2015
Unknown Or Other
I HAVE ONLY OWNED MY 2010 FORD EDGE LESS THAN A YEAR AND THE PANORAMIC MOONROOF MOTORS WENT OUT. NOT JUST ONE, BUT BOTH. I LIVE IN WISCONSIN AND REALLY CAN ONLY USE THE MOONROOF MAYBE 4 MONTHS OUT THE YEAR, AND FOR BOTH MOTORS TO BLOW IS NOT GOOD. MY FAITH IN FORD HAS DEAD. IT IS GOING TO COST ME OVER 1,000 TO FIX.
NHTSA ODI #10725316
160,000 miles · Jun 9, 2015
Fuel/propulsion System
I HAVE A 2010 FORD EDGE. WHEN PARKED IN MY GARAGE, I WOULD NOTICE THE ODOR OF GASOLINE. LATER, I NOTICED FUEL STAINS ON MY SLIGHTLY SLANTED DRIVEWAY UNDER WHERE THE EDGE WAS OFTEN PARKED. THE LOCAL FORD DEALERSHIP INSPECTED MY TANK AND FOUND THAT IT WAS SEVERELY CORRODED IN SEVERAL LOCATIONS, INCLUDING THE SEAMS OF THE TANK. …
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I HAVE A 2010 FORD EDGE. WHEN PARKED IN MY GARAGE, I WOULD NOTICE THE ODOR OF GASOLINE. LATER, I NOTICED FUEL STAINS ON MY SLIGHTLY SLANTED DRIVEWAY UNDER WHERE THE EDGE WAS OFTEN PARKED. THE LOCAL FORD DEALERSHIP INSPECTED MY TANK AND FOUND THAT IT WAS SEVERELY CORRODED IN SEVERAL LOCATIONS, INCLUDING THE SEAMS OF THE TANK. SEVERAL CALLS TO VARIOUS NUMBERS FOR FORD CUSTOMER RELATIONS ONLY RESULT IN MANY MINUTES ON HOLD, TO BE TOLD THE SAME THING - WHICH IS THAT THE 2010 IS NOT SUBJECT TO THE 14S22 RECALL FOR 2007 AND 2008 MODELS. THE REPRESENTATIVE TOLD ME TO KEEP MY RECEIPTS WHEN I HAVE THE REPAIRS DONE AND FORD MAY REIMBURSE ME IF THE RECALL IS EXPANDED. THE ESTIMATE FOR THE REPAIR AND REPLACEMENT OF THE CORRODED TANK IS $5000. ON TOP OF THAT, THERE ARE NO TANKS AVAILABLE. THIS GAS TANK PROBLEM IS AN ACKNOWLEDGED SAFETY ISSUE. APPARENTLY, FORD WOULD RATHER I DRIVE A VEHICLE THAT THEIR DEALERSHIP AFFIRMS IS UNSAFE, THAN ENROLL ME IN THE PROGRAMS AVAILABLE TO 2007/08 MODEL YEAR OWNERS WHO COME UNDER THE #14S22 RECALL. HOPEFULLY, THE NUMBER OF COMPLAINTS ON THIS ISSUE HAS REACHED A CRITICAL MASS TO BE DEFINED AS "A TREND." I PRAY THAT THERE ARE NO FIRES, INJURIES OR WORSE BECAUSE OF THIS SAFETY ISSUE.
NHTSA ODI #10724236
108,000 miles · Jun 3, 2015
Electrical SystemExterior Lighting
REAR TAIL LIGHT REPLACEMENT FOR SECOND TIME ALONG WITH MARKER LIGHT. BOTH BULBS AND SOCKETS WERE BLACK AND HOT FROM EXTREME HEAT. CAUSE FOR CONCERN THAT THIS MAY START A FIRE.
NHTSA ODI #10723221
47,000 miles · May 31, 2015
Service Brakes
PROBLEM TO BREAK THE CAR IN A SLOPE. WHEN I PRESS THE THE BREAK PEDAL, IT GONE ALL THE WAY OUT. WHEN I PRESS FOR A SECOND TIME IT STOP AT LEAST 25 FEET TO HIT A WALL. AS PER MECHANIC CONSULTED THIS WAS DUE TO A DEFECTIVE BREAK BOOSTER IN MY FORD EDGE SEL 2010.
NHTSA ODI #10722528
55,000 miles · May 14, 2015
Seats
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE SEAT INDEPENDENTLY MOVED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE SEAT INDEPENDENTLY MOVED FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE SEAT TRACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. UPDATED 6/30/15*CN UPDATED 07/02/15*JB
NHTSA ODI #10716545
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 27, 2015
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. The recall began on May 10, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S31.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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