2010 Ford Edge

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE BRAKES MADE A HISSING NOISE WHEN THE ISSUE BEGAN. ON ONE OCCASION, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE FAILURE WAS INTERMITTENT AND GRADUALLY WORSENED. GERALD JONES FORD IN AUGUSTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT COVERED UNDER THE EXTENDED WARRANTY BRAKE BOOSTER BULLETIN NUMBER: 13N02 FOR 2010-2013 FORD EDGE AND LINCOLN MKX VEHICLES. THE DEALER DID NOT DETERMINE THE CAUSE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT CALLED TOWN & COUNTRY FORD (LOCATED AT 5041 FORD PARKWAY BESSEMER, AL 35022) WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,983.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE BRAKES AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER TO REPLACE THE BRAKE BOOSTER. THE DEALER (RAY PEARMAN LINCOLN, 2501 BOB WALLACE AVE SW, HUNTSVILLE, AL 35805, (256) 536-7451) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A SERVICE CAMPAIGN AND REFUSED TO PROVIDE A SOLUTION OTHER THAN THE PART BEING REPLACED. THE CONTACT WAS UNCERTAIN THAT IF THE PART WAS REPLACED THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER PROVIDED NO SOLUTION AND WAS CONTACTED TO DETERMINE WHEN THE AIR BAG RECALL REPAIR WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE BRAKES ON THE EDGE HAD AN AUDIBLE HISSING SOUND WHEN COMPRESSED BOTH WHEN THE VEHICLE WAS IN PARK AND IN MOTION. IF THE BRAKES WERE PRESSED MULTIPLE TIMES IN SHORT ORDER (I.E. IN RUSH HOUR TRAFFIC) THE RESPONSE OF THE SYSTEM WOULD BE INCONSISTENT AS IT WAS SOMETIMES "SQUISHY" AND OTHER VERY HARD. THIS SEEMED TO AFFECT THE RESPONSIVENESS OF THE SYSTEM. UPON TAKING IT TO A MECHANIC, IT WAS REVEALED THAT THE BRAKE BOOSTER WAS FAILING AND WOULD CONTINUE TO AFFECT THE BRAKING PERFORMANCE UNTIL REPLACED. AFTER A LITTLE RESEARCH, FORD RECALL 13N02 WAS ISSUED FOR 2010 - 2013 EDGES FOR BRAKE BOOST FAILURE. FORD REJECTED MY CLAIM STATING THAT THIS VIN NUMBER WAS GOOD AND NOT PART OF THE ISSUE DESPITE THE FACT I HAD THE SAME SYMPTOMS AFFECTING THE PERFORMANCE OF THE BRAKING SYSTEM AND A PROFESSIONAL MECHANIC DIAGNOSED A FAILED BOOSTER AS DESCRIBED IN THE RECALL. THIS ISSUE SEEMS TO AFFECT MORE THAN THE VEHICLES NAMED IN THE RECALL AND IT IS A MATTER OF SAFETY WHEN YOU CANNOT TRUST THE PERFORMANCE AND RESPONSE OF A VEHICLE ESPECIALLY ON INTERSTATES WITH OTHER VEHICLES TRAVELING AT HIGH SPEED. THE ONLY FIX IS TO REPLACE THE BOOSTER WHICH WILL ALLOW THE BRAKE SYSTEM TO FUNCTION AS DESIGNED.

TAKATA RECALL I WANT TO MAKE A COMPLAINT ABOUT HOW LONG IT'S TAKING TO HAVE MY CAR FIXED. WHEN WILL THE PARTS BE AVAILABLE????? WHY IS IT, THAT NO ONE HAS AN ESTIMATED DATE OF WHEN THE PARTS WILL BE IN???? THIS IS DISGUSTING! AS AN AMERICAN I AM LIVID! THIS IS A LIFE OR DEATH ISSUE. WHY ISN'T THE GOV'T GETTING INVOLVED. I AM FURIOUS.

I WAS AT A STOPPED LIGHT WHEN THE ABS LIGHT CAME ON AND THE CAR LOCKED UP AND BEGAN SHAKING. I IMMEDIATELY TURNED THE IGNITION OFF AND THEN ON AGAIN. I WASN'T ABLE TO USE THE GAS OR BRAKES SO I TURNED THE CAR BACK OFF IMMEDIATELY AGAIN. AFTER HAVING THE VEHICLE TOWED TO A FORD DEALERSHIP, THEY INFORMED ME THAT THE WATER PUMP BURST AND ALL OF THE COOLANT RAN INTO THE ENGINE CAUSING IT TO FAIL. I'VE ONLY HAD THE VEHICLE FOR FIVE YEARS AND MAINTENANCE HAS ALWAYS BEEN UP TO DATE VIA FORD DEALERSHIPS. DURING THESE VARIOUS MAINTENANCE CHECKS, FORD HAS NEVER NOTIFIED ME OF ANY POSSIBLE ISSUES WITH MY VEHICLE AND NOW MY ENGINE HAS FAILED AND I'VE NEVER HAD ANY OTHER ISSUES WITH MY VEHICLE.