2010 Ford Edge

The contact owns a 2010 Ford Edge. The contact had taken the vehicle to an independent mechanic, and it was discovered that there was coolant inside the oil. The vehicle was towed to another independent mechanic who confirmed the failure and informed the contact that the engine needed to be replaced. The dealer was notified of the failure and provided and estimate for a diagnostic test however, the contact declined to have the vehicle diagnosed. The vehicle was towed to the residence where it remained. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 161,000.

The contact owns a 2010 Ford Edge. The contact stated that while depressing the brake pedal, there was a slight resistance, causing the contact to apply more pressure while depressing the pedal. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed. The mechanic informed the contact of the Technical Service Bulletin: 13N02 which was associated with the NHTSA ID Numbers: 10251228 (Service Brake, Hydraulic) and 10246076 (Service Brake, Hydraulic); and advised the contact check if the vehicle was included. The dealer was contacted and confirmed that the vehicle was not included in the TSB. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in NHTSA ID Numbers: 10251228 (Service Brake, Hydraulic) or 10246076 (Service Brake, Hydraulic). The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 150,000.

I WAS DRIVING MY 2010 FORD EGDE, WHEN I NOTICED THAT IT WAS TAKING LONGER TO STOP THE VEHICLE. ALSO, WHEN I WAS APPLYING THE BRAKES, THERE WAS AN AIR SOUND. IT WAS LIKE IT WAS HISSING. I KNEW SOMEHTING WAS WRONG. I THOUGHT IT WAS BECAUSE I JUST HAD THE FRONT BRAKES REPLACED AND THAT THE MECHANIC MAY HAVE FORGOTTEN TO BLEED THE LINES OR THAT THE VEHICLE WAS LOW ON BRAKE FLUID. I WENT BACK TO THE MECHAINC AND THEY CHECKED IT OUT AGAIN. THEY FIGURED OUT THAT IT WAS THE BRAKE BOOSTER THAT WAS FAULTY AND THAT THE PART WAS INEXPENSIVE BUT THE LABOR WAS HIGH BECUASE OF THE AMOUNT OF TIME IT TAKES TO FIX IT. I WENT ONLINE TO SEE IF THERE WAS A RECALL FOR THE BRAKE BOOSTER AND THERE WAS FOR CERTAIN 2010 FORD EDGES. WHEN I TYPED IN MY VIN, THE RECALL DID NOT COME UP. I CALLED FORD DIRECT TO SEE IF MY VEHICLE WAS INCLUDED IN THE RECALL AND THEY SAID THAT MY VIN WAS NOT. NOW MIND YOU, THE VEHICLE IS 14 YEARS OLD, BUT IT ONLY HAD 107989 MILES ON IT. SO NEEDLESS TO SAY, I HAD TO PAY OUT OF POCKET TO GET IT FIXED. IT COST 1255.26. THAT INCLUDED THE STOP LIGHT SWITCH THAT HAS TO BE REPLACED WHEN REPLACING THE BRAKE BOOSTER. I DON'T UNDERSTAND WHY ALL OF THE 2010 FORD EDGES WEREN'T RECALLED BECAUSE IT SEEMS THAT JUST ABOUT EVERY ONE THAT OWNS ONE WILL HAVE TO REPLACE THIS.

The contact owns a 2010 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that due to the failure, the contact's vehicle rear-ended the vehicle in front of the contact's vehicle. The contact stated that there was no damage to either. The contact stated no police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.

The contact owns a 2010 Ford Edge. The contact stated that while his brother was driving at an undisclosed speed, the vehicle experienced unintended acceleration. During the failure, the braking system malfunctioned, causing the brake pedal to extend to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. Additionally, while the vehicle was in for service it was discovered that the subframe was rusted. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 114,116.

The car under carriage completely rusted out and cause a major failure in the middle of a major street. I informed ford of the problem by special mail and have not receive a reply. I took the car to the dealership where I bought the car. They said it would cost 8,000 for th repair and they did not know if the complete problem would be fixed. Please help. [XXX] , [XXX] [XXX] . [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)