NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
673 reports146,926 miles · Jul 16, 2019
Service Brakes
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES DID NOT WORK PROPERLY AND TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES WOULD NOT STOP THE VEHICLE. THE CONTACT'S SPOUSE HAD TO USE EXCESSIVE FORCE AND PUMP THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKES DID NOT WORK PROPERLY AND TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE BRAKES WOULD NOT STOP THE VEHICLE. THE CONTACT'S SPOUSE HAD TO USE EXCESSIVE FORCE AND PUMP THE BRAKES TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO KINGS AUTO MALL (9555 KINGS AUTO MALL WAY, CINCINNATI, OH 45249, (513) 686-0220) AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 146,926.
NHTSA ODI #11232293
1 miles · Jul 5, 2019
Air BagsService Brakes
I BOUGHT THIS VEHICLE FROM A FORD DEALERSHIP IN 2011 AND IT HAS BARELY 76000 MILES AND SINCE MAY 2019 IT'S BEEN FAILING THE BREAK BOOSTER THAT'S WHAT THE MECHANIC SAID AND IT'S VERY DANGEROUS I CAN'T STOP THE VEHICLE EVEN A LOWER SPEED, THE BREAK PEDAL IS HARD TO PRESS ITS VERY DANGEROUS!! EVEN HAVING 2 KIDS ON THE CAR VERY UNSA…
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I BOUGHT THIS VEHICLE FROM A FORD DEALERSHIP IN 2011 AND IT HAS BARELY 76000 MILES AND SINCE MAY 2019 IT'S BEEN FAILING THE BREAK BOOSTER THAT'S WHAT THE MECHANIC SAID AND IT'S VERY DANGEROUS I CAN'T STOP THE VEHICLE EVEN A LOWER SPEED, THE BREAK PEDAL IS HARD TO PRESS ITS VERY DANGEROUS!! EVEN HAVING 2 KIDS ON THE CAR VERY UNSAFE TO DRIVE AT THIS POINT. I HOPE YOU CAN HELP US
NHTSA ODI #11229686
139,700 miles · Jul 3, 2019
Service Brakes
KNOWN ISSUE CUSTOMER SATISFACTION PROGRAM 13N02 FOR FAILED BRAKE BOOSTER. OURS FAILED AND FORD STATES IT IS NOT COVERED. CAR IS UNDER 10 YEARS OLD AND UNDER 150,000 MILES. THEIR OWN PROGRAM STATES THESE BRAKE BOOSTERS FAIL ON THIS MAKE, MODEL AND YEAR YET THEY GET AWAY WITHOUT FIXING IT DUE TO MY VIN FALLING OUTSIDE THE COVERED …
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KNOWN ISSUE CUSTOMER SATISFACTION PROGRAM 13N02 FOR FAILED BRAKE BOOSTER. OURS FAILED AND FORD STATES IT IS NOT COVERED. CAR IS UNDER 10 YEARS OLD AND UNDER 150,000 MILES. THEIR OWN PROGRAM STATES THESE BRAKE BOOSTERS FAIL ON THIS MAKE, MODEL AND YEAR YET THEY GET AWAY WITHOUT FIXING IT DUE TO MY VIN FALLING OUTSIDE THE COVERED VEHICLES. NOT SURE HOW A KNOWN SAFETY ISSUE LIKE THIS THAT LEADS TO UNSAFE DRIVING WHILE THE PROBLEM DEVELOPS AND IS REALIZED IS NOT MANDATED INTO A RECALL. IT IS SLIGHTLY NOTICABLE AT FIRST SO WE KEPT DRIVING THE VEHICLE. AFTER A NUMBER OF CLOSE CALLS DUE TO THE BRAKES NOT APPLYING WHEN PRESSING THE BRAKE PEDAL, WE TOOK IT IN TO NORTH COUNTRY FORD IN COON RAPIDS MN AND THEY CONFIRMED THE BRAKE BOOSTER NEEDS TO BE REPLACED.
NHTSA ODI #11229370
140,000 miles · Jun 28, 2019
Air BagsEngine
I REPLACED THE THERMOSTAT,BUT NOW THE DRIVER SIDE FAN DOESN'T WORK
NHTSA ODI #11228319
145,000 miles · Jun 25, 2019
Service Brakes
FRONT BRAKES HISS AND MAKE SINGING SQUEAL...DO NOT DEPRESS FULLY THEN GO ALL THE WAY TO THE FLOOR. ALMOST HIT 5 CARS BUT EACH TIME STEERED OFF RIGHT AND ENDED UP MID INTERSECTION ON A RED LIGHT. HEARD IT IS A POWER BOOSTER ISSUE. ALSO AIR BAGS WERE RECALLED. DEALER SAYS NO.
NHTSA ODI #11222526
136,000 miles · Jun 17, 2019
Service Brakes
RECALL FOR BRAKE BOOSTER. WAS TOLD NOT FOR MY VIN? SAME PART FOR RECALL (13N02)WITHIN WARRANTY OF 150K MILES. $1500 COST TO REPAIR OUT OF POCKET? DRIVING ON HIGHWAY AND BRAKES WERE HARD COULDN'T STOP FINALLY KICKED IN AND CAR SHAKED VIOLENTLY BEFORE STOPPING.WAS TOLD BOOSTER FAILURE CAUSED BREAK ROTORS AND CYLINDER DAMAGE.
NHTSA ODI #11220651
135,000 miles · Jun 14, 2019
Service Brakes
THE BRAKE BOOSTER IS FAILING, CAUSING ME TO NEARLY READ END PEOPLE. THE PEDDLE IS VERY HARD AND NEEDS TO BE PUSHED TO THE FLOOR IN ORDER TO STOP. FORD HAS A CUSTOMER SATISFACTION WARRANTY ON THIS PART HOWEVER, FORD HAS DECLINED SERVICE, STATING THAT THE WARRANTY HAS EXPIRED. I WANT THIS PART REPLACED AT NO CHARGE TO ME.
NHTSA ODI #11219963
166,000 miles · Jun 12, 2019
Unknown Or Other
OUTPUT SHAFT PTU THE MECHANIC IN THE SHOP WAS REPLACING A SEAL AND FOUND THAT THE OUTPUT SHAFT WAS NOT EVEN ATTACHED
NHTSA ODI #11219449
128,456 miles · May 29, 2019
Service Brakes
WHEN VEHICLE BRAKE PEDAL DEPRESSES IT MAKES A HISSING NOISE. CAN PUSH STRAIGHT TO THE FLOOR OR AT OTHER TIMES IS SO TIGHT YOU CAN BARELY PRESS IT. TOLD BY MECHANIC IT'S THE BRAKE BOOSTER AND NO RECALL AS OF YET. VEHICLE IS VERY HARD TO STOP IF A SITUATION PRESENTED ITSELF TO BRAKE QUICKLY IT COULD NOT HAPPEN AND MAY CAUSE AN ACC…
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WHEN VEHICLE BRAKE PEDAL DEPRESSES IT MAKES A HISSING NOISE. CAN PUSH STRAIGHT TO THE FLOOR OR AT OTHER TIMES IS SO TIGHT YOU CAN BARELY PRESS IT. TOLD BY MECHANIC IT'S THE BRAKE BOOSTER AND NO RECALL AS OF YET. VEHICLE IS VERY HARD TO STOP IF A SITUATION PRESENTED ITSELF TO BRAKE QUICKLY IT COULD NOT HAPPEN AND MAY CAUSE AN ACCIDENT.
NHTSA ODI #11210617
Mileage unknown · May 24, 2019
Air Bags
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUB CITY FORD (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507, (337) 233-4500) WAS CONTACTED AND CONFIRM…
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TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HUB CITY FORD (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507, (337) 233-4500) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA ODI #11209767
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 7, 2019
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
Jan 11, 2018
Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 27, 2015
Ford Motor Company (Ford) is recalling certain model year 2009-2010 Ford Edge vehicles manufactured September 11, 2008, to July 1, 2010, and Lincoln MKX vehicles manufactured September 23, 2008, to July 1, 2010, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Ford will notify owners, and dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. The recall began on May 10, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S31.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗