2010 Ford Edge

The contact owns a 2010 Ford Edge. The contact stated that while his brother was driving at an undisclosed speed, the vehicle experienced unintended acceleration. During the failure, the braking system malfunctioned, causing the brake pedal to extend to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. Additionally, while the vehicle was in for service it was discovered that the subframe was rusted. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 114,116.

The contact owns a 2010 Ford Edge. The contact received notification of NHTSA Campaign Number: 21V158 (Air Bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount time. The dealer was not contacted. The manufacturer was made aware of the issue and informed the contact that she will be notified when parts are available. VIN tool confirms parts not available. Additionally, the contact stated that she heard a hissing noise when the brake pedal was depressed and without warning, more pressure had to be applied to the brake pedal to stop. The vehicle was taken to an independent mechanic where it was diagnosed that the brake booster and brake pads needed to be replaced. The brake pads were replaced however, the brake booster was not replaced. The manufacturer nor the dealer was notified of the failure. The failure mileage was approximately. 192,000

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO COULD NOT DUPLICATE THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

AS WE WERE DRIVING ON A RESIDENTIAL SIDE STREET, GOING ABOUT 25MPH, COMING UP A SLIGHT INCLINE, THE CAR STOPPED ACCELERATING. WE WERE ABLE TO GET IT TO THE SIDE OF THE ROAD. WE TURNED IT OFF AND ON AND NOTHING HAPPENED. ABOUT 10-15 MINUTES LATER THE ENGINE STARTED BUT WOULD NOT ACCELERATE. WE WERE ONLY ABLE TO GO ABOUT 2MPH. WE WERE ABLE TO GET IT TO A MECHANICAL SHOP NEARBY. THE NEXT MORNING WHEN THEY PULLED THE VEHICLE IN, THEY EXPERIENCED THE SAME ISSUE. WHEN THE TURNED IT OFF AND BACK ON TO DO MORE TESTS THE CAR WAS WORKING "FINE." THE SHOP INSPECTED IT AND DID NOTE THE POTENTIAL THROTTLE BODY ISSUE BUT AS THE VEHICLE WAS NOW RUNNING IT COULD NOT BE PROPERTY DIAGNOSED. WE HAVE TAKEN IT TO A FORD DEALER AND THE SAME INFORMATION WAS GIVEN TO US. WE HAVE CONFIRMED THROUGH FRIENDS WHO HAVE A 2011 FORD THAT THEY RECEIVED A CUSTOMER SATISFACTION LETTER FROM FORD NOTING THE ISSUE WITH THE THROTTLE BODY AND LOSING ACCELERATION. WHEN FORD CUSTOMER CARE WAS CONTACTED THEY NOTE THE PROBLEM BUT "NOT" WITH OUR YEAR VEHICLE. THE SERVICE PERSONNEL AT FORD HAVE CONFIRMED THIS WILL LIKELY HAPPEN AGAIN AND NOTE IT IS A PROBLEM ON OTHER FORD VEHICLES AS WELL AND WE WERE ADVISED TO "DRIVE" IT INTO FORD THE NEXT TIME IT HAPPENS. THIS IS CLEARLY A PROBLEM ACROSS MANY YEARS OF FORD VEHICLES, YET THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR IT OR PUT OUT A RECALL ON AN ISSUE THAT IS ALL OVER THE INTERNET WITH SIMILAR EXPERIENCES.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS VIOLENTLY DEPRESSED IN ORDER FOR THE VEHICLE TO INCREASE IN SPEED. IN ADDITION, THE VEHICLE HESITATED WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

#1) THIS VEHICLE WAS PURCHASED BRAND NEW IN 2010 AND FROM THE BEGINNING WHEN I PRESS ON THE ACCELERATOR PEDAL THE CAR WILL SOMETIMES JUST GOES INTO A DEAD MODE AND DOES NOTHING FOR A FEW SECONDS. IF I TRY TO ACCELERATE AND THE CAR DOESN'T REACT I SOMETIMES HAVE TO MASH ON THE PEDAL TO GET THE CAR TO GO. THIS HAS PROVEN TO BE A VERY SERIOUS PROBLEM WHEN I HAVE TO MERGE OR TURN QUICKLY OUT OF A SIDE STREET OF THROUGH AN INTERSECTION IN A QUICK MANNER. ITS AS IF THE CAR HAS A HICCUP OR SOME TYPE OF DELAY FROM PEDAL TO MOTOR? #2) ON ANOTHER NOTE THAT HAS TO DO WITH DASHBOARD DESIGN ,WHEN I TURN ON MY TURN SIGNALS THE HIGH BEAM WILL SOMETIMES ENGAGE BECAUSE THE HIGH BEAM SWITCH AND THE TURN SIGNAL SWITCH ARE ON THE SAME ARM AND THE HIGH BEAM IS DESIGNED TO BE PUSHED FORWARD INSTEAD OF THE TRADITIONAL PULLED TOWARD YOU TO ACTIVATE.THIS PUSHING MOTION IS CONSISTENT WITH MY HAND REACHING TOWARD THE TURN SIGNAL IN A FORWARD MOTION. THIS OCCURRENCE IS SOMETIMES MISTAKEN FOR AGGRESSIVE BEHAVIOR OR AN ANNOYANCE TO ONCOMING TRAFFIC. *JS

I BOUGHT A USED 2010 FORD EDGE LAST YEAR AUGUST FROM CONNICELLI DEALER IN CONSHOHOKEN PA. THE SAME DAY I BOUGHT THE CAR, ON MY WAY HOME I NOTICED THAT THE BRAKE HAS A PROBLEM. TOOK IT BACK AND WAS FIXED. RIGHT AFTER THIS., I WAS PARKING IN A SMALL PARKING LOT , THE CAR ACCELERATED ON HIS OWN AND WENT ON THE GRASS. THE SECOND TIME I WAS PARKING IN FRONT OF MY GARAGE, THE CAR ACCELERATED AGAIN AND I ALMOST DRAG MY SECOND CAR TO THE BASEMENT. THE THIRD TIME, I WAS PARKING IN SMALL PARKING LOT AND IT ACCELERATED AGAIN. ONLY THIS TIME, THE CAR CRASH INTO PARKED CAR AND THE CAR HIT ANOTHER CAR. MY CAR AND TWO OTHER CARS WAS DAMAGED. THANK GOD, NOBODY WAS IN THE TWO CARS. THE 3 CARS LOOK LIKE IT WAS A HIGHWAY AUTO ACCIDENT. I AM NOT SURE IF THE US GOVERNMENT IS GOING TO DO ANYTHING ABOUT FORD AND THE ACCELERATION PROBLEM UNTIL WHEN IT KILLS ONE OF THEIR OWN. ORDINARY CITIZEN DO NOT COUNT. FORD COMPANY IS A GIANT, MEGA COMPANY THAT HELPS WHEN IT COMES TO POLITICIANS IN US. I AM SCARED OF THIS CAR. IT ALMOST KILL ME. FEDERAL GOVERNMENT IS ON THIS MONSTER HEARTLESS COMPANY SIDE. KILLING INNOCENT PEOPLE BECAUSE OF THEIR POWER IN THIS COUNTRY. FORD COMPANY ARE UNTOUCHABLE. CONSUMERS JUST HAVE TO LIVE WITH IT. THE ONLY TIME YOU PROBABLY GET A SOLUTION WILL BE WHEN ONE OF THE TOPS GET KILLED IN A FORD AUTO ACCIDENT OCCURRING WITH AN ACCELERATION PROBLEM. THEN YOU WILL HEAR IT THE CNN. SHAME ON ALL THAT KNOWS THIS ACCELERATION PROBLEM AND NOT DOING ANYTHING. WILL IT BE DIFFERENT IF ITS YOUR MOTHER, FATHER, WIFE, HUSBAND, DAUGHTER, SON OR GRANDCHILDREN. I AM 56 YEAR OLD AND I HAVE DRIVEN DIFFERENT CARS, NEVER BEEN IN AN ACCIDENT UNTIL I BOUGHT THIS FORD EDGE. DO THE RIGHT THING. FORD COMPANY YOU'RE SELLING US A LEMON AND YOU KNOW IT. YOU NEED TO PAY FOR THIS KILLINGS. US FEDERAL GOVERNMENT, YOU'RE OUR LAST HOPE. PLEASE HELP US. *TR