2010 Ford Edge

The known defective brake booster which failed suddenly has been confirmed as defective by ford dealers and its components failed resulting in catastrophic brake failure and not being able to stop. There were no warning lights or signs available it failed suddenly while driving also resulting in a near accident. I called ford dealer and corporate who Informed me I had missed the 10 year year window for the defective and they would be unable to replace it.

There is a noise coming from the interior of my car, near the brakes that makes a high pitched noise and is causing the brake to feel a bit hard when pressed. It is believed that the brake booster has malfunctioned. There is a customer satisfaction program listed as 13N02 in regard to the extended warranty coverage for brake boosters. Is my vehicle eligible to be covered on this warranty?

The contact owns a 2010 Ford Edge. The contact stated that while driving at various speeds, the brake pedal was depressed and felt abnormally stiff. As a result, the vehicle failed to slow down as intended. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.

My brake power booster needs replacing urgently. There is currently a recall for 2010 Ford Edge (2010-2014 Edge & MKX Vehicles specifically). My Edge however is not included. I do not understand why. This is the recall I am referring to: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2010 Ford Edge. The contact stated while driving into an apartment complex parking lot, the brake pedal was depressed but felt stiff and failed to travel downward. The contact was unable to stop the vehicle. There was no warning light illuminated. The vehicle drove over the curb, crashed into two HVAC units located in front of the apartment building, and the vehicle stopped. The contact was in shock and unintentionally turned off the vehicle while the vehicle was in drive(D). The air bags did not deploy. The contact sustained whiplash and trauma. The contact received assistance from emergency units but refused to be taken to the hospital. A police report was filed. A mobile mechanic diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the front grill of the vehicle was damaged due to the collision. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, but no assistance was provided and transferred the contact to the NHTSA Hotline. The failure mileage was approximately 160,000.

I WAS DRIVING MY 2010 FORD EGDE, WHEN I NOTICED THAT IT WAS TAKING LONGER TO STOP THE VEHICLE. ALSO, WHEN I WAS APPLYING THE BRAKES, THERE WAS AN AIR SOUND. IT WAS LIKE IT WAS HISSING. I KNEW SOMEHTING WAS WRONG. I THOUGHT IT WAS BECAUSE I JUST HAD THE FRONT BRAKES REPLACED AND THAT THE MECHANIC MAY HAVE FORGOTTEN TO BLEED THE LINES OR THAT THE VEHICLE WAS LOW ON BRAKE FLUID. I WENT BACK TO THE MECHAINC AND THEY CHECKED IT OUT AGAIN. THEY FIGURED OUT THAT IT WAS THE BRAKE BOOSTER THAT WAS FAULTY AND THAT THE PART WAS INEXPENSIVE BUT THE LABOR WAS HIGH BECUASE OF THE AMOUNT OF TIME IT TAKES TO FIX IT. I WENT ONLINE TO SEE IF THERE WAS A RECALL FOR THE BRAKE BOOSTER AND THERE WAS FOR CERTAIN 2010 FORD EDGES. WHEN I TYPED IN MY VIN, THE RECALL DID NOT COME UP. I CALLED FORD DIRECT TO SEE IF MY VEHICLE WAS INCLUDED IN THE RECALL AND THEY SAID THAT MY VIN WAS NOT. NOW MIND YOU, THE VEHICLE IS 14 YEARS OLD, BUT IT ONLY HAD 107989 MILES ON IT. SO NEEDLESS TO SAY, I HAD TO PAY OUT OF POCKET TO GET IT FIXED. IT COST 1255.26. THAT INCLUDED THE STOP LIGHT SWITCH THAT HAS TO BE REPLACED WHEN REPLACING THE BRAKE BOOSTER. I DON'T UNDERSTAND WHY ALL OF THE 2010 FORD EDGES WEREN'T RECALLED BECAUSE IT SEEMS THAT JUST ABOUT EVERY ONE THAT OWNS ONE WILL HAVE TO REPLACE THIS.

The contact owns a 2010 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that due to the failure, the contact's vehicle rear-ended the vehicle in front of the contact's vehicle. The contact stated that there was no damage to either. The contact stated no police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 59,000.

The contact owns a 2010 Ford Edge. The contact stated that while his brother was driving at an undisclosed speed, the vehicle experienced unintended acceleration. During the failure, the braking system malfunctioned, causing the brake pedal to extend to the floorboard and the vehicle failed to stop immediately. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. Additionally, while the vehicle was in for service it was discovered that the subframe was rusted. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 114,116.