NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,119 reports63,000 miles · Aug 6, 2013
EngineVehicle Speed ControlFire
DRIVING NORTHBOUND ON LAKE SHORE DRIVE IN CHICAGO, ILLINOIS WAS ACCELERATING ON AN INCLINE AND ENGINE WAS RACING BUT VEHICLE WAS LOSING POWER, MADE A POPPING NOISE, WHITE SMOKE BEGAN BILLOWING OUT OF HOOD, LOST ALL POWER WAS ROLLING TO THE NEAREST SAFETY LANE WHICH WAS A TURNING LANE JUST BEING OPENED BY CITY WORKERS WHEN THEY S…
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DRIVING NORTHBOUND ON LAKE SHORE DRIVE IN CHICAGO, ILLINOIS WAS ACCELERATING ON AN INCLINE AND ENGINE WAS RACING BUT VEHICLE WAS LOSING POWER, MADE A POPPING NOISE, WHITE SMOKE BEGAN BILLOWING OUT OF HOOD, LOST ALL POWER WAS ROLLING TO THE NEAREST SAFETY LANE WHICH WAS A TURNING LANE JUST BEING OPENED BY CITY WORKERS WHEN THEY SAID FOR ME TO GET OUT OF THE CAR THEY SAW FLAMES COMING OUT OF THE LOWER PART OF THE ENGINE. HAD IT TOWED TO FORD DEALER WHERE MECHANIC STATED THERE WAS A BLOWN ROD THROUGH THE OIL PAN. THE LAST OIL CHANGE I HAD WAS 2/19/13 AT 58,840 MILES IN CAR. *TR
NHTSA ODI #10533932
79,000 miles · Aug 5, 2013
Power Train
DURING THE MONTH OF JULY 2013, OUR 2008 FORD EDGE WOULD MAKE A GRINDING NOISE AT ABOUT 40 MPH. THE CAR HAD BEEN SERVICED BY A FORD DEALERSHIP IN JUNE 2013. PRIOR TO THE SERVICE, MY WIFE HAD BEEN COMPLAINING ABOUT THE NOISE SO I DECIDED TO REPLACE THE REAR BRAKES PADS. THE BRAKE PADS WERE ONLY MAYBE 20 % WORN BUT I WENT AHEAD …
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DURING THE MONTH OF JULY 2013, OUR 2008 FORD EDGE WOULD MAKE A GRINDING NOISE AT ABOUT 40 MPH. THE CAR HAD BEEN SERVICED BY A FORD DEALERSHIP IN JUNE 2013. PRIOR TO THE SERVICE, MY WIFE HAD BEEN COMPLAINING ABOUT THE NOISE SO I DECIDED TO REPLACE THE REAR BRAKES PADS. THE BRAKE PADS WERE ONLY MAYBE 20 % WORN BUT I WENT AHEAD AND REPLACED THEM ANYWAY. MY WIFE HAD MADE SIMILAR COMPLAINTS IN THE PAST WHICH PROMPTED ME TO CHECK AND REPLACE THE FRONT BRAKES A FEW YEARS AGO. IN JULY 2013 THE NOISE PERSISTED SO WE TOOK THE CAR TO THE FORD DEALERSHIP TO CHECK THE PROBLEM. THE FORD MECHANIC DETERMINED THAT THE FRONT WHEEL BEARINGS WERE FAILING. APPARENTLY, THERE IS A FLAW IN DESIGN OR WORKMANSHIP THAT IS ALLOWING WATER TO ENTER THE BEARING HOUSING AND TO CORRODE THE BEARING INNER AND OUTER RACE. SO, THERE WOULD HAVE BEEN THE POTENTIAL FOR THE BEARINGS TO OVER HEAT AND LOCKUP THE WHEELS. THE FORD CUSTOMER SERVICE AND THE DEALERSHIP REFUSED TO EXTEND THE WARRANTY GIVEN THE TIME REQUIRED FOR THE BEARINGS TO CORRODE UNDER THESE CONDITIONS. I REQUESTED THE OLD PARTS AFTER THE REPAIR AND THERE IS OBVIOUS CORROSION ON THE BALL BEARINGS, THE BEARING RACE, AND IN THE GREASE. THERE ARE OTHER FORD CUSTOMERS EXPERIENCING THE SAME PROBLEM. THE NOISE GETS PROGRESSIVELY WORSE OVER TIME THAT EVENTUALLY YOU CAN HEAR IT OVER THE RADIO AND CONVERSATIONS IN THE CAR. *TR
NHTSA ODI #10533721
Mileage unknown · Jul 26, 2013
Electrical SystemExterior Lighting
REAR DRIVERS SIDE TURN SIGNAL LAMP WENT OUT, WHEN I WENT TO REPLACE BULB I NOTICED REAR TAIL LAMP TURN SIGNAL-PARKING LAMP SOCKETS ARE BURNT AND WOULD SEEM TO BE A POSSIBLE FIRE HAZARD, OTHER PEOPLE HAVE COMPLAINED ABOUT OTHER FORD VEHICLES WITH THE SAME CONDITION. BUT FORD DOESN'T SEEM TO THINK THERE IS A PROBLEM. *TR
NHTSA ODI #10531947
Mileage unknown · Jul 20, 2013
Exterior LightingPower TrainSuspension
VEHICLE ROLLS WHEN PLACED IN PARK, VEHICLE ROLLS BACKWARDS ON INCLINES WHILE VEHICLE IS IN DRIVE, REAR BULB CONSTANTLY BURNS OUT, STRUT AND SUSPENSION FAILED. *TR
NHTSA ODI #10525952
38,000 miles · Jul 17, 2013
Vehicle Speed Control
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE TURNING RIGHT AT UNKNOWN SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES. THE CONTACT STATED THAT THE FAILURE HAPPENED SEVERAL TIMES BEFORE. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE…
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TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE TURNING RIGHT AT UNKNOWN SPEEDS, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY APPLYING THE BRAKES. THE CONTACT STATED THAT THE FAILURE HAPPENED SEVERAL TIMES BEFORE. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 54,000. *TR
NHTSA ODI #10525305
102,550 miles · Jul 15, 2013
Electrical SystemExterior LightingFire
WHEN USING THE CORRECT BULBS AS LISTED BY FORD, BOTH REAR TAIL LIGHT BULBS CONTINUE TO MELT/BURN IN THEIR SOCKETS CAUSING FREQUENT BULB FAILURE, SMOLDERING OF THE SOCKET, AND SMALL FIRE WITHOUT WARNING! DO A SIMPLE ONLINE SEARCH AND YOU WILL SEE HOW COMMON AN ISSUE IT IS AMONGST 2008 FORD EDGE OWNERS, YET FORD DENIES ALL CLAIMS…
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WHEN USING THE CORRECT BULBS AS LISTED BY FORD, BOTH REAR TAIL LIGHT BULBS CONTINUE TO MELT/BURN IN THEIR SOCKETS CAUSING FREQUENT BULB FAILURE, SMOLDERING OF THE SOCKET, AND SMALL FIRE WITHOUT WARNING! DO A SIMPLE ONLINE SEARCH AND YOU WILL SEE HOW COMMON AN ISSUE IT IS AMONGST 2008 FORD EDGE OWNERS, YET FORD DENIES ALL CLAIMS! *TR
NHTSA ODI #10524981
30,000 miles · Jul 15, 2013
Structure
I HAVE OWNED MULTIPLE VEHICLES AND NEVER HAD A PROBLEM LIKE THIS. I BOUGHT A 2008 FORD EDGE IN NOV 2011. BY JUNE OF 2012, I HAD WATER POURING INTO MY VEHICLE THROUGH THE DASH ONTO MY VEHICLE FLOOR. MY MECHANIC SAID THAT THE CONDENSATION DRAIN WAS CLOGGED WITH LEAVES, WHICH CAUSED THE WATER TO RISE. THE WATER SHORTED OUT THE …
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I HAVE OWNED MULTIPLE VEHICLES AND NEVER HAD A PROBLEM LIKE THIS. I BOUGHT A 2008 FORD EDGE IN NOV 2011. BY JUNE OF 2012, I HAD WATER POURING INTO MY VEHICLE THROUGH THE DASH ONTO MY VEHICLE FLOOR. MY MECHANIC SAID THAT THE CONDENSATION DRAIN WAS CLOGGED WITH LEAVES, WHICH CAUSED THE WATER TO RISE. THE WATER SHORTED OUT THE MOTOR FOR MY FAN, SO MY WHOLE MOTOR HAD TO BE REPLACED. NOW I AM HAVING THIS PROBLEM AGAIN. THE ONLY PEOPLE I KNOW OF WHO HAVE HAD THIS ISSUE ARE FORD EDGE OWNERS. DUE TO OWNING VARIOUS MAKES AND MODELS OF VEHICLES AND NEVER EXPERIENCING THIS PROBLEM AND FROM INTERNET SEARCHING, I BELIEVE THIS IS A DEFECT WITH THE FORD EDGE. *TR
NHTSA ODI #10524896
45,000 miles · Jul 10, 2013
Suspension
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR WHEEL EXHIBITED A LOUD ROARING NOISE WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE DEALER REPLACED THE REAR WHEEL BEARING TWICE HOWEVER, THE FAILURE WAS NOT CORRECTED. THE WHEEL CONTINUED TO MAKE THE LOUD NOISE WHILE THE CONTACT DROVE…
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TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR WHEEL EXHIBITED A LOUD ROARING NOISE WHILE THE CONTACT WAS DRIVING AT VARIOUS SPEEDS. THE DEALER REPLACED THE REAR WHEEL BEARING TWICE HOWEVER, THE FAILURE WAS NOT CORRECTED. THE WHEEL CONTINUED TO MAKE THE LOUD NOISE WHILE THE CONTACT DROVE AT ANY SPEED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 99,374.
NHTSA ODI #10524108
125,000 miles · Jul 8, 2013
Fuel/propulsion System
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR WHILE PARKED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE DEALER STATED THAT THE FUEL TANK TOP AND VALVES WERE CORRODED. THE VEHICLE WAS REPAIRED. THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS MADE AWARE…
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TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG GASOLINE FUEL ODOR WHILE PARKED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE DEALER STATED THAT THE FUEL TANK TOP AND VALVES WERE CORRODED. THE VEHICLE WAS REPAIRED. THE FUEL TANK WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 125,000.
NHTSA ODI #10523730
65,000 miles · Jun 30, 2013
Electrical SystemExterior Lighting
WHEN REPLACING MY LEFT REAR SIGNAL LIGHT I NOTICED THAT THE BASE OF THE TURN SIGNAL BULB WAS MELTED. I REMOVED THE BULB AND REPLACED WITH A NEW ONE AND THE TURN SIGNAL WORKED FINE. EVEN THOUGH THE RIGHT REAR SIGNAL LIGHT WAS WORKING, I WENT TO REPLACE IT AS WELL AND NOTICED THAT IT TOO HAD A MELTED BULB BASE. *TR
NHTSA ODI #10522500
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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