NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
8 reportsClear category filter134,000 miles · Apr 6, 2017
Air BagsElectrical SystemVisibilityFire
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALSO, WHILE DRIVING, THE PANORAMIC ROOF CRA…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALSO, WHILE DRIVING, THE PANORAMIC ROOF CRACKED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE STARTED TO JERK AND BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COIL WAS BURNED OUT AND THE COMPUTER, ECM, AND SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 134,000. UPDATED 06/08/17*LJ UPDATED 08/15/2017*JS
NHTSA ODI #10971013
43,000 miles · Jul 14, 2014
StructureVisibility
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE RUBBER AROUND THE REAR WINDOWS WAS MELTING. THE DEALER INFORMED THE CONTACT THAT IT WAS NOT THEIR RESPONSIBILITY TO REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WA…
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TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT THE RUBBER AROUND THE REAR WINDOWS WAS MELTING. THE DEALER INFORMED THE CONTACT THAT IT WAS NOT THEIR RESPONSIBILITY TO REPAIR THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
NHTSA ODI #10610325
75,000 miles · Jan 7, 2014
SteeringSuspensionVisibility
ON SATURDAY, NOVEMBER 16TH. BETWEEN THE HOURS OF 5PM AND 7PM, WHILE DRIVING, WE WERE HEARD A "POPPING" NOISE FROM THE FRONT OF THE CAR. WE ALSO NOTICED THE WINDSHIELD CRACKING AND THOUGHT THE NOISE WAS FROM THE WINDOW CRACKING. WHEN WE ARRIVED HOME, THE CAR WAS IN THE GARAGE SITTING AND WE HEARD THE CAR "POP" AGAIN. THE SAME…
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ON SATURDAY, NOVEMBER 16TH. BETWEEN THE HOURS OF 5PM AND 7PM, WHILE DRIVING, WE WERE HEARD A "POPPING" NOISE FROM THE FRONT OF THE CAR. WE ALSO NOTICED THE WINDSHIELD CRACKING AND THOUGHT THE NOISE WAS FROM THE WINDOW CRACKING. WHEN WE ARRIVED HOME, THE CAR WAS IN THE GARAGE SITTING AND WE HEARD THE CAR "POP" AGAIN. THE SAME THING HAPPENED SUNDAY WHILE GOING TO CHURCH AND HOME. MONDAY MORNING ON THE 19TH, MY WIFE PARKED IN THE SCHOOL PARKING LOT TO ATTEND A SCHOOL MEETING AND WHEN SHE CAME OUT, THE HOOD WAS UP AND THE FRONT WAS POPPED UP. WE TOOK IT TO THE LOCAL FORD DEALER AND THEY INDICATED THAT THE STRUT TOWER FAILED. THE MECHANIC INDICATED I WOULD NOT BE ABLE TO DRIVE IT BECAUSE IT WAS A SAFETY RISK. THEY WERE SURPRISED THAT MY WIFE WAS ABLE TO DRIVE AND GLAD THAT IT DID NOT TOTALLY FAIL. IT WAS INDICATED THAT THE METAL ON THE FRAME OF THE STRUT TOWER FATIGUED AND IT CAUSED THE STRUT TOWER TO POP UP. I HAVE PICTURES IF ANYONE WOULD LIKE IT. THE VEHICLE MILEAGE AT THE TIME OF INCIDENT IS AN ESTIMATE. IT MAY BE A LITTLE LESS. *TR
NHTSA ODI #10558738
70,000 miles · Dec 14, 2012
VisibilityVisibility/wiper
DRIVING HOME FROM WORK ON HWY 99 I HEARD A LOUD POP (SOUNDED LIKE A GUNSHOT) AND HEARD THE SOUND OF GLASS. I PULLED OFF THE FREEWAY AND DISCOVERED MY SUNROOF HAD COMPLETELY EXPLODED. I WAS ALONE ON THE ROAD AND WAS NOWHERE NEAR AN OVERPASS WHERE SOMETHING COULD HAVE FALLEN ON IT. IT WAS A COLD DAY AND THE HEATER WAS ON SO THE…
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DRIVING HOME FROM WORK ON HWY 99 I HEARD A LOUD POP (SOUNDED LIKE A GUNSHOT) AND HEARD THE SOUND OF GLASS. I PULLED OFF THE FREEWAY AND DISCOVERED MY SUNROOF HAD COMPLETELY EXPLODED. I WAS ALONE ON THE ROAD AND WAS NOWHERE NEAR AN OVERPASS WHERE SOMETHING COULD HAVE FALLEN ON IT. IT WAS A COLD DAY AND THE HEATER WAS ON SO THERE WAS A TEMPERATURE DIFFERENCE. I DROVE THE CAR TO FORD AFTER CALLING MY INSURANCE COMPANY. I WAS TOLD TODAY THAT THERE WAS NO "STRUCTURAL DEFECT" SO FORD WAS NOT RESPONSIBLE FOR THE REPLACEMENT. IT IS 1300 DOLLARS FOR A NEW SUNROOF, 10 DAYS BEFORE CHRISTMAS. AFTER DOING SOME RESEARCH ONLINE I FOUND MY CAR WAS NOT THE ONLY ONE TO HAVE HAD THIS HAPPEN. HAD THE COVER NOT BEEN CLOSED, SHARDS OF GLASS WOULD HAVE RAINED DOWN ON ME AS WELL AS MY SON IN THE BACKSEAT. WE COULD HAVE BEEN SERIOUSLY INJURED EITHER FROM THE GLASS OR AN ACCIDENT. THIS NEEDS TO BE LOOKED INTO AND SOON BEFORE SOMEONE GETS SERIOUSLY HURT OR LOSES THEIR LIFE. *TR
NHTSA ODI #10488851
34,000 miles · Mar 3, 2010
Visibility
MY FAMILY AND I WERE DRIVING DOWN THE FREEWAY WHEN THE PANORAMIC MOONROOF ON MY 2008 FORD EDGE SHATTERED. WE WERE NOT NEAR AN UNDERPASS OR CLOSE TO ANOTHER VEHICLE. IT DOES NOT APPEAR TO HAVE BEEN CAUSED BY ANY FOREIGN OBJECT. WE HEARD A LOUD POP, WHICH MY HUSBAND THOUGHT WAS A GUN SHOT. HE FELT THE SHADE AND COULD FEEL PIECES O…
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MY FAMILY AND I WERE DRIVING DOWN THE FREEWAY WHEN THE PANORAMIC MOONROOF ON MY 2008 FORD EDGE SHATTERED. WE WERE NOT NEAR AN UNDERPASS OR CLOSE TO ANOTHER VEHICLE. IT DOES NOT APPEAR TO HAVE BEEN CAUSED BY ANY FOREIGN OBJECT. WE HEARD A LOUD POP, WHICH MY HUSBAND THOUGHT WAS A GUN SHOT. HE FELT THE SHADE AND COULD FEEL PIECES OF GLASS WEIGHING THE SHADE DOWN. HE PULLED OVER TO INSPECT THE ROOF. THE ENTIRE GLASS WAS SHATTERED, BUT STICKING TOGETHER FOR THE MOST PART. THE EDGES WERE CRUMBLING AS WERE PARTS THROUGHOUT IN THE CENTER. AS WE DROVE HOME MORE PIECES OF GLASS STARTED CRUMBLING OFF. FORTUNATELY THE SHADE WAS CLOSED AT THE TIME OR THE PIECES OF GLASS WOULD HAVE LANDED ON MY HUSBAND WHILE DRIVING AND ON MY INFANT SON AND ME IN THE BACK SEAT. WE WERE ALSO FORTUNATE THAT IT WAS NOT RAINING AT THAT MOMENT (ALTHOUGH IT DID LATER THAT EVENING). THE DEALERSHIP HAD CLOSED FOR THE WEEKEND, SO I WAITED UNTIL FIRST THING MONDAY MORNING AND TOOK THE CAR IN. I HAVE THE STANDARD BUMPER-TO-BUMPER WARRANTY, AN EXTENDED WARRANTY AND A MAINTENANCE PACKAGE ON THE VEHICLE. HOWEVER, FORD CLAIMS THAT THE ROOF IS NOT COVERED BY ANY OF THOSE BECAUSE IT IS GLASS. I FIND IT HIGHLY UNUSUAL THAT THE GLASS USED FOR A ROOF WOULD NOT BE MADE OF DURABLE GLASS SIMILAR TO A WINDSHIELD, GIVEN THE LIKELIHOOD OF A ROCK HITTING IT OR FALLING HAIL. HAD THE SHADE BEEN OPEN OR HAD THE WEATHER CONDITIONS BEEN BAD, THE SITUATION COULD HAVE BEEN WORSE. I HAVE ALSO LEARNED THAT SEVERAL SUNROOFS ON THE FORD ESCAPE HAVE HAD ISSUES WITH SHATTERING WITHOUT PROVOCATION AS WELL. MY DEALERSHIP OFFERED TO PAY A PORTION OF THE $1300 REPLACEMENT COST GIVEN THAT FORD REFUSED TO COVER ANY OF THE COSTS AND GIVEN ITS DESIRE TO MAINTAIN GOOD CUSTOMER RELATIONS. HOWEVER, FORD HAS YET TO BE ABLE TO LOCATE OR MANUFACTURE A REPLACEMENT GLASS (APPROXIMATELY TWO AND A HALF WEEKS AFTER THE INCIDENT). *TR
NHTSA ODI #10316239
5,870 miles · Aug 6, 2008
Visibility
ENCLOSED ARE A DESCRIPTION AND THE OTHER INFORMATION ABOUT THE FORD EDGE YOU REQUESTED. THIS IS A PART OF WHAT WAS SENT TO THE FORD MOTOR COMPANY AFTER THE SUNROOF CLAIM WAS DENIED ON THE BASIS THAT THEY FEEL SOMETHING FROM THE OUTSIDE HIT THE SUNROOF. ON JULY 24, 2008 AT ABOUT 8:00 PM, MY BROTHER IN LAWS WAS DRIVING MY CAR ON …
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ENCLOSED ARE A DESCRIPTION AND THE OTHER INFORMATION ABOUT THE FORD EDGE YOU REQUESTED. THIS IS A PART OF WHAT WAS SENT TO THE FORD MOTOR COMPANY AFTER THE SUNROOF CLAIM WAS DENIED ON THE BASIS THAT THEY FEEL SOMETHING FROM THE OUTSIDE HIT THE SUNROOF. ON JULY 24, 2008 AT ABOUT 8:00 PM, MY BROTHER IN LAWS WAS DRIVING MY CAR ON INTERSTATE 75 JUST NORTH OF BOWLING GREEN, OHIO. HE WAS DRIVING 60-65 MPH WITH THE WINDOWS UP, AIR CONDITIONER ON, AND THE SUNROOF CLOSED. AS HE WAS DRIVING, HE REPORTS A SUDDEN EXPLOSION IN THE CAR, LIKE HE WAS SHOT. HE AND THE PASSENGER HAD SMALL SHARDS OF BROKEN GLASS RAIN DOWN ON THEM. THEY MANAGED TO SAFELY PULL THE CAR TO THE BRIM OF THE HIGHWAY WITHOUT ANY FURTHER PROBLEMS. UPON EXAMINING THE SUNROOF, THEY OBSERVED A HOLE THE SIZE OF A SMALL DINNER PLATE IN THE CENTER OF THE ROOF AND ALL FOUR CORNERS MISSING. THE GLASS IN THE MIDDLE AND CORNERS OF THE SUNROOF HAD THE APPEARANCE ?LIKE A VOLCANO? OUT OF THE CAR. BOTH THE DRIVER AND THE PASSENGER REPORTED THAT THERE WERE NO OVERPASSES OR CARS AROUND THEM TO KICK UP ANY OBJECT THAT COULD HAVE HIT THE ROOF. THE GLASS FROM THE HOLE WAS NOT IN THE CAR. I FEEL THIS CLAIM HAS BEEN DENIED UNJUSTLY AND THAT THE FORD MOTOR COMPANY AND PLANET FORD OF CENTERVILLE ARE CLOSING THEIR EYES TO AN ISSUE THAT SHOULD BE INVESTIGATED THOROUGHLY BY SOMEONE IN PERSON INSTEAD OF SENDING ?DIGITAL PICTURES? TO SOMEONE AT CORPORATE TO MAKE A DECISION. AFTER ALL, THIS IS A SAFETY ISSUE THAT COULD HAVE BEEN FATAL, LEAVING FORD WITH A MUCH BIGGER PROBLEM THAN JUST REPLACING A FAULTY SUNROOF. SINCERELY, 2008 FORD EDGE LIMITED *TR
NHTSA ODI #10237272
9,000 miles · Aug 4, 2008
Visibility
WHILE DRIVING DOWN THE ROAD, MY SUNROOF COMPLETELY SHATTERED. TODAY WAS VERY HOT APPROXIMATELY 110 F. UPON INSPECTION OF THE SUNROOF, THERE WERE NO STRIKING MARKS. THE EVENT WAS SO FAST AND LOUD, SOME DEBRIS BLEW BACK ONTO FOLLOWING VEHICLES CREATING A HAZARD. AT THIS TIME, THE VEHICLE IS AT THE DEALERSHIP FOR ASSESSMENT. TH…
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WHILE DRIVING DOWN THE ROAD, MY SUNROOF COMPLETELY SHATTERED. TODAY WAS VERY HOT APPROXIMATELY 110 F. UPON INSPECTION OF THE SUNROOF, THERE WERE NO STRIKING MARKS. THE EVENT WAS SO FAST AND LOUD, SOME DEBRIS BLEW BACK ONTO FOLLOWING VEHICLES CREATING A HAZARD. AT THIS TIME, THE VEHICLE IS AT THE DEALERSHIP FOR ASSESSMENT. THE VEHICLE IS A 2007 FORD EDGE WITH LESS THAN 9000 MILES. *TR
NHTSA ODI #10236939
17 miles · Aug 4, 2008
VisibilityCrash
TL*THE CONTACT OWNS A 2008 FORD EDGE. WHILE TURNING INTO THE DRIVEWAY THE LEFT REAR FENDER WAS SCRAPED DUE TO THE WINDSHIELD BEING DISTORTED. THE CONTACT RECENTLY DISCOVERED THAT THE WINDSHIELD APPEARED TO HAVE "WAVES" GOING THROUGH THE GLASS. HE HAS TAKEN THE VEHICLE TO HAVE THE WINDSHIELD REPLACED. HE FEELS THAT THIS IS A …
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TL*THE CONTACT OWNS A 2008 FORD EDGE. WHILE TURNING INTO THE DRIVEWAY THE LEFT REAR FENDER WAS SCRAPED DUE TO THE WINDSHIELD BEING DISTORTED. THE CONTACT RECENTLY DISCOVERED THAT THE WINDSHIELD APPEARED TO HAVE "WAVES" GOING THROUGH THE GLASS. HE HAS TAKEN THE VEHICLE TO HAVE THE WINDSHIELD REPLACED. HE FEELS THAT THIS IS A SAFETY ISSUE BECAUSE A MUCH MORE SERIOUS CRASH COULD HAVE OCCURRED. THE CURRENT MILEAGE WAS 680 AND FAILURE MILEAGE WAS 17. UPDATED 08/27/08, *LJ UPDATED 08/28/08*JB
NHTSA ODI #10236908
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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