NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,119 reports87,000 miles · Feb 18, 2016
Power TrainSuspension
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE WAS MAKING AN ABNORMAL NOISE AND SHAKING VIOLENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL AND THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN…
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TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE WAS MAKING AN ABNORMAL NOISE AND SHAKING VIOLENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL AND THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO A DEALER BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 87,000.
NHTSA ODI #10836904
88,000 miles · Feb 11, 2016
Electrical SystemStructure
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT A WARNING LIGHT KEPT RANDOMLY FLASHING FOR THE DOOR SENSOR, WHICH INDICATED THAT THE DOOR WAS NOT SHUT WHEN THE DOOR WAS CLOSED AND VISE VERSA FOR ALL FOUR DOORS. THE CONTACT WAS UNABLE TO ENTER THE VEHICLE UNLESS THE CONTACT MANUALLY UNLOCKED THE DOORS FROM THE OUTS…
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TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT A WARNING LIGHT KEPT RANDOMLY FLASHING FOR THE DOOR SENSOR, WHICH INDICATED THAT THE DOOR WAS NOT SHUT WHEN THE DOOR WAS CLOSED AND VISE VERSA FOR ALL FOUR DOORS. THE CONTACT WAS UNABLE TO ENTER THE VEHICLE UNLESS THE CONTACT MANUALLY UNLOCKED THE DOORS FROM THE OUTSIDE. THE INTERNAL DOME LIGHT REMAINED ILLUMINATED AS THE FAILURE PROGRESSED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS TO BE TAKEN TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
NHTSA ODI #10825538
152,000 miles · Feb 6, 2016
EnginePower Train
CAR LOSES ALL POWER UNEXPECTEDLY AND RANDOMLY, AT ANY AND ALL SPEEDS, ANYWHERE, ANYTIME, DISPLAYING ODO DATA ERROR, TRANSMISSION VIOLENTLY SHAKES INTO GEARS, CAR REVS UP BUT DOES NOT ACCELARATE, UPON TURNING CAR OFF, REMOVING KEY, OPENING DOOR, REINSERTING AND RESTARTING CAR (IF YOU MANAGED TO SAFELY PULL ON THE SIDE OF THE ROAD…
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CAR LOSES ALL POWER UNEXPECTEDLY AND RANDOMLY, AT ANY AND ALL SPEEDS, ANYWHERE, ANYTIME, DISPLAYING ODO DATA ERROR, TRANSMISSION VIOLENTLY SHAKES INTO GEARS, CAR REVS UP BUT DOES NOT ACCELARATE, UPON TURNING CAR OFF, REMOVING KEY, OPENING DOOR, REINSERTING AND RESTARTING CAR (IF YOU MANAGED TO SAFELY PULL ON THE SIDE OF THE ROAD), ALL ERROR DISPLAYS DISAPPEAR, TRANSMISSION CLUNKS IN GEAR AND CAR NEEDS TO BE FORCED TO REV UP TO RESET, ONCE IT RESETS CAR DRIVES NORMALLY AGAIN TILL NEXT FAILURE. FORD DEALERS UNABLE TO DIAGNOSE PROBLEM AS IT LEAVES NO CODES. FIRST TIME CHARGED $800 FOR "POSSIBLE" CAUSE THAT WASN'T, NOW $1700 AS PCM MELTED AND TOOK ALONG WITH IT ALL IGNITION COILS. GUESS WHAT, ODO DATA ERROR AND TRANSMISSION TROUBLE STILL PRESENT. BOTH THE FORD COMPANY AND YOU PEOPLE AT THE NHTSA NEED TO STEP UP TO THE PLATE AND IF FORD DOESN'T VOLUNTARILY RECALL THE EDGE, YOU OUGHT TO FORCE THEM TO RECALL IT BEFORE SOMEONE GETS MAULED. THIS AUTO DEFECT IS AN ABSOLUTE DANGER TO THE OPERATOR AND ANYONE ELSE ON THE ROAD.
NHTSA ODI #10824664
65,000 miles · Feb 5, 2016
Power Train
SAME PROBLEMS AS ALL THE OTHER ONES. ON THE EXPRESSWAY AND ODO LIGHT COMES ON ALONG WITH A FEW OTHERS AND CAR SEEMS LIKE IT STUCK IN A HIGHER GEAR AND WON'T EXCELS RATE QUICKLY, LOUD CLUNK FROM TRANS WHEN SHIFTED IN AND OUT OF GEAR. USUALLY HAVE TO TURN OFF CAR AND RESTART A FEW TIMES TO COME BACK TO NORMAL. IT'S OBVIOUS THAT FO…
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SAME PROBLEMS AS ALL THE OTHER ONES. ON THE EXPRESSWAY AND ODO LIGHT COMES ON ALONG WITH A FEW OTHERS AND CAR SEEMS LIKE IT STUCK IN A HIGHER GEAR AND WON'T EXCELS RATE QUICKLY, LOUD CLUNK FROM TRANS WHEN SHIFTED IN AND OUT OF GEAR. USUALLY HAVE TO TURN OFF CAR AND RESTART A FEW TIMES TO COME BACK TO NORMAL. IT'S OBVIOUS THAT FORD HAS AN ISSUE AND I'M NOT TAKING IT TO THE DEALER AND SPEND THOUSANDS OF DOLLARS FOR REPAIRS THAT WON'T SOLVE THE ISSUE. ALTIMATELY IT SOUNDS LIKE A SOFTWARE ISSUE AND FORD WON'T RECALL TILL MOST OF THE VEHICLES ARE OUT OF SERVICE AS TO SAVE MONEY. I HAVE BEEN A LOYAL FORD DRIVER FOR YEARS BUT THIS IS DEFINITELY TURNING ME TO THE COMPETITION.
NHTSA ODI #10824578
Mileage unknown · Jan 30, 2016
Electrical System
DRIVER DOOR AJAR LIGHT REMAINS ON AFTER CLOSING THE DOOR SEVERAL TIMES. ONCE LIGHTS FINALLY GO OUT, IT WILL POP RIGHT ON AGAIN, EVEN AS I WAS DRIVING. THIS IS EXTREMELY DANGEROUS, BECAUSE WE'LL NEVER KNOW WHEN THE DOORS ARE AJAR. EVEN BIGGER ISSUE IS THE DOORS NOT BEING UNLOCKED IN THE PROCESS. JUST ANNOYED WITH THIS ALLTOGETHER…
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DRIVER DOOR AJAR LIGHT REMAINS ON AFTER CLOSING THE DOOR SEVERAL TIMES. ONCE LIGHTS FINALLY GO OUT, IT WILL POP RIGHT ON AGAIN, EVEN AS I WAS DRIVING. THIS IS EXTREMELY DANGEROUS, BECAUSE WE'LL NEVER KNOW WHEN THE DOORS ARE AJAR. EVEN BIGGER ISSUE IS THE DOORS NOT BEING UNLOCKED IN THE PROCESS. JUST ANNOYED WITH THIS ALLTOGETHER. HOPEFULLY SOMETHING WILL BE DONE ABOUT IT. IT'S DRAINING THE BATTERY IN THE PROCESS. THANK YOU.
NHTSA ODI #10823252
218,032 miles · Jan 18, 2016
Power TrainVehicle Speed Control
12/13/15 THE FIRST TIME THE ODO ERROR LIGHT CAME ON, IT TRIGGERED OTHER LIGHTS SUCH AS TIRE SENSOR, AIRBAG DEPLOYED TO COME ON AFTER THE ODO ERROR WENT AWAY. ODOMETER DIDN'T WORK. TURNED CAR OFF,CAR WOULD CLUNK HEAVILY WHEN SWITCHING GEARS. TOOK TO DEALER THEY SWITCHED OUT CABLE HARNESS AND BATTERY.PROBLEM WENT AWAY. 1/18/16 OD…
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12/13/15 THE FIRST TIME THE ODO ERROR LIGHT CAME ON, IT TRIGGERED OTHER LIGHTS SUCH AS TIRE SENSOR, AIRBAG DEPLOYED TO COME ON AFTER THE ODO ERROR WENT AWAY. ODOMETER DIDN'T WORK. TURNED CAR OFF,CAR WOULD CLUNK HEAVILY WHEN SWITCHING GEARS. TOOK TO DEALER THEY SWITCHED OUT CABLE HARNESS AND BATTERY.PROBLEM WENT AWAY. 1/18/16 ODO ERROR LIGHT CAME ON ALONG WITH SAME O OTHER LIGHTS AS BEFORE, NO ODOMETER. VEHICLE WOULD NOT GET OUT OF SECOND GEAR,( TURNED OFF WHEN ARRIVED HOME). NEXT MORNING HARD CLUNKING INTO REVERSE JUST LIKE PREVIOUSLY VEHICLE IN DRIVEWAY NO IN MOTION. SEEMED TO STAY IN 2ND GEAR AGAIN. TURNED INTO MY HUSBANDS SHOP, GARAGE WHERE THE VEHICLE SEEMED TO BE OKAY. DROVE TO WORK NO BIG ISSUES SO FAR. READ UP ON LINE THAT 100'S OF CONSUMERS ARE HAVING THE SAME ISSUE WITH THE FORD EDGE AND THE 2008 IN PARTICULAR SEEMS TO BE THE WORST.
NHTSA ODI #10820824
60,000 miles · Jan 18, 2016
Power Train
I HAVE A 2008 FORD EDGE AND IN THE PAST I HAVE HAD IT AT THE DEALER FOR THE TRANSMISSION SLAMMING AS I SLOWED AND EXCELERATED ON STATE AND TOWNSHIP ROADS. ALSO FOR THE VEHICLE REVING HIGH AND MOVING SLOW FROM A STOP. LATELY I'VE BEEN HAVING THE SAME ISSUES AND ON SATURDAY 1/16/2016 I NOTICED A GREASE LIKE SUBSTANCE UNDER MY CAR…
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I HAVE A 2008 FORD EDGE AND IN THE PAST I HAVE HAD IT AT THE DEALER FOR THE TRANSMISSION SLAMMING AS I SLOWED AND EXCELERATED ON STATE AND TOWNSHIP ROADS. ALSO FOR THE VEHICLE REVING HIGH AND MOVING SLOW FROM A STOP. LATELY I'VE BEEN HAVING THE SAME ISSUES AND ON SATURDAY 1/16/2016 I NOTICED A GREASE LIKE SUBSTANCE UNDER MY CAR. UPON CONTACTING A MECHANIC HE STATED THAT THE LEAK WAS FROM THE PTU AND THAT THE FORD EDGE IS KNOWN FOR THIS PROBLEM AND THAT IT WOULD COST BETWEEN $1700 AND $2400 TO REPLACE THE PTU. I PURCHASED THIS VEHICLE NEW IN JANUARY 2009 AND HAD THE EXTENDED WARRANTY UNTIL 2015. THE EXCELLERATION ISSUE IS AS I TRAVEL ON HIGHWAYS AND THE VEHICLE DOESN'T EXCELERATE. I HAVE TO SLOW DOWN OR STOP ANDTURN OFF THE VEHICLE TO CORRECT THE PROBLEM. I FEEL THESE ISSUES MAY CAUSE AN ACCIDENT WHILE TRAVELING ON MAJOR HIGHWAY (I-95, RT 202, RT263) THAT I TRAVEL FREQUENTLY. I FEEL THAT WITH THE COMPLAINTS IN REGARD TO THIS MATTER, THAT IT SHOULD BE CHECKED BY FORD AND REPAIR OR REPLACE THE DEFECTIVE PARTS.
NHTSA ODI #10820823
64,000 miles · Jan 15, 2016
Power Train
SUDDEN AND SUBSTANTIAL LEAK UNDER CAR. SOME IRREGULAR GEAR ISSUES WHEN IN MOTION ON HIGHWAY AND THEN ON A SUBSEQUENT COUNTY ROAD. MECHANIC SAID THE PTU NEEDED REPAIR, TO TAKE TO DEALER. FORTUNATELY, NO MAJOR SAFETY ISSUES YET, AND I'M NOT WAITING FOR ANY. DEALER SAID TO TAKE CARE OF IT ASAP, BUT CAN'T GET ME IN FOR A WEEK. OBVI…
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SUDDEN AND SUBSTANTIAL LEAK UNDER CAR. SOME IRREGULAR GEAR ISSUES WHEN IN MOTION ON HIGHWAY AND THEN ON A SUBSEQUENT COUNTY ROAD. MECHANIC SAID THE PTU NEEDED REPAIR, TO TAKE TO DEALER. FORTUNATELY, NO MAJOR SAFETY ISSUES YET, AND I'M NOT WAITING FOR ANY. DEALER SAID TO TAKE CARE OF IT ASAP, BUT CAN'T GET ME IN FOR A WEEK. OBVIOUSLY NOT AS SERIOUS EPISODE AS THESE OTHERS I'M READING, BUT I'M NOT DRIVING IT FOR A WEEK TO AVOID A DANGEROUS SITUATION. I DON'T UNDERSTAND WHY THERE HASN'T BEEN A RECALL TO AVOID A TRAGEDY AND A DEFINITE LAWSUIT! I'M BEING AS PROACTIVE AS I CAN TO AVOID A DANGER, BUT THE COST AT THE FORD DEALER IS ESTIMATED AT ABOUT $1700. IF THERE IS A RECALL AFTER MY CAR IS FIXED, WILL THERE BE COMPENSATION TO ME? ABSOLUTELY ABSURD SITUATION!
NHTSA ODI #10820552
98,000 miles · Jan 12, 2016
Electrical System
OUR VEHICLE BEGAN TO STUTTER WHILE DRIVING DOWN A 4 LANE HIGHWAY AND THEN SUDDENLY TURNED OFF WHILE CAR WAS STILL IN DRIVE AND IN MOTION. ONCE THE ENGINE TURNED OFF ON ITS OWN THE POWER STEERING DID NOT WORK MAKING IT DIFFICULT TO STEER TO THE SIDE OF ROAD. CAR WAS TOWED TO DEALERSHIP PROBLEM WAS NOTED AS A FAULTY PCM WHICH CAU…
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OUR VEHICLE BEGAN TO STUTTER WHILE DRIVING DOWN A 4 LANE HIGHWAY AND THEN SUDDENLY TURNED OFF WHILE CAR WAS STILL IN DRIVE AND IN MOTION. ONCE THE ENGINE TURNED OFF ON ITS OWN THE POWER STEERING DID NOT WORK MAKING IT DIFFICULT TO STEER TO THE SIDE OF ROAD. CAR WAS TOWED TO DEALERSHIP PROBLEM WAS NOTED AS A FAULTY PCM WHICH CAUSED THE COILS TO OVERHEAT AND CAUSE BOTH THE PCM AND COIL TO FAIL. COILS WAS SEVERELY MELTED FROM OVERHEATING AND MAY HAVE EVENTUALLY CAUGHT ON FIRE. FORD WAS NOTIFIED OF THE PROBLEM AND STATES THAT THE MANUFACTURE DATE WAS ACKNOWLEDGED IN A TSB 14-0059 BUT THAT THERE IS NO RESPONSIBILITY OF FORD MOTOR COMPANY END. COST TO REPAIR WAS $3000 DUE TO TSB STATING THAT CUSTOMER NEEDS TO REPLACE ALL COILS AND PCM WITH A UNIT THAT DOES NOT CAUSE OVERHEATING AND LOSS OF POWER TO CAR
NHTSA ODI #10819776
111,000 miles · Jan 12, 2016
Power Train
I PURCHASED THIS VEHICLE, 2008 FORD EDGE SEL AWD NOVEMBER 2014 WITH APPROXIMATELY 82,000 MILES ON IT. LAST NIGHT WHEN DRIVING HOME IN VERY SLOW TRAFFIC 5 TO 10 MPH DUE TO SNOW ON THE HIGHWAY WHEN TRAFFIC PICKED UP SPEED I COULDN'T ACCELERATE AS THE RPM PICKED UP BUT THE TRANSMISSION WOULDN'T SHIFT OUT OF LOW. MY FORD EDGE ACTED …
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I PURCHASED THIS VEHICLE, 2008 FORD EDGE SEL AWD NOVEMBER 2014 WITH APPROXIMATELY 82,000 MILES ON IT. LAST NIGHT WHEN DRIVING HOME IN VERY SLOW TRAFFIC 5 TO 10 MPH DUE TO SNOW ON THE HIGHWAY WHEN TRAFFIC PICKED UP SPEED I COULDN'T ACCELERATE AS THE RPM PICKED UP BUT THE TRANSMISSION WOULDN'T SHIFT OUT OF LOW. MY FORD EDGE ACTED LIKE IT WOULDN'T SHIFT UP FROM LOW SO I COULD KEEP UP WITH TRAFFIC. I HAD TO PULL OVER ON THE SHOULDER NOT KNOWING WHAT TO DO NEXT. I TURNED THE ENGINE OFF AND RESTARTED AND IT ACCELERATED FINE SO I COULD KEEP UP WITH THE MAJOR TRAFFIC FLOW. AND I DID NOTICE RECENTLY IT DOES MAKE A CLUNK WHEN I SHIFT INTO REVERSE. MAJOR SAFETY ISSUE HERE AS NOT BEING ABLE TO GET OUT OF TRAFFIC QUICKLY AND SAFELY AND HAVING TO PULL OVER ON THE SHOULDER TO TURN THE ENGINE OFF AND RESTART IF THERE EVEN IS A SHOULDER TO PULL OVER TOO COULD BE A DANGER TO MYSELF AND OTHERS.
NHTSA ODI #10819592
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO