NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,119 reports62,000 miles · Aug 15, 2017
EnginePower Train
TWO WEEKS AGO I WAS DRIVING ON NJ ROUT 9 WHEN THE TRANSMISSION SOUNDED LIKE IT WAS IN NEUTRAL BUT IT WASN'T. ALL THE WARNING LIGHTS WERE ON AND WAS ABLE TO DRIVE TO A SAFE AREA AND STOP. I DID NOT TURN THE CAR OFF AND EXITED THE CAR AND TRIED TO OPEN THE REAR DOORS AND HATCH BUT COULDN'T. NEXT I TURNED THE CAR OFF AND WAITED A F…
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TWO WEEKS AGO I WAS DRIVING ON NJ ROUT 9 WHEN THE TRANSMISSION SOUNDED LIKE IT WAS IN NEUTRAL BUT IT WASN'T. ALL THE WARNING LIGHTS WERE ON AND WAS ABLE TO DRIVE TO A SAFE AREA AND STOP. I DID NOT TURN THE CAR OFF AND EXITED THE CAR AND TRIED TO OPEN THE REAR DOORS AND HATCH BUT COULDN'T. NEXT I TURNED THE CAR OFF AND WAITED A FEW MINUTES BEFORE STARTING IT. WHEN IT STARTED, ALL WAS FINE. THE NEXT MORNING I DROVE IT TO A TRANSMISSION SHOP WITHOUT INCIDENT. THERE WAS ONLY 62,000 MILES ON IT AT THE TIME BUT THE WARRANTY EXPIRED BECAUSE IT WAS MORE THAN SEVEN YEARS. THE OSS WAS REPLACED AT A COST OF 750.00. THIS IS NOT THE FIRS MAJOR ISSUE WITH THIS VEHICLE. LESS THAN ONE YEAR AGO TWO COILS FAULTED CAUSING A BACK FEED OF TOO MUCH VOLTAGE TO THE COMPUTER CAUSING IT TO FRY. A COST OF MORE THAN 3,000.00 TO REPAIR.
NHTSA ODI #11015414
90,000 miles · Aug 14, 2017
Power Train
WHEN YOU STEP ON THE GAS THERE IS NO POWER. WHEN THIS HAPPENED THE AIR BAG LIGHT CAME ON AND THE SPEEDOMETER. WOULDN'T WORK THE TACK REVED UP THE LOW TIRE PRESSURE LIGHT CAME ON AND THE LITTLE WRENCH LIGHT CAME ON. THE CAR WOULD NOT GO. NOW IT'S GOING TO COST AROUND $3000.00 TO FIX IS WHAT I WAS TOLD AND THE CAR ONLY HAS 90,000 …
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WHEN YOU STEP ON THE GAS THERE IS NO POWER. WHEN THIS HAPPENED THE AIR BAG LIGHT CAME ON AND THE SPEEDOMETER. WOULDN'T WORK THE TACK REVED UP THE LOW TIRE PRESSURE LIGHT CAME ON AND THE LITTLE WRENCH LIGHT CAME ON. THE CAR WOULD NOT GO. NOW IT'S GOING TO COST AROUND $3000.00 TO FIX IS WHAT I WAS TOLD AND THE CAR ONLY HAS 90,000 MILES ON IT. I SEE A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. FORD SHOULD ISSUE A RECALL FOR THESE TRANSMISSIONS. BEFORE SOMEONE GETS INJURED. I WAS DRIVING DOWN THE ROAD WHEN I LOST POWER GOOD THING I COULD PULL OVER SAFELY.
NHTSA ODI #11015156
101,387 miles · Aug 13, 2017
Service Brakes
WHILE DRIVING MY CAR BRAKES ON THE CITY FRONTAGE ROAD, NOTICED THEY BECAME SPONGY AND THEN A LOSS OF BRAKE FUNCTIONING.. I WOULD PRESS ON THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT RESPOND. WOULD HAVE TO SLOW DOWN ABOUT 1/3 BLOCK WHILE APPLYING BRAKES TO GET IT TO STOP AT INTERSECTIONS. DROVE IT TO A BRAKE SHOP …
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WHILE DRIVING MY CAR BRAKES ON THE CITY FRONTAGE ROAD, NOTICED THEY BECAME SPONGY AND THEN A LOSS OF BRAKE FUNCTIONING.. I WOULD PRESS ON THE BRAKE PEDAL ALL THE WAY TO THE FLOOR AND IT WOULD NOT RESPOND. WOULD HAVE TO SLOW DOWN ABOUT 1/3 BLOCK WHILE APPLYING BRAKES TO GET IT TO STOP AT INTERSECTIONS. DROVE IT TO A BRAKE SHOP AND WAS TOLD I NEEDED TO REPLACE THE POWER BOOSTER AND BRAKE MASTER CYLINDER. WAS TOLD CAR BY THE MECHANIC THAT THE CAR WAS UNSAFE TO DRIVE AND I DECIDED TO CALL A TOW TRUCK TO RETURN THE CAR HOME SAFELY.
NHTSA ODI #11014956
58,000 miles · Aug 12, 2017
Air Bags
I RECEIVED A RECALL NOTICE FOR MY VIN# IN MARCH 2017; 17S01/NHTSA RECALL 17V-024; THERE WAS A SERIOUS DEFECT WITH MY TAKATA PASSENGER-SIDE AIRBAG SYSTEM (BY TAKATA INFLATORS). THE NOTICE STATES: INFLATOR MAY RUPTURE IN THE EVENT OF CRASH NECESSITATING AIRBAG DEPLOYMENT RESULTING IN METAL FRAGMENTS (SHRAPNEL FROM THE DASH) STRIK…
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I RECEIVED A RECALL NOTICE FOR MY VIN# IN MARCH 2017; 17S01/NHTSA RECALL 17V-024; THERE WAS A SERIOUS DEFECT WITH MY TAKATA PASSENGER-SIDE AIRBAG SYSTEM (BY TAKATA INFLATORS). THE NOTICE STATES: INFLATOR MAY RUPTURE IN THE EVENT OF CRASH NECESSITATING AIRBAG DEPLOYMENT RESULTING IN METAL FRAGMENTS (SHRAPNEL FROM THE DASH) STRIKING OCCUPANTS CUASING SERIOUS INJURY OR DEATH. I HAVE GRANDCHILDREN WHO RIDE IN MY CAR! MY CAR IS ABSOLUTELY OFF LIMITS-A DEATH TRAP, UNSAFE TO DRIVE! I CONTACTED AT 13 FORD DEALERS, EACH TOLD ME THERE AREN'T ANY FORTHCOMING PARTS, UNAVAILABLE DUE TO TAKATA'S BANKRUPTCY. FORD HAS REPAIRED SOME VEHICLES BUT NOT MINE AND IS RESPONSIBLE TO TAKE ALTERNATE MEASURES TO ASSURE ME OF A SAFE VEHICLE! I'VE SPENT $32,000 ON THAT "PRE-OWNED" VEHICLE FROM A FORD DEALERSHIP, AND ANOTHER $5,200 IN REPAIRS SINCE PURCHASING AND ONLY DROVE IT FOR 35,000 MILES. I REGULARLY MAINTAINED & SERVICED THIS VEHICLE. THE DEFECTS WERE NEVER DETECTED.
NHTSA ODI #11014837
63,000 miles · Aug 12, 2017
Electronic Stability Control (esc)Fuel/propulsion SystemSteering
I ALWAYS MAINTAINED MY "PRE-OWNED" VEHICLE, PURCHASED FROM DEALERSHIP WITH 25,000 MILES. BEGAN TO EXPERIENCE A PLETHORA OF PROBLEMS AFTER 2,000 MILES. I'VE PAID OVER $8,000 IN REPAIRS AND ONLY DROVE IT 35,000 IN 8 YEARS TIME, BUT MAINTAINED IT PROPERLY & REGULARLY: I'VE HAD TO CHANGE THE BRAKES & PADS, & BATTERY TWICE, IT'S WHEE…
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I ALWAYS MAINTAINED MY "PRE-OWNED" VEHICLE, PURCHASED FROM DEALERSHIP WITH 25,000 MILES. BEGAN TO EXPERIENCE A PLETHORA OF PROBLEMS AFTER 2,000 MILES. I'VE PAID OVER $8,000 IN REPAIRS AND ONLY DROVE IT 35,000 IN 8 YEARS TIME, BUT MAINTAINED IT PROPERLY & REGULARLY: I'VE HAD TO CHANGE THE BRAKES & PADS, & BATTERY TWICE, IT'S WHEEL RIMS CONSTANTLY LEAK AIR IN THE WINTER CAUSING FLAT TIRES, CHANGED ALL 4 TIRES, AND ON AUGUST 2, 20017, WHILE DRIVING ON THE HIGHWAY AT 60 MPH, MY STEERING CONTROL SUDDENLY LOCKED UP! THERE WAS NO CONTROL OVER THE VEHICLE'S MOVEMENTS- NO ABILITY TO MAKE LANE ADJUSTMENTS OR TURNS! I AND MY ENTIRE FAMILY INCLUDING GRANDCHILDREN COULD HAVE BEEN KILLED!! LUCKILY, THE NEXT OFF-RAMP WAS A STRAIGHT SHOT & I WAS ABLE TO EXIT THE HWY SAFELY AND BRING THE VEHICLE TO STOP DESPITE NO STEERING CONTROL. I HAD MY VEHICLE TOWED TO A FORD DEALERSHIP WHICH INCORRECTLY DIAGNOSED THE PROBLEM, & DID NOT BOTHER TO INSPECT IT FOR THREE DAYS. IT NOW NEEDS A COSTLY ($1500) RACK AND PINION TO REPLACE IT'S RUSTED OUT PRESSURIZED FUEL LINE FOR POWER STEERING FLUID. IT REMAINS UNREPAIRED TO DATE SINCE THERE IS ALSO A TAKATA AIRBAG RECALL W/ POSSIBLE FATAL INJURY ON THIS VIN. THE REPAIRS HAVE BEEN DELAYED BECAUSE THIS VEHICLE IS AN UNSAFE DANGER TO DRIVE! THE FUEL LINE DEFECT WAS UNDETECTABLE EVEN THOUGH I HAD REGULAR MAINTENANCE CARE AND CHECKUPS.
NHTSA ODI #11014833
Mileage unknown · Aug 6, 2017
Air Bags
TAKATA RECALL IT'S BEEN OVER A YEAR SINCE THIS RECALL HAS BEEN OUT AND THE FORD DEALER I GO TO STILL HAS NOT RECEIVED ANY SOLUTIONS TO FIXING THIS RECALL. I WOULD LIKE TO KNOW WHY IT'S TAKING SO LONG TO GET THIS RECALL RESOLVED.
NHTSA ODI #11013066
120,000 miles · Aug 3, 2017
Power Train
I HAVE A 2008 EDGE W/ 120K MILES AND ONCE IN A WHILE, IT GETS STUCK IN THE 1ST GEAR. IT DID IT TO ME TWICE IN ONE MONTH, AND I NOTICE IT WHEN I'M GOING DOWN HILL (LIKE A PARKING GARAGE). ONCE I'M OUT ON THE STREET, THAT'S WHERE IT GETS STUCK IN THE FIRST GEAR. I HAD TO PULL OVER TURN OFF THE EDGE WAIT FOR ABOUT 1 MINUTE AND STAR…
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I HAVE A 2008 EDGE W/ 120K MILES AND ONCE IN A WHILE, IT GETS STUCK IN THE 1ST GEAR. IT DID IT TO ME TWICE IN ONE MONTH, AND I NOTICE IT WHEN I'M GOING DOWN HILL (LIKE A PARKING GARAGE). ONCE I'M OUT ON THE STREET, THAT'S WHERE IT GETS STUCK IN THE FIRST GEAR. I HAD TO PULL OVER TURN OFF THE EDGE WAIT FOR ABOUT 1 MINUTE AND STARTED IT BACK UP, AND I LIKE IT RESETS THE SYSTEM CAUSE IT WORKS FINE AFTER THAT.
NHTSA ODI #11012582
70,000 miles · Aug 2, 2017
Power Train
VEHICLE OFTEN SHIFTS HARD. IN THE (7) YEARS THAT WE'VE HAD THE 2008 FORD EDGE, THERE HAVE BEEN (6) OCCASIONS THAT WE HAVE BEEN TRAVELLING 60 TO 70 MPH AND THE SPEEDOMETER WILL FALL TO ZERO, AND THE ODOMETER WILL READ "ODOMETER DATA ERROR". WE CAN STILL TRAVEL AT 60MPH OR SO BUT THE ENGINE RPMS CLIMB TO 3000 AND YOU LOSE POWER. Y…
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VEHICLE OFTEN SHIFTS HARD. IN THE (7) YEARS THAT WE'VE HAD THE 2008 FORD EDGE, THERE HAVE BEEN (6) OCCASIONS THAT WE HAVE BEEN TRAVELLING 60 TO 70 MPH AND THE SPEEDOMETER WILL FALL TO ZERO, AND THE ODOMETER WILL READ "ODOMETER DATA ERROR". WE CAN STILL TRAVEL AT 60MPH OR SO BUT THE ENGINE RPMS CLIMB TO 3000 AND YOU LOSE POWER. YOU CAN'T CLIMB A HILL, EXCEPT IN REVERSE, AND UNLESS YOU'RE ON LEVEL GROUND YOU CAN'T MOVE AT ALL. THE "WRENCH" LIGHTS UP ON THE DASH AND THE ONLY WAY TO GET OUT OF THIS SITUATION IS TO STOP THE VEHICLE, TURN OFF THE IGNITION AND WAIT FOR 5 TO 10 MINUTES FOR EVERYTHING TO RESET. I'M VERY CONCERNED FOR MY FAMILY'S SAFETY ON THE HIGHWAYS AS THEY TRAVEL WITHOUT ME QUITE OFTEN.
NHTSA ODI #11012305
Mileage unknown · Aug 1, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RUSSLE AND SMITH FORD DEALER WAS CO…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE RUSSLE AND SMITH FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/07/17*LJ THE CONSUMER STATED THE VEHICLE FLOODED DURING HURRICANE HARVEY. UPDATED 11/13/2017*JS
NHTSA ODI #11011936
105,000 miles · Jul 31, 2017
Unknown Or Other
I MADE A TURN OFF INTERSTATE INTO A BUSY ROAD, MY VEHICLE JERKED AND LOST ITS ABILITY TO ACCELERATE. LEAVING ME IN A VERY DANGEROUS SITUATION WITH CARS FLYING AROUND ME TO AVOID HITTING ME. I MANAGED TO MAKE IT INTO A PARKING LOT. I HAD A FRIEND CHECK THE VEHICLE AND WITH THE HOOD UP HE HAD ME PUT IN REVERSE AND IT LOOKED LIKE…
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I MADE A TURN OFF INTERSTATE INTO A BUSY ROAD, MY VEHICLE JERKED AND LOST ITS ABILITY TO ACCELERATE. LEAVING ME IN A VERY DANGEROUS SITUATION WITH CARS FLYING AROUND ME TO AVOID HITTING ME. I MANAGED TO MAKE IT INTO A PARKING LOT. I HAD A FRIEND CHECK THE VEHICLE AND WITH THE HOOD UP HE HAD ME PUT IN REVERSE AND IT LOOKED LIKE THE MOTOR WAS GOING TO JUMP OUT OF THE VEHICLE, SAME HAPPENED IN DRIVE. HE PUT HIS COMPUTER ON AND A CODE FOR THE DRIVE SPEED SENSOR WAS PRESENT. THE CODE WAS CLEARED AND THEN NOTICED THE SPEED AND RPM GAUGES WERE INACCURATE. THIS HAPPENS ON OCCASION. UPON RESEARCH I SEE THIS SENSOR HAS A RECALL ON IT BUT NOT FOR MY YEAR 08 EDGE. PLEASE RECALL ASAP. THIS CAN CAUSE SOME SERIOUSLY BAD ACCIDENT WHEN YOUR VEHICLE LOOSES ITS ABILITY TO ACCELERATE WHEN IN TRAFFIC. I FEAR THIS WILL HAPPEN AND MY LIFE IS IN THE LINE. FORD IS AWARE THERE IS A APPARENT PROBLEM NOTED BY OTHER YEAR MAKE MODEL RECALLS.
NHTSA ODI #11011874
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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