NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
20 reportsClear category filter63,000 miles · Aug 12, 2017
Electronic Stability Control (esc)Fuel/propulsion SystemSteering
I ALWAYS MAINTAINED MY "PRE-OWNED" VEHICLE, PURCHASED FROM DEALERSHIP WITH 25,000 MILES. BEGAN TO EXPERIENCE A PLETHORA OF PROBLEMS AFTER 2,000 MILES. I'VE PAID OVER $8,000 IN REPAIRS AND ONLY DROVE IT 35,000 IN 8 YEARS TIME, BUT MAINTAINED IT PROPERLY & REGULARLY: I'VE HAD TO CHANGE THE BRAKES & PADS, & BATTERY TWICE, IT'S WHEE…
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I ALWAYS MAINTAINED MY "PRE-OWNED" VEHICLE, PURCHASED FROM DEALERSHIP WITH 25,000 MILES. BEGAN TO EXPERIENCE A PLETHORA OF PROBLEMS AFTER 2,000 MILES. I'VE PAID OVER $8,000 IN REPAIRS AND ONLY DROVE IT 35,000 IN 8 YEARS TIME, BUT MAINTAINED IT PROPERLY & REGULARLY: I'VE HAD TO CHANGE THE BRAKES & PADS, & BATTERY TWICE, IT'S WHEEL RIMS CONSTANTLY LEAK AIR IN THE WINTER CAUSING FLAT TIRES, CHANGED ALL 4 TIRES, AND ON AUGUST 2, 20017, WHILE DRIVING ON THE HIGHWAY AT 60 MPH, MY STEERING CONTROL SUDDENLY LOCKED UP! THERE WAS NO CONTROL OVER THE VEHICLE'S MOVEMENTS- NO ABILITY TO MAKE LANE ADJUSTMENTS OR TURNS! I AND MY ENTIRE FAMILY INCLUDING GRANDCHILDREN COULD HAVE BEEN KILLED!! LUCKILY, THE NEXT OFF-RAMP WAS A STRAIGHT SHOT & I WAS ABLE TO EXIT THE HWY SAFELY AND BRING THE VEHICLE TO STOP DESPITE NO STEERING CONTROL. I HAD MY VEHICLE TOWED TO A FORD DEALERSHIP WHICH INCORRECTLY DIAGNOSED THE PROBLEM, & DID NOT BOTHER TO INSPECT IT FOR THREE DAYS. IT NOW NEEDS A COSTLY ($1500) RACK AND PINION TO REPLACE IT'S RUSTED OUT PRESSURIZED FUEL LINE FOR POWER STEERING FLUID. IT REMAINS UNREPAIRED TO DATE SINCE THERE IS ALSO A TAKATA AIRBAG RECALL W/ POSSIBLE FATAL INJURY ON THIS VIN. THE REPAIRS HAVE BEEN DELAYED BECAUSE THIS VEHICLE IS AN UNSAFE DANGER TO DRIVE! THE FUEL LINE DEFECT WAS UNDETECTABLE EVEN THOUGH I HAD REGULAR MAINTENANCE CARE AND CHECKUPS.
NHTSA ODI #11014833
90,346 miles · Nov 30, 2015
SteeringCrash
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND CAUSED THE VEHICLE TO CRASH INTO A GUARDRAIL AND FLIP OVER. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REP…
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TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER STEERING FAILED AND CAUSED THE VEHICLE TO CRASH INTO A GUARDRAIL AND FLIP OVER. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,346.
NHTSA ODI #10807560
100,000 miles · Apr 18, 2015
Steering
VEHICLE LOST ALL POWER STEERING FUNCTION WHILE DRIVING. *TR
NHTSA ODI #10706402
118,000 miles · Sep 18, 2014
Power TrainSteeringVehicle Speed Control
VEHICLE LOST ALL POWER WHILE DRIVING IN TRAFFIC AND STEERING LOCKED WHEN TURNING THE CORNER AT INTERSECTION CAUSING LOSS OF CONTROL OF VEHICLE. THIS HAS HAPPENED ON SEVERAL OCCASIONS UNDER RANDOM CONDITIONS. WEATHER CONDITIONS, VEHICLE TEMPERATURE, SPEED, DIRECTION, BRAKING OR ACCELERATION DOES NOT HAVE ANY FACTORS WHEN THIS HAP…
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VEHICLE LOST ALL POWER WHILE DRIVING IN TRAFFIC AND STEERING LOCKED WHEN TURNING THE CORNER AT INTERSECTION CAUSING LOSS OF CONTROL OF VEHICLE. THIS HAS HAPPENED ON SEVERAL OCCASIONS UNDER RANDOM CONDITIONS. WEATHER CONDITIONS, VEHICLE TEMPERATURE, SPEED, DIRECTION, BRAKING OR ACCELERATION DOES NOT HAVE ANY FACTORS WHEN THIS HAPPENS. THE VEHICLE SHUTS OFF RANDOMLY AND POWER IS LOST. NO CODES OR WARNING OF ANY KIND. FORD FACTORY HAS INVESTIGATED, WIRING HARNESS TO THE MASS AIRFLOW SENSOR HAS BEEN REPLACED BUT STILL CONTINUES TO HAVE THE SAME PROBLEM. *TR
NHTSA ODI #10637159
75,000 miles · Jan 7, 2014
SteeringSuspensionVisibility
ON SATURDAY, NOVEMBER 16TH. BETWEEN THE HOURS OF 5PM AND 7PM, WHILE DRIVING, WE WERE HEARD A "POPPING" NOISE FROM THE FRONT OF THE CAR. WE ALSO NOTICED THE WINDSHIELD CRACKING AND THOUGHT THE NOISE WAS FROM THE WINDOW CRACKING. WHEN WE ARRIVED HOME, THE CAR WAS IN THE GARAGE SITTING AND WE HEARD THE CAR "POP" AGAIN. THE SAME…
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ON SATURDAY, NOVEMBER 16TH. BETWEEN THE HOURS OF 5PM AND 7PM, WHILE DRIVING, WE WERE HEARD A "POPPING" NOISE FROM THE FRONT OF THE CAR. WE ALSO NOTICED THE WINDSHIELD CRACKING AND THOUGHT THE NOISE WAS FROM THE WINDOW CRACKING. WHEN WE ARRIVED HOME, THE CAR WAS IN THE GARAGE SITTING AND WE HEARD THE CAR "POP" AGAIN. THE SAME THING HAPPENED SUNDAY WHILE GOING TO CHURCH AND HOME. MONDAY MORNING ON THE 19TH, MY WIFE PARKED IN THE SCHOOL PARKING LOT TO ATTEND A SCHOOL MEETING AND WHEN SHE CAME OUT, THE HOOD WAS UP AND THE FRONT WAS POPPED UP. WE TOOK IT TO THE LOCAL FORD DEALER AND THEY INDICATED THAT THE STRUT TOWER FAILED. THE MECHANIC INDICATED I WOULD NOT BE ABLE TO DRIVE IT BECAUSE IT WAS A SAFETY RISK. THEY WERE SURPRISED THAT MY WIFE WAS ABLE TO DRIVE AND GLAD THAT IT DID NOT TOTALLY FAIL. IT WAS INDICATED THAT THE METAL ON THE FRAME OF THE STRUT TOWER FATIGUED AND IT CAUSED THE STRUT TOWER TO POP UP. I HAVE PICTURES IF ANYONE WOULD LIKE IT. THE VEHICLE MILEAGE AT THE TIME OF INCIDENT IS AN ESTIMATE. IT MAY BE A LITTLE LESS. *TR
NHTSA ODI #10558738
57,970 miles · May 16, 2012
Steering
AROUND 57,900 MILES, A CLICKING SOUND APPEARED WHENEVER THE WHEEL WAS TURNED TO THE LEFT MORE THAN HALF WAY. THE SOUND BECAME PROGRESSIVELY LOUDER OVER THE NEXT FEW WEEKS. THE SOUND ONLY OCCURRED IN LEFT TURNS AND THE SOUND CAME FROM THE RIGHT FRONT. THE PROBLEM WAS DIAGNOSED AS A FAILED BEARING IN THE RIGHT CV SHAFT. REPLACEMEN…
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AROUND 57,900 MILES, A CLICKING SOUND APPEARED WHENEVER THE WHEEL WAS TURNED TO THE LEFT MORE THAN HALF WAY. THE SOUND BECAME PROGRESSIVELY LOUDER OVER THE NEXT FEW WEEKS. THE SOUND ONLY OCCURRED IN LEFT TURNS AND THE SOUND CAME FROM THE RIGHT FRONT. THE PROBLEM WAS DIAGNOSED AS A FAILED BEARING IN THE RIGHT CV SHAFT. REPLACEMENT OF THE SHAFT COST $600. ACCORDING TO THE SHOP, THIS IS AN UNUSUAL FAILURE FOR A CAR OF THIS MILEAGE.
NHTSA ODI #10458654
33,000 miles · Dec 20, 2011
Power TrainService Brakes, HydraulicSteering
MY WIFE WAS DRIVING THE VEHICLE AND UPON ACCELERATION FROM A COMPLETE STOP, THE VEHICLE RANDOMLY WOULD GO INTO A "NEUTRAL-LIKE" STATE. RPMS WOULD INCREASE DRAMATICALLY, BUT THE CAR WOULD CRAWL BETWEEN 3-5MPH. THE MESSAGE, "OD READ ERROR" WOULD DISPLAY ON THE DASHBOARD, POWER STEERING WOULD GO OUT AND BRAKES WOULD NOT RESPOND WE…
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MY WIFE WAS DRIVING THE VEHICLE AND UPON ACCELERATION FROM A COMPLETE STOP, THE VEHICLE RANDOMLY WOULD GO INTO A "NEUTRAL-LIKE" STATE. RPMS WOULD INCREASE DRAMATICALLY, BUT THE CAR WOULD CRAWL BETWEEN 3-5MPH. THE MESSAGE, "OD READ ERROR" WOULD DISPLAY ON THE DASHBOARD, POWER STEERING WOULD GO OUT AND BRAKES WOULD NOT RESPOND WELL (IT WAS AS IF THE CAR HAD TURNED OFF). WHEN SHIFTING FROM DRIVE TO PARK OR REVERSE, THE VEHICLE WOULD JERK FORWARD VIOLENTLY, AS IF REAR-ENDED. ONCE THE CAR WAS TURNED OFF AND STARTED AGAIN, THE PROBLEM WOULD GO AWAY. WE BROUGHT THE VEHICLE TO THE DEALERSHIP MULTIPLE TIMES AND THE DEALERSHIP EVEN DETERMINED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THIS WAS ONLY AT 37,600 MILES. THE DEALER SAID IT WAS A TRANSMISSION ISSUE, BUT IT APPEARS TO BE AN ON-BOARD COMPUTER ISSUE AS WELL. AFTER TRANSMISSION WAS REPLACED, 5 WEEKS LATER HAD ISSUE WITH SHIFTING INTO FIRST GEAR. VEHICLE SHIFTED VERY HARD INTO FIRST GEAR. CAR IS BACK DOWN AT THE DEALERSHIP AGAIN. WROTE A LETTER TO FORD EXPRESSING MY CONCERN AND REQUESTED THE CAR BE REPURCHASED, THEY DENIED MY REQUEST. *TR
NHTSA ODI #10440619
28,000 miles · Aug 4, 2011
Steering
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT WAS DRIVING 60 MPH WHEN THE POWER STEERING FUNCTION FAILED. THE CONTACT WAS NOT ABLE TO STEER BECAUSE THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO MERGE TO THE SHOULDER WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER NOTICED THAT THE POWER STEERING BELT DISCONNECTE…
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TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT WAS DRIVING 60 MPH WHEN THE POWER STEERING FUNCTION FAILED. THE CONTACT WAS NOT ABLE TO STEER BECAUSE THE STEERING WHEEL SEIZED. THE CONTACT WAS ABLE TO MERGE TO THE SHOULDER WHERE THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER NOTICED THAT THE POWER STEERING BELT DISCONNECTED FROM THE LOWER CRANK SHAFT PULLEY AND THE CRANK SHAFT PULLEY WAS RE-ATTACHED. THE CONTACT STATED THAT THE BELT SHOULD NOT HAVE FALLEN OFF THE CRANK SHAFT PULLEY AND BELIEVED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 28,000.
NHTSA ODI #10417043
3,000 miles · May 8, 2009
Steering
TL*THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THERE WAS EXCESSIVE VIBRATION AND UNINTENDED RESISTANCE WHEN THE STEERING WHEEL WAS TURNED. THE DRIVER HAD TO EXERT GREATER FORCE TO TURN THE STEERING WHEEL. THE FAILURES OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE CONTAC…
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TL*THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THERE WAS EXCESSIVE VIBRATION AND UNINTENDED RESISTANCE WHEN THE STEERING WHEEL WAS TURNED. THE DRIVER HAD TO EXERT GREATER FORCE TO TURN THE STEERING WHEEL. THE FAILURES OCCURRED INTERMITTENTLY AND WITHOUT WARNING. THE CONTACT MADE SEVERAL ATTEMPTS TO MANEUVER THE STEERING WHEEL BEFORE IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THEY STATED THAT THE POWER STEERING PUMP FAILED, WHICH HAD ALREADY BEEN REPLACED TWICE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVEN SEPARATE OCCASIONS FOR IDENTICAL FAILURES. THE RACK AND PINION WAS REPLACED TWICE, INCLUDING ALL OF THE HYDRAULIC LINES AND OIL COOLER COMPONENTS IN THE POWER STEERING SYSTEM. THE FAILURES CONTINUED WITHOUT ANY RESOLUTION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND CURRENT MILEAGE WAS 13,200.
NHTSA ODI #10268190
10,908 miles · Mar 17, 2009
SteeringSuspensionWheels
EVENTS LEADING UP TO FAILURE: WAS DRIVING CAR AT A VERY SLOW RATE OF SPEED (LESS THAN 5 MPH) MAKING A RIGHT HAND TURN INTO A COMMERCIAL SHOPPING CENTER. FAILURE: UPON MAKING TURN, I HEARD A "POP" NOISE. AFTER TRYING TO ACCELERATE THE VEHICLE, IT WOULD NOT MOVE. I GOT OUT OF THE CAR AND NOTICED THAT THE WHEEL HAD BECOME DETACH…
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EVENTS LEADING UP TO FAILURE: WAS DRIVING CAR AT A VERY SLOW RATE OF SPEED (LESS THAN 5 MPH) MAKING A RIGHT HAND TURN INTO A COMMERCIAL SHOPPING CENTER. FAILURE: UPON MAKING TURN, I HEARD A "POP" NOISE. AFTER TRYING TO ACCELERATE THE VEHICLE, IT WOULD NOT MOVE. I GOT OUT OF THE CAR AND NOTICED THAT THE WHEEL HAD BECOME DETACHED FROM THE AXLE AND WAS ONLY ATTACHED TO THE VEHICLE BY THE STRUT. BEARINGS HAD FALLEN OUT OF THE RELATED COMPONENTS AND THE WHEEL WAS AT APPROXIMATELY A 60% ANGLE WITH THE PAVEMENT (OTHER WHEEL WAS FINE AND WAS PERPENDICULAR TO PAVEMENT). CORRECTION OF FAILURE: TOWING TRUCK RESPONDED AND THE VEHICLE IS CURRENTLY BEING SERVICED UNDER THE MANUFACTURERS WARRANTY. INITIAL REPORT FROM THE SERVICE TEAM IS THAT IT IS MOST LIKELY MANUFACTURER DEFECT. I HAVE BEEN TOLD THAT ALL PARTS RELATED IN ACCIDENT WILL BE REPLACED OR REFURBISHED TO MAINTAIN 100% WORKING ORDER. *TR
NHTSA ODI #10262091
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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