Air Bags. Review the 437 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
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Electrical System. Review the 158 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

39 crash reports15 fire reports23 injury reports

Engine complaints

91 reports

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145,000 miles · Jul 19, 2016

Electrical SystemEngineVehicle Speed Control

WHEN I WAS DRIVING TO WORK ALL OF A SUDDEN MY AIRBAG AND WRENCH LIGHT CAME ON AND I HAVE NO SPEEDOMETER OR TACHOMETER READING. IF I PULLED OVER AND STARTING DRIVING AGAIN I HAD VERY LITTLE PICKUP EVEN THOUGH THE RPMS WERE OVER 2,000. THERE IS ALSO A VERY LOUD CLUNK WHEN YOU PUT IT IN DRIVE OR REVERSE.

NHTSA ODI #10885948

104,000 miles · Jul 12, 2016

EnginePower TrainVehicle Speed Control

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ON APPROXIMATELY 7/6/2016, WHILE IN MOTION, TRAVELING NORTH ON RIVERSIDE DRIVE -I-55 NORTH, ON THE 2-LANE OVERPASS AT I-55 & MCLEMORE, 18 WHEELER WAS TO THE RIGHT AND I WAS BEHIND ANOTHER MOTORIST IN LINE AND TRAVELING ABOUT 70 MPH WITH A LINE OF VEHICLES BEHIND, IT WAS AFTER WORK RUSH HOUR 4:45PM; WHEN AS I AM DRIVING THE VEHICLE SPUTTERS, SEEMED TO IT LOSE POWER, DECELERATES IN THE MIDDLE OF ON GOING TRAFFIC. THE ENGINE LIGHT FLASHED AND THEN STAYED ILLUMINATED, I COULD NOT ACCELERATE IN ORDER GET OFF TO THE SIDE OF THE HIGHWAY AND TRAFFIC WAS AT A VERY FAST FLOW. MY SYNC SYSTEM SURGED, A-C STOPPED BLOWING COLD AIR, THE VEHICLE STARTED "MISSING" BUT THE VEHICLE DID NOT SHUT OFF. TOOK THE VEHICLE TO ADVANCE AUTO PARTS STORE AND WAS TOLD THAT I HAD A MISFIRE IN 3 OF THE IGNITION COILS, BOUGHT REPLACEMENT COILS AND HAD ALL 6 OF THEM REPLACED. START THE VEHICLE AND THE ENGINE LIGHT WAS CLEARED BUT CAME RIGHT BACK, THE VEHICLE IS STILL MISS FIRING ON THE EXACT SAME COILS THIS TIME ALONG WITH THE PCM. OUT OF HUNDREDS OF DOLLARS AT THE MOMENT AND IT LOOKS LIKE I WILL BE OUT OF $3000 TO FORD FOR AN ISSUE THAT THEY KNOW IS FAULTY WITHIN THE DESIGN OF THE COMPUTER. WE'VE ALREADY PAID $30,000 FOR THE VEHICLE, WHY WOULD FORD NOT RECALL AND REPAIR THESE ISSUES IF THEY ARE AWARE OF IT????

NHTSA ODI #10884294

101,000 miles · Jul 11, 2016

Engine

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TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE REVVED AS IF THE CONTACT WERE DRIVING MORE THAN 70 MPH. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS AND THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE MANUFACTURER AND THE DEALER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. WHEN THE VEHICLE WAS PLACED ON THE MACHINE FOR DIAGNOSTIC TESTING, NO FAILURE CODES WERE DISTRIBUTED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000. UPDATED 09/27/16*LJ *JS

NHTSA ODI #10883957

120,000 miles · Jun 29, 2016

Electrical SystemEnginePower Train

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TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT PANEL ILLUMINATED AND THE SPEEDOMETER FLUCTUATED DOWN TO ZERO. THE CONTACT MANEUVERED THE VEHICLE TO THE SIDE OF THE ROAD AND RESTARTED IT AFTER TEN MINUTES. THE CONTACT STATED THAT AN ABNORMAL SOUND EMITTED FROM THE TRANSMISSION AREA AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WAS SHIFTED INTO THE DRIVE POSITION AND OPERATED NORMALLY. THE FAILURE RECURRED SEVERAL TIMES IN THE PAST YEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ODI #10881397

84,781 miles · Jun 16, 2016

Electrical SystemEngine

TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 35 MPH, THE VEHICLE BEGAN TO JERK AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL EXPLODED AND DAMAGED THE PCM. MULTIPLE COILS AND THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE M…

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NHTSA ODI #10874622

150,000 miles · May 25, 2016

EngineUnknown Or Other

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I OWN A 2008 EDGE WITH APPROX. 150,000 MILES ON IT. THE CAR HAS STALLED ON ME 3 TIMES IN THE LAST 3-4 MONTHS. THE FIRST TIME THE CAR STALLED I WAS ON THE FREEWAY DURING RUSH HOUR. THANKFULLY I WAS ABLE TO RESTART THE CARE AND MOVE IT OFF TO THE SIDE OF THE FREEWAY BEFORE IT STALLED AGAIN. AFTER HAVING IT TOWED, I WAS TOLD THAT THE WATER PUMP HAD CRACKED. THE WATER PUMP INVOLVED A LOT OF LABOR AND COST ME ABOUT $1100-$1200 WITH THE TOW. ABOUT A WEEK LATER, I WAS AGAIN DRIVING ON THE FREEWAY AND THE CAR STALLED. AGAIN, I WAS ABLE TO MAKE MY WAY OFF THE FREEWAY BEFORE THE CAR DIED COMPLETELY. ONCE AGAIN, I HAD TO HAVE THE CARE TOWED. THIS TIME, I WAS TOLD THAT THE ENGINE APPEARED TO HAVE COOLANT IN THE OIL AND CREATED A MURKY GOO. MY ENGINE NEEDED TO BE REPLACED. ANOTHER $2200. THE LAST INCIDENT WAS FRIDAY, MAY 20TH. I HAD NO INDICATION THERE WAS A PROBLEM OF ANY KIND. I LITERALLY DROVE LESS THAN HALF A MILE WHEN THE CARE OVERHEATED AND STALLED. I CALLED AND EMAILED FORD TO SEE IF I COULD GET ANY ASSISTANCE, BUT HAVE EITHER HAVE HAD NO RESPONSE OR AN EMAIL INDICATING THAT IF THE CAR IS NOT UNDER WARRANTY OR IF NO RECALLS HAVE BEEN ISSUED, I WOULD BE RESPONSIBLE FOR ANY WORK THAT NEEDS TO BE DONE. I CONTACTED THE DEALERSHIP WHERE I PURCHASED THE CAR, BUT HAVE NOT RECEIVED A RESPONSE. I AM OUT OF MONEY AND OPTIONS. I HAVE BEEN WITHOUT A CAR FOR ALMOST TWO WEEKS AND FEEL INCREDIBLY FRUSTRATED BY THIS SITUATION. I FIND IT ABSURD THAT A VEHICLE WOULD GET A BLOWN ENGINE WITH NO WARNING AND THAT A RECALL HAS NOT BEEN ISSUED. I AM FACING ANOTHER $1200 OR SO IN VEHICLE REPAIRS.

NHTSA ODI #10870856

92,000 miles · Apr 19, 2016

Engine

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TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE AT A STOP LIGHT AND MAKING A LEFT TURN, THE CONTACT HEARD A GRINDING NOISE EMERGING FROM THE ENGINE COMPARTMENT. THE VEHICLE STALLED. WHILE ATTEMPTING TO START THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE DID NOT START. AFTER APPROXIMATELY ONE MINUTE, THE VEHICLE STARTED, SURGED, AND THEN STALLED COMPLETELY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND DAMAGED THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

NHTSA ODI #10860377

120,000 miles · Apr 4, 2016

Engine

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TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED TO 5 MPH TO 10 MPH. THE WRENCH WARNING INDICATOR ILLUMINATED AND THE ODOMETER READING REDUCED TO ZERO. THE ENGINE REVVED RAPIDLY. THE VEHICLE ALSO BACKFIRED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES AND BECAME PROGRESSIVELY WORSE OVER A PERIOD OF TIME. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ODI #10853225

90,000 miles · Mar 14, 2016

EnginePower Train

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TRANSMISSION, AND TRANSFER-CASE LEAKING DIRECTLY ON THE EXHAUST RIGHT BY THE MANIFOLD AND PROFESSIONAL STATED IT WAS SEVERE FIRE HAZARD AND NOT DRIVE IT, AND ALSO THE REAR MAIN ENGINE OIL SEAL IS LEAKING. THE DEALERSHIP WAS AWARE OF ALL THE ISSUES AND MANIPULATED ME AS A FEMALE INTO PURCHASING THE VEHICLE. THE DEALERSHIP ARGUED THAT THEY WERE NOT RESPONSIBLE AND THAT I HAD A 3 MONTH 3,000 MILE WARRANTY WHEN IN FACT MY PURCHASE AGREEMENT STATED IT WAS AS IS. WHICH MEANS THEY LIED TO ME. THE TRANSMISSION SHOP WHO INSPECTED MY VEHICLE STATED THAT THE LEAKS HAVE BEEN ONGOING FOR QUITE SOMETIME BEFORE I EVEN PURCHASED THE CAR. I JUST PURCHASED THIS VEHICLE IN OCTOBER OF 2015 AND ALREADY HAVE MADE SIX PAYMENTS AND NOW I AM PAYING FOR SOMETHING THAT I CAN NOT EVEN DRIVE BECAUSE IT WAS NOT REPAIRED CORRECTLY THE FIRST TIME SO IT HAD TO BE RETURNED AGAIN. IT IS GOING ON THE FOURTH WEEK. I DO HAVE A LONER BUT I HAVE ALREADY SPENT OVER $300.00 IN GAS. I ONLY HAVE ONE VEHICLE AT THIS TIME AND THAT IS THE FORD EDGE AND IT IS VERY UPSETTING TO THINK THAT I HAVE MADE 3 COMPLAINTS REGARDING THIS ISSUES TO THE FORD MOTOR COMPANY ABOUT THE FIRE HAZARD ISSUE AND HAVE HAD NO SATISFACTION OR RESULTS OTHER THEN THEY CLAIM IT THE DEALERS PROBLEM. I HAVE DONE NUMEROUS RESEARCH ABOUT HIS PARTICULAR VEHICLE, AND THERE ARE THOUSANDS OF ISSUES REGARDING THE TRANSMISSION LEAK ON THE EXHAUST AS A FIRE HAZARD. IS THIS GOING TO BE LIKE GENERAL MOTORS, AND WAIT FOR SOMEONES CAR TO ACTUALLY CATCH FIRE??? OR IS IT GOING TO BE LIKE GENERAL MOTORS AND WAIT FOR SOMEONE TO BE KILLED BEFORE THEY WILL DO ANYTHING ABOUT IT? MY VEHICLE IS NOT THE ONLY ONE. THERE ARE THOUSANDS OF COMPLAINTS OUT THERE REGARDING THE SAME EXACT ISSUE. I AM BASICALLY PAYING FOR A CAR THAT I CANNOT DRIVE AT ALL.

NHTSA ODI #10849638

152,000 miles · Feb 6, 2016

EnginePower Train

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CAR LOSES ALL POWER UNEXPECTEDLY AND RANDOMLY, AT ANY AND ALL SPEEDS, ANYWHERE, ANYTIME, DISPLAYING ODO DATA ERROR, TRANSMISSION VIOLENTLY SHAKES INTO GEARS, CAR REVS UP BUT DOES NOT ACCELARATE, UPON TURNING CAR OFF, REMOVING KEY, OPENING DOOR, REINSERTING AND RESTARTING CAR (IF YOU MANAGED TO SAFELY PULL ON THE SIDE OF THE ROAD), ALL ERROR DISPLAYS DISAPPEAR, TRANSMISSION CLUNKS IN GEAR AND CAR NEEDS TO BE FORCED TO REV UP TO RESET, ONCE IT RESETS CAR DRIVES NORMALLY AGAIN TILL NEXT FAILURE. FORD DEALERS UNABLE TO DIAGNOSE PROBLEM AS IT LEAVES NO CODES. FIRST TIME CHARGED $800 FOR "POSSIBLE" CAUSE THAT WASN'T, NOW $1700 AS PCM MELTED AND TOOK ALONG WITH IT ALL IGNITION COILS. GUESS WHAT, ODO DATA ERROR AND TRANSMISSION TROUBLE STILL PRESENT. BOTH THE FORD COMPANY AND YOU PEOPLE AT THE NHTSA NEED TO STEP UP TO THE PLATE AND IF FORD DOESN'T VOLUNTARILY RECALL THE EDGE, YOU OUGHT TO FORCE THEM TO RECALL IT BEFORE SOMEONE GETS MAULED. THIS AUTO DEFECT IS AN ABSOLUTE DANGER TO THE OPERATOR AND ANYONE ELSE ON THE ROAD.

NHTSA ODI #10824664

Official recalls

21V158000 · Air Bags:frontal:driver Side:inflator Module

Mar 10, 2021

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.

21V081000 · Air Bags:frontal; Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Feb 16, 2021

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Additional source detail variants (3)

Air Bags:frontal:passenger Side:inflator Module

Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.

Air Bags:frontal:driver Side:inflator Module

Air Bags:frontal

17V024000 · Air Bags:frontal:passenger Side:inflator Module

Jan 10, 2017

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

16V384000 · Air Bags:frontal:passenger Side:inflator Module

May 31, 2016

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.

14V682000 · Fuel System, Gasoline:storage:tank Assembly

Oct 29, 2014

Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.

Consequence & remedy

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.

08V301000 · Fuel System, Gasoline:storage:tank Assembly

Jul 3, 2008

FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.

Consequence & remedy

Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE09031 · Front Suspension Lower Ball Joint

Opened Jul 13, 2009 · Closed Nov 19, 2009

Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint

ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.

PE08060 · Tire Valve Cracking

Opened Oct 14, 2008 · Closed Apr 9, 2009

Status: closed (inferred from source dates) · Tires:valve

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO