NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
437 reportsClear category filter127,000 miles · Jun 26, 2018
Air Bags
TAKATA RECALL- I GOT THE RECALL NOTICE JUST A FEW WEEKS AGO. I DO NOT WANT TO BE DRIVING THIS VEHICLE WITH MY WIFE OR CHILDREN ANYMORE UNTIL I KNOW IT IS FIXED. I HAVE CALLED FORD DEALERS AND THEY SAID IT WON'T BE FIXED FOR SOMETIME AND THERE ARE NO LOANER OR RENTAL CARS AVAILABLE. SO NOW I HAVE AN UNSAFE VEHICLE THAT MY WIFE O…
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TAKATA RECALL- I GOT THE RECALL NOTICE JUST A FEW WEEKS AGO. I DO NOT WANT TO BE DRIVING THIS VEHICLE WITH MY WIFE OR CHILDREN ANYMORE UNTIL I KNOW IT IS FIXED. I HAVE CALLED FORD DEALERS AND THEY SAID IT WON'T BE FIXED FOR SOMETIME AND THERE ARE NO LOANER OR RENTAL CARS AVAILABLE. SO NOW I HAVE AN UNSAFE VEHICLE THAT MY WIFE OR KIDS COULD BE SERIOUSLY INJURED IN OR KILLED AND FORD WON'T DO ANYTHING ABOUT IT. I AM ALSO PAYING ON THIS VEHICLE.
NHTSA ODI #11104070
Mileage unknown · Jun 25, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED FIVE DEALERS: JORGENSEN FORD SALES, INC. (8333 MICHIGAN AVE, DETROIT, M…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE CONTACT CALLED FIVE DEALERS: JORGENSEN FORD SALES, INC. (8333 MICHIGAN AVE, DETROIT, MI 48210, (313) 584-2250), WOLVERINE FORD TRUCK SALES (3550 WYOMING AVE, DEARBORN, MI 48120, (313) 849-0800), FAIRLANE FORD (14585 MICHIGAN AVE, DEARBORN, MI 48126, (855) 285-3673), PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436), AND SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE., FERNDALE, MI 48220, 866-808-5170). THE DEALERS CONFIRMED PARTS WERE UNAVAILABLE AND WERE UNABLE TO VERIFY WHEN THEY WOULD BE SUPPLIED FROM THE MANUFACTURER. THE DEALERS INDICATED THAT THEY REACHED THEIR 15 VEHICLE MAXIMUM WITH THE VEHICLE RENTAL COMPANY AND HAD BEEN UNABLE TO PROVIDE THE LOANER VEHICLE PER THE NOTICE. THE MANUFACTURER WAS CONTACTED TO DETERMINE IF THEY COULD VERIFY WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11103716
110,000 miles · Jun 22, 2018
Air BagsCrashInjury
TAKATA RECALL THE WARNING LETTER 12/17 SAID NOT TO LET ANYONE SIT IN THE FRONT PASSENGER SEAT. I TOOK THIS VERY SERIOUSLY AND EVEN RENTED A CAR WHEN THE ENTIRE FAMILY TRAVELED TOGETHER TO AVOID PUTTING SOMEONE IN THAT SEAT. ON JUNE 20, 2018, MY DAUGHTER WAS DRIVING OUR EDGE. SHE WAS HIT BY SOMEONE WHO RAN THE RED LIGHT. THE…
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TAKATA RECALL THE WARNING LETTER 12/17 SAID NOT TO LET ANYONE SIT IN THE FRONT PASSENGER SEAT. I TOOK THIS VERY SERIOUSLY AND EVEN RENTED A CAR WHEN THE ENTIRE FAMILY TRAVELED TOGETHER TO AVOID PUTTING SOMEONE IN THAT SEAT. ON JUNE 20, 2018, MY DAUGHTER WAS DRIVING OUR EDGE. SHE WAS HIT BY SOMEONE WHO RAN THE RED LIGHT. THE DRIVER FRONT WHEEL AREA AND BUMPER AREA WERE TAKEN OFF. THE OIL PAN AND WHEEL CHASSIS WERE DAMAGED AS WELL. THE VEHICLE WAS CLAIMED A "TOTAL LOSS." NONE OF THE AIRBAGS WENT OFF. THE ACCIDENT OCCURRED ON 6/20/2018. I HAD REQUESTED A RENTAL CAR UNDER THE "RECALL NOTICE" ON 6/11/2018 FROM FORD AUTONATION. ON 6/11/2018 AUTONATION SAID THEY COULD ONLY PUT ME IN A FORD150. AS I AM TOO SHORT AND NOT ABLE TO SEE VERY WELL OVER THE STEERING WHEEL AS WELL AS IT HURTS MY HIP TO GET UP IN A TRUCK THAT HIGH. THEREFORE I REQUESTED A CAR SIMILAR TO THE EDGE. AFTER CALLS AND VISITING AUTONATION, THEY NEVER CALLED ME BACK AFTER THE ONE CONVERSATION ON 6/11. THEN I CALLED FORD ON 6/18/2018 WHO GAVE ME A CASE NUMBER AND SENT TO A DIFFERENT AUTO DEALERSHIP. THE RENTAL CAR IS JUST READY FOR PICKUP TODAY.
NHTSA ODI #11103425
Mileage unknown · Jun 21, 2018
Air Bags
TAKATA RECALL - RECEIVED FIRST NOTICE JULY 2016- STILL WAITING. I AM IN ZONE B BUT 5 MINUTES AWAY FROM SOUTH CAROLINA. THIA AREA 28722 NC SHOULD BE SAME AS ZONE A, SAME HUMIDITY, AND TEMPERATURES. IT IS LIKE PLAYING RUSSIAN ROULETTE EVERY TIME I HAVE TO DRIVE. I HAVE UNDER 50,000 MILES ON THIS VEHICLE. ACCORDING TO TRIAL TRANSCR…
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TAKATA RECALL - RECEIVED FIRST NOTICE JULY 2016- STILL WAITING. I AM IN ZONE B BUT 5 MINUTES AWAY FROM SOUTH CAROLINA. THIA AREA 28722 NC SHOULD BE SAME AS ZONE A, SAME HUMIDITY, AND TEMPERATURES. IT IS LIKE PLAYING RUSSIAN ROULETTE EVERY TIME I HAVE TO DRIVE. I HAVE UNDER 50,000 MILES ON THIS VEHICLE. ACCORDING TO TRIAL TRANSCRIPTS FORD KNEW OF THE DANGER IN 2005, WHY WERE EVER ALLOWED TO PUT THESE VEHICLES ON THE MARKET? SHAREHOLDERS THAT IS THE REASON AND THE VEHICLE OWNERS BE [XXX]. I MISSED THE WINDOW OF "LEMON LAW" BECAUSE THEY SHOULD HAVE NOTIFIED ME YEARS SOONER THAN 2016! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11103061
Mileage unknown · Jun 20, 2018
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PALM SPRINGS FORD-LINCOLN IN CATHEDRAL CI…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PALM SPRINGS FORD-LINCOLN IN CATHEDRAL CITY, CA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11102887
Mileage unknown · Jun 18, 2018
Air Bags
TAKATA INFLATORS. WHY DOES THIS PROBLEM CONTINUE TO EXIST? FORD HAS WENT SO FAR AS TO TELL MY FAMILY NOT TO RIDE IN THE FRONT SEAT OF THIS CAR. THIS PROBLEM HAS WENT ON FOR OVER TWO YEARS AND I MUST USE THIS CAR FOR OUR FAMILY CAR. WE TRAVEL EXTENSIVELY AND NEED TO USE THIS CAR. I HAVE A 2005 DODGE PICK-UP THAT HAD THE SAME PROB…
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TAKATA INFLATORS. WHY DOES THIS PROBLEM CONTINUE TO EXIST? FORD HAS WENT SO FAR AS TO TELL MY FAMILY NOT TO RIDE IN THE FRONT SEAT OF THIS CAR. THIS PROBLEM HAS WENT ON FOR OVER TWO YEARS AND I MUST USE THIS CAR FOR OUR FAMILY CAR. WE TRAVEL EXTENSIVELY AND NEED TO USE THIS CAR. I HAVE A 2005 DODGE PICK-UP THAT HAD THE SAME PROBLEM AND THE PROBLEM WAS CORRECTED IN A TIMELY FASCION. I FIND IT HARD TO BELIEVE THE NHSTA WOULD ALLOW FORD TO GET AWAY WITH THIS PROBLEM FOR SO LONG SEEING AS TO THE SERIOUSNESS OF THIS PROBLEM. PLEASE REASSURE ME AND MY FAMILY THAT WE WILL BE SAFE IN THIS CAR WHILE WAITING FOR REPAIRS. LATEST RECALL NOTICE I RECEIVED FROM FORD STATED THE AIR BAGS MAY BE HERE BY THE SECOND OR THIRD QUARTED OF THIS YEAR, HOWEVER THIS IS NOT THE FIREST TIME WE HAVE BEEN TOLD THEY WERE COMING. I FEEL FORD IS STALLING ALL THE OWNERS OF THEIR PRODUCT. WOULD U PLEASE RESEARCH THIS SITUATION AND ADVISE US.
NHTSA ODI #11102341
Mileage unknown · Jun 14, 2018
Air Bags
I GOT A RECALL LETTER FROM FORD IN JULY2016 THIS WAS THE FIRST LETTER. JUST GOT ANOTHER 06/14/2018 WHICH IS THE 3RD. OR 4TH. ONE SAYING THEY WILL CONTACT ME BY MAIL WHEN PARTS ARE AVAILABLE. THIS IS COMPLETE [XXX] MY WIFE GOT A RECALL LETTER ON HER TOYOTA AN WAS FIXED THAT SAME WEEK AS THE LETTER. FORD IS PLAY WITH OUR LIFE'S A…
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I GOT A RECALL LETTER FROM FORD IN JULY2016 THIS WAS THE FIRST LETTER. JUST GOT ANOTHER 06/14/2018 WHICH IS THE 3RD. OR 4TH. ONE SAYING THEY WILL CONTACT ME BY MAIL WHEN PARTS ARE AVAILABLE. THIS IS COMPLETE [XXX] MY WIFE GOT A RECALL LETTER ON HER TOYOTA AN WAS FIXED THAT SAME WEEK AS THE LETTER. FORD IS PLAY WITH OUR LIFE'S AN YOU PEOPLE DO NOTHING ABOUT. HOW LONG MUST WE WAIT OR HOW MANY PEOPLE MUST DIE BEFORE YOU SHOUT THEM DOWN AN MAKE THEM FIX ALL THE CARS BEFORE YOU LET THEM RESUME BUSINESS?????? THIS IS NOT MAY FIRST COMPLAINT ALSO FORD HAS A PROBLEM WITH THE SPEED CONTROL IN THE FORD EDGE WHICH THEY KNOW ABOUT WHICH COST ME TO HAVE FIXED. THE MECHANIC AT FORD TOLD ME ABOUT. HE SAID THAT FORD WAS SENDING EMAILS TO ALL THE MECHANIC TO WATCH FOR THIS PROBLEM AN YET NO RECALL. HOW MANY MUST DIE BEFORE OUR GOVERNMENT ACTS FOR THE PEOPLE BY THE PEOPLE. NOT FOR BIG BUSINESS AN [XXX] ON EVERYONE ELSE. SORRY FOR MY STRONG WORDS BUT THIS IS [XXX]. AN IN MY OWN WORDS. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11101908
Mileage unknown · Jun 13, 2018
Air Bags
TAKATA RECALL. THIS IS A 2008 VEHICLE ITS 10 YEARS OLD .....THIS RECALL HAS BEEN YEARS AND THERE IS NO REMEDY. I DRIVE MY 81 YEAR OLD MOTHER AROUND AND AM FEARFUL FOR HER SAFEY. SITTING IN THE BACK SEAT IS NOT A SOLUTION. I WANT IT RESOLVED IMMEDIATELY, I HAVE WAITED LONG ENOUGH. FORD SHOULD FIX IT OR REPLACE MY VEHICLE WITH…
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TAKATA RECALL. THIS IS A 2008 VEHICLE ITS 10 YEARS OLD .....THIS RECALL HAS BEEN YEARS AND THERE IS NO REMEDY. I DRIVE MY 81 YEAR OLD MOTHER AROUND AND AM FEARFUL FOR HER SAFEY. SITTING IN THE BACK SEAT IS NOT A SOLUTION. I WANT IT RESOLVED IMMEDIATELY, I HAVE WAITED LONG ENOUGH. FORD SHOULD FIX IT OR REPLACE MY VEHICLE WITH A SAFE ONE.
NHTSA ODI #11101654
Mileage unknown · Jun 12, 2018
Air Bags
TAKATA INFLATORS ** - 2 YEARS AND NO REPLACEMENT AIR BAGS FOR MY VEHICLE. IT HAS BEEN RECOMMENDED TO NOT HAVE ANYONE SIT IN THE PASSENGER SEAT. THIS NOW MAKES MY VEHICLE A 4 PASSENGER CAR (IF YOU SWISH 3 PEOPLE IN THE BACK SEAT). NEW AIRBAGS WERE TO BE AVAILABLE IN SPRING 2018. NOW I RECEIVE ANOTHER NOTICE THAT THE AIR BAG REPL…
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TAKATA INFLATORS ** - 2 YEARS AND NO REPLACEMENT AIR BAGS FOR MY VEHICLE. IT HAS BEEN RECOMMENDED TO NOT HAVE ANYONE SIT IN THE PASSENGER SEAT. THIS NOW MAKES MY VEHICLE A 4 PASSENGER CAR (IF YOU SWISH 3 PEOPLE IN THE BACK SEAT). NEW AIRBAGS WERE TO BE AVAILABLE IN SPRING 2018. NOW I RECEIVE ANOTHER NOTICE THAT THE AIR BAG REPLACEMENT WILL PROBABLY BE ANOTHER 3 TO 6 MONTHS. I AM EXTREMELY UPSET WITH HOW THIS SITUATION HAS BEEN HANDLED AND LOOKS LIKE IT IS NOW TIME TO GET LEGAL ASSISTANCE. I HAVE BEEN MORE THAN PATIENT.
NHTSA ODI #11101513
Mileage unknown · Jun 12, 2018
Air Bags
TAKATA RECALL CONTACTED DEALER ABOUT THE RENTAL OFFER. ONLY TO FIND OUT THAT IF WOULD COST ME $255 FOR THE FIRST MONTH IF I TAKE THE RENTAL. SO I AM STILL LEFT WITHOUT A SAFE WAY TO TRAVEL TO AND FROM WORK AND WITH MY 4 YR OLD DAUGHTER IN THE BACK SEAT IT THIS IS NOT OK!
NHTSA ODI #11101327
Official recalls
6Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Jul 3, 2008
FORD IS RECALLING 142 MY 2008 EDGE AND LINCOLN MKK ALL WHEEL DRIVE VEHICLES. THE FUEL TANK WELD FIXTURE MAY HAVE BEEN EXPOSED TO A CONTAMINANT DURING PRODUCTION WHICH COULD CAUSE A DIMPLE IN THE BOTTOM OF THE FUEL TANK AT A SPOT WELD.
Consequence & remedy
Consequence: THIS DIMPLE COULD RESULT IN A FUEL LEAK OR A FUEL DRIP FROM THE TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSPECT AND, IF NECESSARY, REPLACE THE FUEL TANK FREE OF CHARGE. THE RECALL BEGAN ON JULY 11, 2008. OWNERS MAY CONTACT FORD AT 1-866-437-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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