NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
96 reportsClear category filter110,000 miles · Sep 17, 2015
Electrical System
MY DOOR SENSOR HAS BEEN STAYING ON FOR A MONTH NOW WHICH I FIGURED OUT TO BE MY DRIVERS DOOR. READING UP ON THE FORD EDGE FORUM ONLINE I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM. NEWER MODELS ARE ALSO HAVING THE SAME PROBLEM. WHAT THEN HAPPENS IS THE INSIDE LIGHTS ALSO STAY ON ALTHOUGH THEY GO OUT AFTER 5-10 MINUTES. MY DOOR …
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MY DOOR SENSOR HAS BEEN STAYING ON FOR A MONTH NOW WHICH I FIGURED OUT TO BE MY DRIVERS DOOR. READING UP ON THE FORD EDGE FORUM ONLINE I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM. NEWER MODELS ARE ALSO HAVING THE SAME PROBLEM. WHAT THEN HAPPENS IS THE INSIDE LIGHTS ALSO STAY ON ALTHOUGH THEY GO OUT AFTER 5-10 MINUTES. MY DOOR ALSO DOESN'T OPEN WITH A KEY EVEN THOUGH MY FOB STILL WORKS. FORD WILL FIX THIS FOR ANYWHERE FROM $350-$450 DOLLARS WHICH SEEMS LIKE A LOT FOR A SENSOR. I'VE HAD CARS WITH DOOR AJAR ICONS BEFORE BUT NEVER HAD A PROBLEM WITH THEM STAYING ON FOR NO REASON. I'M 58 YEARS OLD AND LOST MY JOB TO RELOCATION OUT OF THE COUNTRY ( I'M A DISLOCATED WORKER) AND HAD TO FIND ANOTHER JOB WHICH DOES NOT PAY MUCH. IT WOULD COST ME A WEEKS WAGES TO FIX THIS AND THAT IS WAY TOO MUCH. THANKS FOR YOUR TIME
NHTSA ODI #10764531
101,000 miles · Sep 8, 2015
Electrical SystemPower Train
2007 FORD EDGE LOOSES POWER. SPEEDOMETER GOES TO 0. EXCLAMATION MARK, AIR BAG AND TOOL LIGHT COMES ON. MOTOR REVS UP TO HIGH RPM. I UNDERSTAND THIS IS A SENSOR ISSUE WITH THIS PARTICULAR VEHICLE. AND IT IS A VERY COMMON HAPPENING WITH THIS VEHICLE. WITH THE VEHICLE SHUTTING DOWN WITHOUT ANY INDICATION THAT IT IS ABOUT TO HAPPEN…
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2007 FORD EDGE LOOSES POWER. SPEEDOMETER GOES TO 0. EXCLAMATION MARK, AIR BAG AND TOOL LIGHT COMES ON. MOTOR REVS UP TO HIGH RPM. I UNDERSTAND THIS IS A SENSOR ISSUE WITH THIS PARTICULAR VEHICLE. AND IT IS A VERY COMMON HAPPENING WITH THIS VEHICLE. WITH THE VEHICLE SHUTTING DOWN WITHOUT ANY INDICATION THAT IT IS ABOUT TO HAPPEN. THIS HAPPENS AT HIGHWAY SPEEDS AS WELL AS IN TOWN SPEEDS. I THINK FORD SHOULD INVESTIGATE THIS ISSUE AND ISSUE A RECALL. THANK YOU *TR
NHTSA ODI #10762172
83,259 miles · Apr 28, 2015
Electrical SystemEngineVehicle Speed ControlFire
VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STARTED SHAKING VIOLENTLY, CHECK ENGINE LIGHT CAME ON. TOWED TO MECHANIC. ELECTRONIC DIAGNOSTICS CODES P0351, P0352, P0354, P0301, P0302, P0316, P0420 BANK CATALYST BELOW THRESHOLD. PERFORMED PIN POINT TEST ON ALL COILS, FUEL SYSTEM, AND RELATIVE COMPRESSION. PERFORMED ALL REPAIRS R…
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VEHICLE EXPERIENCED A SUDDEN LOSS OF POWER AND STARTED SHAKING VIOLENTLY, CHECK ENGINE LIGHT CAME ON. TOWED TO MECHANIC. ELECTRONIC DIAGNOSTICS CODES P0351, P0352, P0354, P0301, P0302, P0316, P0420 BANK CATALYST BELOW THRESHOLD. PERFORMED PIN POINT TEST ON ALL COILS, FUEL SYSTEM, AND RELATIVE COMPRESSION. PERFORMED ALL REPAIRS RELATED TO TECHNICAL SERVICE BULLETIN 12_8_17. AFTER VERIFYING BURNT COIL AND INTERNAL DRIVER FAULT OF PCM TO COALS! REPLACED ALL IGNITION COILS, ALL SPARK PLUGS, UPPER INTAKE GASKETS AND PCM! USED ALL FORD OE PARTS.REPROGRAMED PCM AND ROAD TEST TO VERIFY ALL REPAIRS. COST $2039.29. VERIFIED CONVERTER DAMAGE RELATED TO IGNITION FAILURE DUMPING RAW FUEL THROUGH BANK 1. REPLACED ORIGINAL CONVERTER, SEAL, GASKET, CLEANED ALL O2 SENSORS. COST $704.94. *TR
NHTSA ODI #10713413
87,500 miles · Mar 16, 2015
Electrical SystemPower Train
I FILED THE ORIGINAL COMPLAINT (10680995) ON FEBRUARY 3RD, BUT I WANTED TO EDIT OR UPDATE IT, BUT COULDN'T FIND THE WAY, SO I AM TAKING THE LIBERTY TO POST A NEW ONE. IT HAS BEEN 2 AND A HALF MONTHS SINCE THE INCIDENT AND AS A DISGRACE IT HAS NOT BEEN POSSIBLE FOR THE FORD DEALER IN CENTRAL AMERICA TO GET THE COMPUTER MODULE PAR…
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I FILED THE ORIGINAL COMPLAINT (10680995) ON FEBRUARY 3RD, BUT I WANTED TO EDIT OR UPDATE IT, BUT COULDN'T FIND THE WAY, SO I AM TAKING THE LIBERTY TO POST A NEW ONE. IT HAS BEEN 2 AND A HALF MONTHS SINCE THE INCIDENT AND AS A DISGRACE IT HAS NOT BEEN POSSIBLE FOR THE FORD DEALER IN CENTRAL AMERICA TO GET THE COMPUTER MODULE PART. CAN YOU IMAGINE THIS AMOUNT OF TIME WITHOUT YOUR VEHICLE, SPECIALLY IF IT IS YOUR WORKING TOOL? THE FOLLOWING WAS MY STATEMENT IN THE FIRST REPORT: "I HAVE A 2007 FORD EDGE WITH VERY LOW MILEAGE TO DATE. THIS IS USUALLY MY FAMILY CAR, DRIVEN BY MY WIFE. WE LIVE IN GUATEMALA AND DROVE TO A HOUSE ON THE BEACH, THAT IS ABOUT 100 MILES AWAY. ON JANUARY FIRST WHEN WE WERE RETURNING I STARTED THE CAR AND NOTICED A SHAKE AND SPUTTER, AND I THOUGHT THAT IT WAS PROBABLY A DEFECTIVE SPARK PLUG. I MANAGED TO DRIVE OUT OF WHERE WE WERE AND AS SOON AS WE GOT TO THE MAIN HIGHWAY I HAD TO STOP AND CALL FOR A TOW. THE SHAKING AND SPUTTERING WERE FRIGHTENING. THE SHOP I TOOK IT TO SAYS THAT AT LEAST 3 IGNITION COILS NEED TO BE REPLACED AND ARE NOT SURE IF THE PCM ALSO HAS TO BE REPLACED. UNFORTUNATELY, SINCE THERE ARE PARTS STOCK PROBLEM HERE, I HAD TO WAIT ALMOST A MONTH TO GET THE PARTS AND NOW THAT I HAVE THEM (THE COILS) I STILL HAVE TO WAIT TO SEE WHAT THE REAL PROBLEM IS. I HAVE CONTACTED THE DEALER IN THE REGION TO SEE WHAT CAN BE DONE. I HAD TO REPORT THIS AS IT IS NOT A UNIQUE PROBLEM TOBUYERS IN THE US, ALSO ABROAD". SO FAR, I DO NOT KNOW WHEN THE PART WILL BE AVAILABLE. LAST FRIDAY IT WAS STILL IN BACKORDER IN THE FORD PLANT, OR SO THEY SAY. I DONT KNOW EITHER HOW MUCH IS GOING TO COST, BUT AT THIS RATE I JUST WANT TO GET RID OF THAT PIECE OF JUNK. I HAVE PROVIDED A FLORIDA CONTACT AS THERE IS NO ACCESS TO OTHER COUNTRIES. *TR
NHTSA ODI #10694632
87,500 miles · Feb 3, 2015
Electrical SystemPower Train
I HAVE A 2007 FORD EDGE WITH VERY LOW MILEAGE TO DATE. THIS IS USUALLY MY FAMILY CAR, DRIVEN BY MY WIFE. WE LIVE IN GUATEMALA AND DROVE TO A HOUSE ON THE BEACH, THAT IS ABOUT 100 MILES AWAY. ON JANUARY FIRST WHEN WE WERE RETURNING I STARTED THE CAR AND NOTICED A SHAKE AND SPUTTER, AND I THOUGHT THAT IT WAS PROBABLY A DEFECTIVE S…
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I HAVE A 2007 FORD EDGE WITH VERY LOW MILEAGE TO DATE. THIS IS USUALLY MY FAMILY CAR, DRIVEN BY MY WIFE. WE LIVE IN GUATEMALA AND DROVE TO A HOUSE ON THE BEACH, THAT IS ABOUT 100 MILES AWAY. ON JANUARY FIRST WHEN WE WERE RETURNING I STARTED THE CAR AND NOTICED A SHAKE AND SPUTTER, AND I THOUGHT THAT IT WAS PROBABLY A DEFECTIVE SPARK PLUG. I MANAGED TO DRIVE OUT OF WHERE WE WERE AND AS SOON AS WE GOT TO THE MAIN HIGHWAY I HAD TO STOP AND CALL FOR A TOW. THE SHAKING AND SPUTTERING WERE FRIGHTENING. THE SHOP I TOOK IT TO SAYS THAT AT LEAST 3 IGNITION COILS NEED TO BE REPLACED AND ARE NOT SURE IF THE PCM ALSO HAS TO BE REPLACED. UNFORTUNATELY, SINCE THERE ARE PARTS STOCK PROBLEM HERE, I HAD TO WAIT ALMOST A MONTH TO GET THE PARTS AND NOW THAT I HAVE THEM (THE COILS) I STILL HAVE TO WAIT TO SEE WHAT THE REAL PROBLEM IS. I HAVE CONTACTED THE DEALER IN THE REGION TO SEE WHAT CAN BE DONE. I HAD TO REPORT THIS AS IT IS NOT A UNIQUE PROBLEM TOBUYERS IN THE US, ALSO ABROAD. *TR
NHTSA ODI #10680995
92,000 miles · Dec 15, 2014
Electrical System
MY CAR STARTED TO DRIVE "ROUGH" AND LATER THAT DAY I CALLED THE FORD DEALERSHIP TO HAVE IT SERVICED. WHILE THERE WERE NO LIGHT INDICATORS OFF ON THE DASH THEY SAID TO GO AHEAD AND BRING IT IN ON MONDAY TO BE LOOKED AT. SUNDAY NIGHT WHILE DRIVING THE VEHICLE TO THE DEALERSHIP, IT JUST DIED. AGAIN, NO LIGHTS INDICATING SOMETHIN…
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MY CAR STARTED TO DRIVE "ROUGH" AND LATER THAT DAY I CALLED THE FORD DEALERSHIP TO HAVE IT SERVICED. WHILE THERE WERE NO LIGHT INDICATORS OFF ON THE DASH THEY SAID TO GO AHEAD AND BRING IT IN ON MONDAY TO BE LOOKED AT. SUNDAY NIGHT WHILE DRIVING THE VEHICLE TO THE DEALERSHIP, IT JUST DIED. AGAIN, NO LIGHTS INDICATING SOMETHING WAS WRONG, IT HAD JUST NOT BEEN DRIVING SMOOTHLY. AFTER HAVING IT TOWED TO THE DEALERSHIP, THE NEXT DAY WE WERE CONTACTED TO LET US KNOW THAT THE VEHICLE'S PCM HAD SHORTED AND MELTED THE PLUGS, INTAKE VALUES, COILS, BATTERY AND CATALYTIC CONVERTER. WE HAVE ALWAYS HAD THIS VEHICLE SERVICED BY THIS DEALER AND HAD ALL OF OUR RECOMMENDED AND / OR REQUIRED SERVICE / MAINTENANCE PERFORMED. WHICH IS WHY IT IS SO VEXING THAT SOMETHING THAT IS NOT A SERVICEABLE ITEM AND HAS NO NOTIFICATION CAN NOT ONLY GO OUT BUT TAKE SO MANY COMPONENTS WITH THEM. I OF COURSE CONTACTED FORD WHO SAID THAT IT IS NOT ON A RECALL LIST AND THERE WAS NOTHING THEY COULD DO FOR ME. I AM CONTACTING THE NHTSA FOR THEIR CONSIDERATION OF THIS ITEM. THANK YOU. *TR
NHTSA ODI #10664366
93,000 miles · Nov 20, 2014
Electrical SystemEnginePower Train
AT A STOP, THE CAR WOULD NOT ACCELERATE,LOUD CLUNKING SOUND, AIRBAG LIGHT TURNED ON. WOULD NOT MOVE, HAD TO COMPLETELY TURN OFF CAR FOR A FEW SECONDS, ONLY MOVED A FEW FEET BEFORE IT DID AGAIN. NEXT DAY SAME PROBLEM. *TR
NHTSA ODI #10659605
56,000 miles · Nov 12, 2014
Electrical SystemExterior Lighting
DOME LIGHTS STAYS ON ALL THE TIME DRAINING MY BATTERY. *TR
NHTSA ODI #10654476
138,750 miles · Oct 25, 2014
Electrical SystemExterior Lighting
DROVE TO PANAMA CITY, FL. FOR VACATION AND PARKED IN APT. GARAGE. WENT TO MY BROTHERS APT. AND WITHIN AN HOUR, THE PARKING ATTENDANT KNOCKED ON THE DOOR AND SAID THAT OUR CAR HAD THE FOG LAMPS ON. TRIED TO TURN THEM OFF AND COULDN'T. HAD TO REMOVE THE FUSE. HAD IT CHECKED OUT AND NOTHING COULD BE FOUND TO CAUSE THIS PROBLEM. FUS…
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DROVE TO PANAMA CITY, FL. FOR VACATION AND PARKED IN APT. GARAGE. WENT TO MY BROTHERS APT. AND WITHIN AN HOUR, THE PARKING ATTENDANT KNOCKED ON THE DOOR AND SAID THAT OUR CAR HAD THE FOG LAMPS ON. TRIED TO TURN THEM OFF AND COULDN'T. HAD TO REMOVE THE FUSE. HAD IT CHECKED OUT AND NOTHING COULD BE FOUND TO CAUSE THIS PROBLEM. FUSE IS STILL REMOVED AND CANNOT USE THE FOG LIGHTS. SINCE THIS INCIDENT, THE TURN SIGNALS FLASH EXTREMELY FAST.PLEASE LET ME KNOW WHAT CAN BE DONE TO CORRECT THIS PROBLEM.THANKS. *TR
NHTSA ODI #10649885
97,500 miles · Oct 7, 2014
Electrical System
WHILE DRIVING ON A STATE HIGHWAY AT APPROXIMATELY 55MPH THE VEHICLE BEGAN TO RUN VERY ROUGH, THE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED. I PULLED OVER AND RESTARTED THE CAR. IT STARTED, RAN VERY ROUGHLY AND HAD ALMOST NO POWER. I WAS IN TOWN SO I DROVE TO THE DEALER. THE DEALER PULLED A ERROR CODES INDICATI…
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WHILE DRIVING ON A STATE HIGHWAY AT APPROXIMATELY 55MPH THE VEHICLE BEGAN TO RUN VERY ROUGH, THE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED. I PULLED OVER AND RESTARTED THE CAR. IT STARTED, RAN VERY ROUGHLY AND HAD ALMOST NO POWER. I WAS IN TOWN SO I DROVE TO THE DEALER. THE DEALER PULLED A ERROR CODES INDICATING A FAILED POWER CONTROL MODULE WHICH LED TO THE FAILURE OF THREE OF THE SIX COIL ON PISTONS. THIS IS AN IDENTIFIED PROBLEM WITH THIS MODEL YEAR WITH A TSB IN PLACE. FORD WAS COVERING THE COST OF FAILURES FOR VEHICLES UNDER 80,000 MILES. MY VEHICLE, WITH 97,000 MILES DID NOT QUALIFY. FORD SHOULD RECALL THESE UNITS. IT IS A KNOWN PROBLEM AND COULD LEAD TO ENGINE SHUTDOWN AT HIGHWAY SPEED. IT COST $2,097 FOR REPAIR. TO BE FAIR, THE PRICE INCLUDED REPLACING THE SPARK PLUGS SINCE THEY WERE COMING DUE SO THE TRUE COST OF THE REPAIR WAS ABOUT $1,950. THE PCM WAS A BAD DESIGN PRONE TO FAILURE AND FORD SHOULD ATTEMPT TO MAKE IT RIGHT WITH CUSTOMERS. I CALLED THE FORD CUSTOMER SERVICE CENTER AND THEY OFFERED NO RELIEF, EXCEPT TO DOCUMENT BY DISPLEASURE. *TR
NHTSA ODI #10643178
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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