NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
96 reportsClear category filter158,637 miles · Dec 28, 2019
Electrical System
TAILLIGHT WAS INOPERATIVE, PASSENGER SIDE, ALONG WITH DIRECTIONAL SIGNAL. THINKING IT WAS A BURNED OUT BULB, I REMOVED THE TAIL LIGHT CONNECTOR FROM THE PLASTIC HOUSING. I NOTICED THAT THE BULB HAD TOTALLY FUZED ITSELF TO THE CONNECTOR. WHILE THE BULB FILAMENTS APPEAR INTACT, THE BULB AND CONNECTOR HAD GENERATED ENOUGH HEAT T…
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TAILLIGHT WAS INOPERATIVE, PASSENGER SIDE, ALONG WITH DIRECTIONAL SIGNAL. THINKING IT WAS A BURNED OUT BULB, I REMOVED THE TAIL LIGHT CONNECTOR FROM THE PLASTIC HOUSING. I NOTICED THAT THE BULB HAD TOTALLY FUZED ITSELF TO THE CONNECTOR. WHILE THE BULB FILAMENTS APPEAR INTACT, THE BULB AND CONNECTOR HAD GENERATED ENOUGH HEAT TO ESSENTIALLY MELT THE BASE OF THE BULB TO THE CONNECTOR INTO ONE UNIT. ODDLY ENOUGH, WHEN LOOKING FOR THE CAUSE OF WHY SO MUCH HEAT WOULD BE GENERATED, I GOOGLED "CAR TAIL LIGHT CONNECTOR AND BULB MELTED". SURPRISE SURPRISE, I WAS DIRECTED TO THE FORD EDGE FORUM WHERE THIS SEEMS TO BE A VERY COMMON COMPLAINT. NATURALLY, I NEEDED TO GET THIS FIXED QUICKLY AND MY HUSBAND WAS GOING TO THE SALVAGE YARD FOR UNRELATED PARTS, SO I ASKED HIM TO SEE IF HE COULD FIND A CONNECTOR, SINCE THIS PARTICULAR ITEM WAS COMMON TO MANY, MANY FORD AND MERCURY VEHICLES. HE FOUND T FORD FOCUS' THAT USED THIS CONNECTOR, AND BOUGHT THEM. OF NOTE, THE TWO CONNECTORS (1 WAS A "SPARE") HE BROUGHT HOME WERE BOTH SHOWING SIGNS OF DISCOLORATION OF THE PLASTIC ON THE CONNECTOR. THE FORUMS SAY FORD HAS NEGATIVE KNOWLEDGE OF THIS, BUT YOU GOTTA WONDER. DON'T EVEN GET ME STARTED ON THE POOR QUALITY OF THE CHEAP PLASTIC RETAINER CLIP USED TO KEEP THE WIRING HARNESS CONNECTED TO THE CONNECTOR. I REMOVED FOUR UNITS. ALL FOUR RETAINER CLIPS BROKE OR DISINTEGRATED. MY FEAR IT THE POTENTIAL OF A FIRE HAZARD AND SIGNIFICANT ELECTRICAL FAILURE AS THIS IS NOT A SIMPLE BULB REPLACEMENT. ANY HELP WOULD BE APPRECIATED. I DO HAVE THE BULB IN QUESTION IF YOU NEED ME TO SEND IT IN.
NHTSA ODI #11291772
211,590 miles · Aug 13, 2019
Electrical System
DRIVING DOWN THE HIGHWAY AT 60MPH AND SUDDENLY MY SPEEDOMETER AND GAUGES ALL SHUT DOWN. JUST AS FAST AS IT WENT OFF IT CAME BACK ON AGAIN. THIS SEEMS TO BE A COMMON OCCURRENCE WITH THE FORD EDGE. THERE IS OBVIOUSLY A SEVERE ISSUE WITH THE COMPUTER SYSTEM AND SOMETHING NEEDS FIXED BEFORE SOMEONE GETS KILLED!
NHTSA ODI #11243781
127,000 miles · Jul 4, 2019
Electrical SystemElectronic Stability Control (esc)Vehicle Speed Control
WHEN DRIVING DOWN THE HIGHWAY FOR THE 3RD TIME THE TRACTION CONTROL LIGHT CAME ON AND THE CAR JUST STARTED SLOWING DOWN. WHEN I TURN THE CAR OFF AND BACK ON IT GOES OFF, SO FAR IT HAS NOT COME BACK ON OR HAPPENED HAPPENED AGAIN. WHEN THE HAPPENED THE SECOND TIME I GOT HOME TURNED THE CAR OFF AND THE WIPERS CAME ON. NOT SURE IF …
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WHEN DRIVING DOWN THE HIGHWAY FOR THE 3RD TIME THE TRACTION CONTROL LIGHT CAME ON AND THE CAR JUST STARTED SLOWING DOWN. WHEN I TURN THE CAR OFF AND BACK ON IT GOES OFF, SO FAR IT HAS NOT COME BACK ON OR HAPPENED HAPPENED AGAIN. WHEN THE HAPPENED THE SECOND TIME I GOT HOME TURNED THE CAR OFF AND THE WIPERS CAME ON. NOT SURE IF THAT IS RELATED BUT IT IS UNUSUAL.
NHTSA ODI #11229450
140,000 miles · Dec 5, 2018
Electrical System
TAIL LIGHT SOCKETS ARE BURNT.
NHTSA ODI #11156055
120,000 miles · Nov 18, 2018
Electrical System
WE HAVE HAD 2 FORD EDGES IN 3 YEARS BOTH HAVING THE SAME ELECTRICAL PROBLEMS. OUR FIRST EDGE WAS A 2008, WE HAD IT LESS THAN A YEAR WHEN EVERYTHING WENT WRONG. WHEN IT WOULD RAIN ALL THE DASHBOARD LIGHTS WOULD STOP WORKING, THE SPEEDOMETER WOULDN'T WORK, WHEN DRIVING ON THE HIGHWAY GOING 80MPH IT WOULD JUST SUDDENLY QUIT WITHOUT…
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WE HAVE HAD 2 FORD EDGES IN 3 YEARS BOTH HAVING THE SAME ELECTRICAL PROBLEMS. OUR FIRST EDGE WAS A 2008, WE HAD IT LESS THAN A YEAR WHEN EVERYTHING WENT WRONG. WHEN IT WOULD RAIN ALL THE DASHBOARD LIGHTS WOULD STOP WORKING, THE SPEEDOMETER WOULDN'T WORK, WHEN DRIVING ON THE HIGHWAY GOING 80MPH IT WOULD JUST SUDDENLY QUIT WITHOUT WARNING, IT STARTED HESITATING, DRIVING ROUGH & LOSS ACCELERATION. WHEN WE TOOK IT IN TO GET IT REPAIRED WE WERE TOLD IT WAS IN THE ELECTRICAL/COMPUTER SYSTEM AND WOULD COST AT LEAST $2,000.00 TO FIX AND THEY SAID EVEN ONCE THAT WAS FIXED THEY COULDN'T GUARANTEE THERE WOULDN'T BE MORE WRONG WITH IT SO WE'D BE BETTER OFF TO GET RID OF IT. THEN WE BOUGHT OUR 2007 EDGE THAT WE'VE HAD JUST 2 YEARS AND THE #5 COIL HAD MELTED NEEDED REPLACE BUT AFTER REPLACED IT STILL WAS RUNNING ROUGH, HESITATING NOT ANY BETTER. WE WERE TOLD WE HAD TO TAKE IT TO A FORD DEALER. WE WERE THEN TOLD IT WAS IN THE ELECTRICAL SYSTEM & WOULD COST AT LEAST $2,000.00 IF WE GOT LUCKY AND THE PROBLEM WOULD BE ACTUALLY FIXED. WE DON'T HAVE ANYWHERE NEAR THE MONEY TO GET IT FIXED, WE SPENT ALL OUR MONEY BUYING OUR SECOND EDGE AFTER OUR FIRST ONE WENT TO HELL. THERE REALLY, REALLY NEEDS TO BE A RECALL! SOMETHING IS REALLY SCREWED UP WHEN YOU BUY 2 FORD EDGES WITHIN 3 YEARS AND THEY BOTH HAVE THE SAME THING WRONG WITH THEM! IT'S RIDICULOUS AND SOMETHING NEEDS TO BE DONE NOW!!
NHTSA ODI #11152310
100,000 miles · Nov 3, 2018
Electrical SystemUnknown Or OtherWheels
THE VEHICLE WAS ALWAYS RUNNING KIND OF ROUGH AND SHIFTING KIND OF HARD REVERSE WOULD NOT WITH BANG AND IN GEARS ON THE FREEWAY BUT THEN THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT AND HAD IT PUT ON AN ODB READER IT SAID P0353 IGNITION COIL C SO I HAD THAT REPLACED ALONG WITH THE SPARK PLUGS ALL SIX OF THEM AND IT DID NOT CLEAR …
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THE VEHICLE WAS ALWAYS RUNNING KIND OF ROUGH AND SHIFTING KIND OF HARD REVERSE WOULD NOT WITH BANG AND IN GEARS ON THE FREEWAY BUT THEN THE CHECK ENGINE LIGHT CAME ON AND I TOOK IT AND HAD IT PUT ON AN ODB READER IT SAID P0353 IGNITION COIL C SO I HAD THAT REPLACED ALONG WITH THE SPARK PLUGS ALL SIX OF THEM AND IT DID NOT CLEAR THE CODE DRIVING DOWN THE STREET ALL OF A SUDDEN THE BATTERY LIGHT CAME ON AND THE CAR JUST DIED I HAD IT BROUGHT TO REPAIR SHOP THEY PUT IT ON THE SCANNER IT READ IGNITION COIL A B C D E F. SO I GOT AN IGNITION COIL PACK WHICH CONSISTED OF 6 IGNITION COILS AND 6 MORE SPARK PLUGS BRAND NEW AND HAD THOSE INSTALLED AND NOW THE CAR WON'T START AND I CHECKED THE FUSES SEVERAL RELAYS ARE BLOWN AND IT KEEPS POPPING FUSES AND THERE'S A DRAW ON THE BATTERY WHICH I HAD TO REMOVE THE BATTERY AND BUY A NEW ONE BECAUSE MY REVERSE LIGHTS JUST JUST THE REVERSE LIGHTS WERE ON WHEN MY CAR WASN'T EVEN ON OR HE WAS NOT IN THE IGNITION AND IT WAS NOT IN ANY POWER FOR ANY LIGHT SOURCE POSITION
NHTSA ODI #11145130
165,000 miles · Sep 25, 2018
Electrical SystemElectronic Stability Control (esc)Injury
I BOUGHT A 2007 FORD EDGE IN JULY OF 2018. LESS THEN 2 MONTHS LATER MY PCM HAS GONE BAD BURNING UP ALL 6 COIL PACKS IN MY EDGE. I HAVE CONTACTED FORD AND THERE IS A TECHNICAL SERVICE BULLENTIN ON THE PCM AND COIL PACKS, BUT WAS TOLD NOT ENOUGH PEOPLE HAVE REPORTED THE ISSUE TO PUT OUT A RECALL. I CAN NOT AFFORD OVER $2000.00 TO …
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I BOUGHT A 2007 FORD EDGE IN JULY OF 2018. LESS THEN 2 MONTHS LATER MY PCM HAS GONE BAD BURNING UP ALL 6 COIL PACKS IN MY EDGE. I HAVE CONTACTED FORD AND THERE IS A TECHNICAL SERVICE BULLENTIN ON THE PCM AND COIL PACKS, BUT WAS TOLD NOT ENOUGH PEOPLE HAVE REPORTED THE ISSUE TO PUT OUT A RECALL. I CAN NOT AFFORD OVER $2000.00 TO HAVE THIS FIXED. FORD IS AWARE THAT IT IS A DEFECTIVE PART AND I DONT UNDERSTAND WHY THERE IS NOT A RECALL ON IT. I WAS IN THE MIDDLE OF 6 LANES OF TRAFFIC DURING RUSH HOUR AND THE SUV JUST LOST POWER. I COULD HAVE BEEN KILLED. I HAD NO WARNING OR ANYTHING THE SUV JUST SLOWLY STARTED LOSING POWER AND CHECK ENGINE LIGHT DIDNT EVEN CUT ON UNTIL AFTER I TURNED EDGE OFF AND RESTARTED. THIS IS AN ISSUE IN NEED OF A RECALL ASAP! I HAVE DONE ALOT OF RESEARCH AND HAVE FOUND THAT THE FAULTY PCM BURNS UP THE COIL PACKS AND EVERYONE WHO IS JUST REPLACING COILS IS GOING TO HAVE THE SAME ISSUE AGAIN SINCE IT IS THE FAULTY PCM BURNING THE COILS AND UNTIL THE PCM ($835) IS REPLACED THEY WILL CONTINUE TO KEEP REPLACING THE COILS ($80 X 6 =$480.00) NONE OF THESE PRICES INCLUDE LABOR! ALSO DOESNT INCLUDE THE COST TO REPROGRAM THE NEW PCM TO MY KEYS SINCE IF YOU DONT FLASH THE NEW PCM THE EDGE WONT START DUE TO THE KEYS OUR PROGRAMMED SPECIFICALLY TO THE PCM INSTALLED TO THE EDGE. IF YOU HAVE ALREADY PAID TO HAVE THESE ISSUE FIXED PLEASE STILL CALL FORD WHEN AND IF THEY ISSUE A RECALL (WHICH THEY NEED TO!) YOU CAN SUBMIT YOUR RECEIPT AND BE REIMBURSED FOR COST TO HAVE IT FIXED! THE PCM PUSHES TO MUCH ELECTRICITY TO THE SPARK PLUGS IN TURN BURNING THE COILS AND COULD POSSIBLY CAUSE THE SUV TO CATCH FIRE!!!!! I HAVE NOT BEEN ABLE TO DRIVE MY EDGE IN 3 WEEKS AND STILL OWE MONEY ON IT!
NHTSA ODI #11131588
130,000 miles · Sep 3, 2018
Electrical SystemPower Train
WE HAVE A 2007 FORD EDGE MY WIFE WAS DRIVING ON THE FREEWAY, SHE WAS APPROACHING HER EXIT WHEN THE VEHICLE SHUT OFF COMPLETELY. THANK GOD SHE COULD PULL OVER AND AFTER SEVERAL ATTEMPTS TO START THE CAR AGAIN, SHE SUCCEEDED. THIS HAPPENED ABOUT 6 MONTHS AGO. ABOUT 3 OR 4 MONTHS LATER, SHE WAS PULLING INTO A PARKING LOT OF A STOR…
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WE HAVE A 2007 FORD EDGE MY WIFE WAS DRIVING ON THE FREEWAY, SHE WAS APPROACHING HER EXIT WHEN THE VEHICLE SHUT OFF COMPLETELY. THANK GOD SHE COULD PULL OVER AND AFTER SEVERAL ATTEMPTS TO START THE CAR AGAIN, SHE SUCCEEDED. THIS HAPPENED ABOUT 6 MONTHS AGO. ABOUT 3 OR 4 MONTHS LATER, SHE WAS PULLING INTO A PARKING LOT OF A STORE WHEN THE VEHICLE SHUT OFF AGAIN WITHOUT A WARNING. SHE GOT STUCK IN THE MIDDLE OF THE LANE BLOCKING ALL TRAFFIC. A FEW MINUTES LATER IT STARTED AGAIN SEEMINGLY WITHOUT ANY PROBLEM. UNTIL TWO WEEKS AGO, SHE WAS DRIVING DOWN THE STREET AND THE CAR SHUT OFF FOR THE THIRD TIME. AND FOR THE LAST WEEK, THE CAR HAS PROBLEMS STARTING. IT CRANKS FOR A FEW SECONDS LIKE IT HAS NO FUEL THEN STARTS. TODAY'S DATE 9/3/2018
NHTSA ODI #11124164
162,000 miles · Jul 2, 2018
Electrical System
WHILE MERGING ONTO THE INTERSTATE AT APPROXIMATELY 45 MPH CAR STARTED SHAKING AND LOSING ACCELERATION. LIMPED ALONG TO NEXT EXIT IN FEAR OF BEING FLATTENED BY INTERSTATE TRAFFIC. WAS FOUND TO HAVE A MELTED #5 COIL. REPLACED COIL AND STILL SHUDDERING AND SHAKING. #5 MELTED AGAIN, PCM PROBLEMS. SEEMS TO HAVE HAPPENED TO MANY OTHE…
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WHILE MERGING ONTO THE INTERSTATE AT APPROXIMATELY 45 MPH CAR STARTED SHAKING AND LOSING ACCELERATION. LIMPED ALONG TO NEXT EXIT IN FEAR OF BEING FLATTENED BY INTERSTATE TRAFFIC. WAS FOUND TO HAVE A MELTED #5 COIL. REPLACED COIL AND STILL SHUDDERING AND SHAKING. #5 MELTED AGAIN, PCM PROBLEMS. SEEMS TO HAVE HAPPENED TO MANY OTHERS. VERY DANGEROUS. HAPPENED WITH NO WARNING AT 162000 MILES. NEEDS A RECALL
NHTSA ODI #11105089
71,300 miles · Apr 25, 2018
Electrical System
2007 FORD EDGE ISSUES WITH ENGINE MISFIRING. I TOOK IT TO AN INDEPENDENT MECHANIC AND I WAS TOLD AT LEAST ONE COIL PACK BURNT OUT ALONG WITH THE PCM (POWER CONTROL MODULE) WHEN THE MISFIRING OCCURRED IT CAUSED MASSIVE SHAKING TO THE VEHICLE WHICH WAS A HUGE DISTRACTION. THIS IS A SIGNIFICANT SAFETY HAZARD, IN 2016, THERE WERE…
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2007 FORD EDGE ISSUES WITH ENGINE MISFIRING. I TOOK IT TO AN INDEPENDENT MECHANIC AND I WAS TOLD AT LEAST ONE COIL PACK BURNT OUT ALONG WITH THE PCM (POWER CONTROL MODULE) WHEN THE MISFIRING OCCURRED IT CAUSED MASSIVE SHAKING TO THE VEHICLE WHICH WAS A HUGE DISTRACTION. THIS IS A SIGNIFICANT SAFETY HAZARD, IN 2016, THERE WERE OVER 3,000 VEHICULAR FATALITIES RELATED TO DISTRACTIONS WHILE DRIVING. INDEPENDENT MECHANIC RECOMMENDED TAKING THE VEHICLE TO FORD DEALER FOR PCM REPLACEMENT AND RE-PROGRAMING. DEALER SAID VEHICLE WAS NO LONGER UNDER WARRANTY. VEHICLE HAS JUST OVER 71,000 MILES.
NHTSA ODI #11090184
Official recalls
5Mar 10, 2021
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
Feb 16, 2021
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Additional source detail variants (3)
Air Bags:frontal:passenger Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal:driver Side:inflator Module
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Air Bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Consequence: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
Jan 10, 2017
Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Interim letters informing owners of the recall and that parts are not yet available began mailing March 1, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
May 31, 2016
Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
Oct 29, 2014
Ford Motor Company (Ford) is recalling certain model year 2007-2008 Lincoln MKX, and Ford Edge vehicles, manufactured June 15, 2006, to September 22, 2008, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Due to corrosion from salt water exposure such as from road salt use, the affected vehicles may leak fuel from the fuel tank seam weld under the tank mounting reinforcement brackets.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Interim notices were mailed to owners on December 12, 2014. The recall began on October 6, 2015. Dealers will inspect the vehicles and either clean and treat the fuel tank with a corrosion preventative or replace the tank, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S22.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE09031 · Front Suspension Lower Ball Joint
Opened Jul 13, 2009 · Closed Nov 19, 2009
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JULY 13, 2009, THE OFFICE OF DEFECTS INVESTIGATIONS (ODI) OPENED PRELIMINARY EVALUATION PE09-031 TO INVESTIGATE ALLEGATIONS OF FRONT LOWER BALL JOINT SEPARATION IN MODEL YEAR (MY) 2007 AND 2008 FORD EDGE AND LINCOLN MKX VEHICLES.THE INVESTIGATION WAS BASED ON THREE OWNER COMPLAINTS ALLEGING THAT THE FRONT LOWER BALL JOINT SEPARATED AND CAUSED THE FRONT SUSPENSION TO COLLAPSE WHILE DRIVING.ODI ALSO IDENTIFIED INFORMATION RELATED TO THE ALLEGED DEFECT IN EARLY WARNING DATA SUBMITTED BY FORD.PRELIMINARY ANALYSIS INDICATED THAT THE FAILURES WERE RELATED TO THE PINCH BOLT USED TO SECURE THE FRONT LOWER BALL JOINT STUD TO THE STEERING KNUCKLE.ONE COMPLAINT ALLEGED THAT A CRASH OCCURRED WHICH RESULTED IN A MINOR INJURY.HOWEVER, NO ADDITIONAL INFORMATION COULD BE OBTAINED TO SUPPORT THIS CLAIM.INFORMATION PROVIDED BY FORD IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER FOR PE09-031 INDICATE THAT IN EARLY MY 2007 PRODUCTION THERE WERE SOME ISSUES WITH THE FRONT LOWER CONTROL ARM BALL JOINT ASSEMBLY PROCESS.THE PINCH BOLTS USED WERE HAND STARTED AND HAD THE POTENTIAL TO CROSS THREAD AND NOT ACHIEVE PROPER CLAMP LOAD, POTENTIALLY RESULTING IN A LOOSE JOINT.IN NOVEMBER 2007, CHANGES WERE IMPLEMENTED TO CHASE AND CLEAN THE FIRST SIX THREADS OF THE BOLT TO PROVIDE EASIER HAND STARTING OF THE NUT AND ENSURE GOOD THREAD ENGAGEMENT BEFORE TIGHTENING. FORD ALSO IDENTIFIED ONGOING CONCERNS WITH THE POWER TRANSMISSION UNIT (PTU) SEALS AND FRONT SUSPENSION HYDRO-BUSHINGS ON THE SUBJECT VEHICLES, WHICH BOTH REQUIRE DISASSEMBLY OF THE FRONT LOWER BALL JOINT TO REPAIR.IF THE BALL JOINT IS NOT PROPERLY REASSEMBLED FOLLOWING SUCH SERVICE, THE JOINT MAY SEPARATE IN LATER SERVICE.FORD HAS PROVIDED ADDITIONAL INSTRUCTIONS AND NEW PINCH BOLTS TO THE PTU REPAIR KIT TO IMPROVE THE JOINT REASSEMBLY PROCESS. ODI'S ANALYSIS OF FAILURE DATA IDENTIFIED 31 INCIDENTS OF JOINT SEPARATION (WITH 12 SPECIFICALLY STATING THAT THEY OCCURRED WHILE DRIVING).REPAIR RECORDS FOR THESE 31 VEHICLES SHOWS THAT 28 INVOLVE SEPARATION OF THE JOINT ON THE PASSENGER (RIGHT) SIDE, WHICH IS THE SIDE THAT MUST BE DISASSEMBLED FOR PTU SERVICE.TWENTY-THREE OF THESE WERE FOUND TO HAVE BEEN PREVIOUSLY DISASSEMBLED FOR CONTROL ARM BUSHING SERVICE, PTU SERVICE OR OTHER TRANSMISSION REPAIR. THE EIGHT CLAIMS THAT DID NOT INVOLVE PRIOR SERVICE REPAIRS REQUIRING JOINT DISASSEMBLY ALL OCCURRED VERY EARLY IN VEHICLE LIFE, INDICATING THAT IT IS UNLIKELY THAT ANY JOINTS MANUFACTURED WITH LOOSE PINCH BOLTS ARE STILL IN SERVICE.ALL OF THESE JOINTS FAILED WITHIN 6 MONTHS IN SERVICE AND 10,000 MILES (THE MAXIMUM FAILURE MILEAGE IS 8,097 MILES).THERE HAVEN'T BEEN ANY SUCH FAILURES (I.E., NOT INVOLVING PRIOR SERVICE/DISASSEMBLY) SINCE DECEMBER 2008.THE RATE FOR INCIDENTS THAT DID NOT OCCUR FOLLOWING SERVICE AND, THUS, MAY BE RELATED TO THE MANUFACTURING PROCESS ISSUES IDENTIFIED BY FORD IS VERY LOW (2.5 PER 100,000 VEHICLES) AND THESE INCIDENTS OCCURRED VERY EARLY IN THE LIFE OF THE VEHICLES AND ARE NOT SHOWING A CONTINUING FAILURE TREND.ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST. THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
PE08060 · Tire Valve Cracking
Opened Oct 14, 2008 · Closed Apr 9, 2009
Status: closed (inferred from source dates) · Tires:valve
ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CHINA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO
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