2020 Ford Ecosport

The contact owns a 2020 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated and suddenly the vehicle lost motive power. The contact merged to the side of the road. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact received the notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 8,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Low oil pressure sensor came on., Took car to get oil changed thinking that would be a quick fix. The car continue to drive rough making a loud knocking sound. Checking engine light, oil light and tool bar light were now on. Took it back to mechanic they said I had 2 camshaft sensors that need replaced. Got the sensors replaced , car did not seem any better. Took it back to mechanic and as I was driving the car lost total power and brakes failed. Mechanic put it on machine and then said the engine and turbo was blown.

The contact owns a 2020 Ford EcoSport. The contact stated while driving at approximately 50 MPH, the vehicle independently steered into the opposite lane of oncoming traffic. The contact stated that extra effort was needed to steer the vehicle back into the lane. The contact stated that the vehicle again steered independently into the opposite lane. The contact was able to regain control and pulled the vehicle over. The contact turned off and restarted the vehicle and was able to continue driving to her destination. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 57,000.

I received this safety recall letter in Feb 2024. Have called Rivertown Ford In Columbus ga and they said they don't have the parts nor the approval to do the safety recall. Saturday while in Atlanta my car got a low oil pressure light I pulled over and called Ford they said they don't have approval to fix this recall but I can pay to have it fixed. since my vehicle is broke down. i had to pay 680.00 to get it towed back to my house. The letter said that in the 2nd quarter of the year..which starts April1.supposed to be when they should have parts..so right now my car is not working and I don't have extra money to fix this problem. I will be contacting the BBB about Rivertown Ford in Columbus ga not honoring this recall in a timely manner..my name is [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer confirmed parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 88,000. VIN tool confirms parts not available.

Powertrain failure, low oil pressure light came on, occurred while driving 70 mph on freeway with moderate traffic my car suddenly decelerated to 35-40 mph with a semi truck behind me almost slamming into me and I couldn’t get the car to accelerate to get the the side of road to safety. Loud engine noise now when car is on, not able to accelerate past 30-40 mph. I feel it is not drivable. All dealerships I call tell me these parts have not been made available yet through the recalls received recall letter 3/29/24 from ford notifying that we would hear when we could schedule service to address this recall. This was first I was notified of this issue and my car had this incident on 4/16/24. Ford dealerships refuse to give me a loaner or fix my car until ford provides the parts . They state they all have 4-5 forced ecosports already waiting to be serviced with same issue

I was driving on [XXX] in Houston, Texas. Low Oil Pressure warning came on dashboard. The vehicle lost power. I was able to limp off of the freeway. Thankfully the car didn’t die until I was off of the road. I have had the vehicle towed to the Ford dealer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that while driving at approximately 30 MPH the oil pressure warning light illuminated and the vehicle began to decelerate. The vehicle was taken to an independent mechanic where the oil was changed although the contact was informed it was not needed. The vehicle was taken to a different independent mechanic where it was diagnosed with a damaged wet belt and the contact was informed that a new engine was needed. The vehicle was towed to a different independent mechanic where the engine was replaced. The independent mechanic informed the contact that after the repair, the vehicle was jerking while accelerating. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000. VIN tool confirms parts not available.

on 3/30/2024 I received a message on my dashboard that "oil pressure failure" was detected. Soon after I lost power from 30mgh to 10mph. When I parked, my engine was sounding like it was knocking and then metal against metal sound. I had my car towed to the Ford dealership that I bought it from and have had it maintained there as well. I was told that the oil pump failed causing catastrophic injury to my engine requiring a new engine. My extended warranty says that there is an advanced recall on the part that failed on my 2020 Ford Ecosport, with 65,000 miles, so they will not pay for my engine to be replaced. Ford Motor has not agreed that it is there fault my engine suffered due to the failed oil pump. So, I have no car, no loaner and no fix other than paying out of pocket nearly 10,000 to replace my engine that Ford Motor may or may not reimburse for.