2020 Ford Ecosport

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at an undisclosed speed, the vehicle jerked. Most recently, the check engine warning light illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected or diagnosed. The contact was informed that the part to do the recall repair was not yet available. The contact was informed that parts would possibly be available within one year and that there was a long waiting list. The vehicle was not repaired. The contact stated that the failure was worsening. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the vehicle was taken to the dealer for the recall repair. The contact stated that a month later, the dealer informed the contact that the recall repair had been performed and the vehicle was ready for pick up. The contact stated that the vehicle was picked up and driven to the residence; however, the vehicle later failed to start. A mobile technician from the dealer arrived at the residence and continuously pushed the START button until the vehicle started. The vehicle was taken back to the dealer, where the spark plugs were replaced; however, the failure recurred upon retrieving the vehicle. The vehicle was taken back to the dealer, where the battery was replaced; however, the failure persisted. The dealer determined that the failure was occurring due to a coolant leak. The vehicle was being repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 82,800.

The contact owns a 2020 Ford EcoSport. The contact received a recall notification letter for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact called the local dealer, who confirmed that parts were not available and were on back order. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2020 Ford EcoSport. The contact stated while driving approximately 30 MPH, there was an abnormal loud ticking sound coming from the front of the vehicle. The contact stated that the wrench symbol was displayed. The contact drove the vehicle back to the residence and then had the vehicle towed to a dealer. The contact called the dealer and was informed that the vehicle had not yet been diagnosed, and the dealer was unable to advise when the vehicle would be repaired. The contact was aware that the VIN was included in NHTSA Campaign Number: 23V905000(Engine and Engine Cooling) and related the failure to the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. The check engine oil warning light was illuminated. An unknown message related to the engine oil pump was displayed. In addition, the contact stated that while at a stop light that then turned green, while depressing the accelerator pedal, the vehicle failed to accelerate as intended. The vehicle was taken to a local service center; however, no cause for the failure was found. The vehicle was towed to a local dealer, waiting for parts to become available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine cooling); however, the part to do the recall repair was not yet available. The check engine warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,272.