2020 Ford Ecosport

The contact's mother owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while her mother was driving 70 MPH, the vehicle started jolting. Additionally, the brake pedal was depressed, but the vehicle failed to respond and stalled. The check engine warning light, the low oil pressure warning light, and several other unknown warning lights were illuminated. The driver was unable to pull to the side of the road. The highway patrol assisted the contact's mother until the vehicle was towed to the dealer. The dealer diagnosed that the oil pump drive belt tensioner arm was fractured and there were metal shavings in the oil. Additionally, the dealer diagnosed that the loss of oil pump pressure had caused engine failure. The dealer determined that the engine and the turbo needed to be replaced. The vehicle was temporarily repaired. Additionally, the contact stated that the check engine warning light was illuminated several times three days after the repair. The vehicle was taken to the dealer, where it was determined that the transmission fluid was low. The dealer replaced the transmission fluid several times; however, the failure persisted. The dealer diagnosed that the transmission front gear box had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was 64,150. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while her daughter was driving 35 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact's daughter was able to pull to the side of the road. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was then towed to the dealer where the same assessment was made. The contact later received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 35 MPH, the "Low Oil Pressure" warning light illuminated. The contact drove the vehicle back to the residence and parked the vehicle. The contact had not taken the vehicle to a dealer or independent mechanic to be diagnosed or repaired. The failure mileage was approximately 66,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds, the vehicle failed to accelerate while depressing the accelerator pedal with the transmission warning light illuminated. The vehicle was jerked forward while depressing the accelerator pedal. The local dealer was made aware of the issue and a diagnostic test was performed. The contact was informed that the turbocharger needed to be replaced before the recall repair could be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 71,000. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact stated that while operating the vehicle, there was an abnormally loud sound coming from the engine compartment. The contact stated that the vehicle failed to properly accelerate before the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the engine oil pump tensioner had failed, and the engine needed to be replaced. The engine was replaced; however, the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 78,000.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available.