2020 Ford Ecosport

Purchased the used car in June 2023 with 63k miles. Driving home to TX Nov 2023, low oil pressure outside Houston. Towed car to local Ford dealer. Was told the turbo failed damaging the engine. Bothe turbo & engine must be replaced est $6-7K to repair but over a month back order on engine. Had to rent a truck & tow my car back home to El Paso. Vehicle still not fixed due to cost and backlog on parts. After much research this is a known issue with Ford ecoboost models that they refuse to take responsibility for on the badly designed engine.

I purchased this vehicle in 2020 and for the first 55,000 miles the car was great and after that it became a nightmar. I was driving one day and and lost power and the car would not accelerate properly I took the car to my dealership and after them having it they said the turbo charger had malfunctioned. The dealer fixed it after paying a $100 deductible. A month or so goes by and the car lost power and the engine was knocking. I called the dealer once again and they came and picked it up. A few days went by and the dealer called and said that the oil pump had failed causing the engine to blow. They said they were going to replace the engine and after several days they called and said my car was finished. I went and picked it up. Since then the car has been back in the shop twice because the wrench light kept coming on and having the same powertrain issues. The second time was just in the past few days to be exact Dec,02,2023 the same problem the wrench light hesitation and no acceleration when hitting the gas pedal the dealership once again told me to bring it in. Today Dec,05 I was told to come In about my car and they informed me the battery and the brake linings were the cause of the wrench light. Doing my own research the wrench light is a sign of powertrain issues. The dealership tells me what they want to tell me because I feel like they are tired of dealing with this issue and it's very disheartening to me because this is my only mode of transportation.

The car began to have problems going up the slightest incline with the wrench light coming on but going off when stopped. Then the oil pressure light came on. When it was in the dealership I was told I needed a new engine because the oil pump had gone out which they said had been causing the deceleration when going uphill at all. They said they were metal shavings in the engine. The car was in the shop for over 2 months. I did trade the car off while they were waiting on a engine. I had the extended warranty which covered this expense. This was a very difficult and dangerous situation.

While driving it begins decreasing speed to 40 mph and then loses an acceleration and I drifted to the side of the highway. The low oil pressure message appeared on the dash. I was driving through a very desolate area on 31 in Indiana busy with semis and holiday traffic. The car only has 67,000 miles and the mechanic said it had a bad cylinder and the engine would need to be replaced at $5,700.

I was driving down the highway and a warning light came on “low oil pressure” and I lost complete power and had to pull over along side the road and have my car towed. Once it got to the mechanic shop he said my timing belt shredded and is in my oil and the belt tensioner came off and now my motor/turbo is ruined. He’s been in contact with all of the local ford dealers and we were told this is a common problem with my cars year but I was not aware of this. I am due to have my first child any day now and I can not afford $3000(+) and some of the parts are on backorder per the ford dealership and I have no transportation. I’ve included a few photos that the mechanic sent to me for this report. I can get more if needed.

As I was driving on a busy highway my eco sport started reducing speed then it cut out in the center of 696 causing a great safety concern. The tow truck driver was called and forced to have to stop traffic in order to get me to safety for my car to be towed . After contacting Ford they said it was nothing they could do for me far as covering any expenses due to my warranty being up .

The contact owns a 2020 Ford EcoSport. The contact stated that upon cleaning the vehicle, he noticed water on the floorboard under the front passenger's seat. The contact cleaned up the water; however, the failure recurred on another occasion. The contact stated that there was a significant amount of water under the front passenger's seat. The vehicle was taken to the local dealer, where it was inspected. The local dealer determined that the failure occurred because the sunroof drain was clogged. The sunroof drain was cleaned; however, the failure persisted. The contact stated that the water accumulation had generated rust and unknown electrical failures. The vehicle was later taken to a second dealer Al Packer Ford West Palm Beach (1530 N Military Trl, West Palm Beach, FL 33409), to a third dealer Wayne Akers Ford (2000 10th Ave N, Lake Worth Beach, FL 33461), and to several unknown dealers who determined that the water could be leaking from the A/C evaporator and condenser. The vehicle was not repaired. Additionally, the contact stated while driving 20 MPH, the engine seized inadvertently. Several unknown warning lights were illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and determined that the engine had seized and needed to be replaced. The engine was replaced. Additionally, the contact stated that the front driver's side and front passenger's side doors check arm had cracked. The local dealer replaced the parts; however, the failure recurred. Additionally, the contact stated that the four doors check arms had cracked. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 25,000.

I bought a 2020 Ford EcoSport with the 1.0 L engine on Nov. 7, 2020 in Houston, Tx. The car has 67,703 miles. Last night (Nov. 13, 2023 my low oil pressure light came on and then a big clank sound. I got vehicle transported home and researched and seen the Faulty Oil Pump and Belts set up that could’ve severely harm my family, or others if the engine would have seized up while driving. I took my vehicle into a Ford in Simi Valley, Ca sometime between summer/fall 2022 because I had a lower power indication on the vehicle at around 50 something thousand miles to see what was wrong. The service agent told that they fixed the power sensor due the elevation difference from Texas to California and I live in the valley. And it was covered under warranty, but they failed to inform me of this sensor was the beginning warning of faulty belt system, that the oil pump belt was rubber and it runs through the oil constantly and you should thinking about changing that now or next time. Nothing was mentioned, my Ford app would send me monthly updates and it would say Drive- Train is Ok, only lower tire pressure. I have called around to multiple Fords and mechanics and they said the same think oil pump issue, and Ford told me because I’m 7,000 miles over my warranty I am no longer cover and I am responsible for the services, and I am a single mom of 4 in Ca alone, that was my means of transportation, I can’t afford that cost. Especially when I was not made aware of this serious default. That is completely unacceptable as this is a 3 year vehicle that was well maintained, and the Ford Company and their Service staff are well aware of this issue which could’ve severely harm or even killed my family or others on the road if the engine seized up while on the highway, so they say nothing close to my warranty expired and then they are no longer responsible. Extremely irresponsible, and unacceptable from a reputable vehicle manufacturing company.