2019 Ford Ecosport

ODI 11676608 Since initial contact to your office the transmission issue has worsened An extended warranty was purchased. After 30 days the car was taken to the repair location suggested by the warranty company. No warning lights were on, but the car was running very rough. It was not getting enough power to get thru intersections and very sluggish to keep the speed with traffic. The tool light had come on a couple of times, but would reset when I shut down the car and restarted it. The warranty provider was aware that the light was not on and I was taking it to the be serviced as a precaution. I was not comfortable driving an unreliable auto. The repair shop determined that I again need a transmission. The warranty company states it will not pay for the repair, Ford says they won't assist since I was now dealing with a repair shop rather than a dealership and I am stuck with this pile of metal. March 29, 2023 my car had 56,000 miles and the dealership did an (over haul), the car now has 96,000 miles. Way too soon for any car to be put down! I have spoken to several mechanics about this issue and the conclusion verbalized to me has been, the transmissions on these cars are crap and get rid of the carl

I contacted the local Ford dealer, Confidence of Norman in Oklahoma, twice regarding correspondence from Ford about the ongoing recall. I had made appointments on both occasions. During my first visit, the dealership representative stated that they would only address the issue if my vehicle had an actual malfunction and would take no action in the meantime. Last week, I scheduled a follow-up appointment after receiving another letter from Ford. This appointment took place today; however, I was again refused service. The dealership claimed that, despite my scheduled appointment, they lacked the necessary tools to perform the repairs. They did not offer an alternative appointment or provide an estimated timeline for when the issue might be fixed. Ultimately, their response indicated that my visit was unproductive. Besides this complaint, I don’t know what else I can do to fix this problem.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), and the recall repair was performed one month prior. The contact stated that after picking up the vehicle and driving to the residence, the contact was unable to restart the vehicle. The contact called the dealer, and the vehicle was towed back to the dealer. The contact stated that the dealer had not yet diagnosed the vehicle. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 69,000.

See attached document for complaint. Unfortunately, I purchased the referenced car from Tasca Ford in Yonkers. The problems about the engine losing oil pressure, lights flashing, and the engine going dead are well known. The car's engine is dead and the car has been sitting in my garage for more than one year. I was told by Ford back in 2024 that the problem would be fixed. Then I was told in about June, 2024 that "engine parts" were needed to fix the problem and that the parts should be received within two months. Now, 15-months have gone by and I never heard another word from Ford. My car is still in the garage. When will Tasca Ford fix the problem? This entity is not only a dealer of Ford automobiles, it is also a huge repair shop.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at undisclosed speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that on a separate occasion, the vehicle stalled. An unknown warning light was illuminated. The vehicle was taken to the dealer. However, the part to do the recall repair was not available. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was made aware of the issue and filed a complaint. The failure mileage was approximately 19,800.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that the vehicle failed to start. No warning lights were illuminated. A mobile mechanic stopped by the residence, removed the battery, and took the battery to a specialty shop to be tested. The mobile mechanic returned to the residence and tested the vehicle, and diagnosed that the alternator had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 31,500.

My vehicle falls under a recall due to the oil tensioner belt. I experienced a problem where the engine wasn’t allowing me to accelerate over certain speeds. The car has been experiencing the same issue even after multiple attempts to fix the car. I had the engine replaced once & four days later the engine blew while I was traveling down a hill. I had no control over the vehicle and as it continued to glide down the hill, I anxiously turned on my hazards afraid of what I was about to face. The dealership determined that the engine had blown again & that they would rectify the situation yet again. I received notice that after yet another replacement engine, the car was test driven and is chattering. My car has been in the shop for over two months and after multiple attempts of trying to fix the recall, I would feel rather unsafe to drive the vehicle again.

The contact owns a 2019 Ford EcoSport. The contact stated that while driving on the freeway, the oil and engine lights illuminated. The engine oil pump alert began to produce an abnormal beeping sound. The contact was able to pull over and park safely. The vehicle was towed to the residence. The vehicle was then towed to the local dealer the following day. The vehicle was diagnosed, and the failure was linked to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 45,000.