2019 Ford Ecosport

recall Out of nowhere my car began to struggle to accelerate and ultimately in the middle of driving up a rather steep hill, my car cut off on me completely i almost collided with another car trying to get out of the middle of the road because the car was showing down significantly. the engine light and the oil light came on and a "low engine oil pressure" alert was coming on as well. this problem began three months before cutting off on me on the road and ford tried to tell me it was from not getting frequent oil changes and that was not correct my car was up to date. they quoted be me $10,000 for repairs and offered me $800 for my car based off of these problems when a trade in was suggested. i know they were trying to take advantage of me. i have no other vehicle i need this car to transport my child. when i check my service records on the app it conveniently states that the work done was unknown but i paid to have the problem diagnosed and for a rental which wasn't covered because i was only 300 miles over the warranty. i have spent countless dollars on rentals and ubers because my car is not drivable. i need my car fixed completely and reimbursement for money spent on rental cars and ubers for a problem ford had BEEN known about.

Low engine oil pressure light came on and engine clanking noises occurred while I was traveling on the interstate. I immediately pulled the vehicle over to a safe location. Vehicle was towed to local Ford Dealership Service Center. Was told by the service manager that Ford has been having issue with oil pump not sending oil to the engine and that I would likely need a new engine. Due to backlog of service requests, Ford has not inspected my vehicle to verify the specific issue.

My vehicle is about three years old and with no prior warnings that something may be wrong, I received a “Low Engine Oil Pressure” warning while driving down the highway that caused me to pull the vehicle over. Acceleration was affected and the car was not operating properly and so I received a tow to a shop. The shop called to inform me that it is in need of a total engine repair and would cost me about $8500 for a used engine since Ford does not currently have any new ones available. I spoke with Ford customer service as well as my dealership who both informed there were no current options for financial assistance from Ford at this time. I am now left with a vehicle that requires more money in repairs than I have to pay it off. Ford is well aware of this issue and I know I am one of many Ford owners who are now left with this problem. This is not the first issue I have had with this vehicle. Approximately a year ago my computer system that handles my back up camera and hands free technology also stopped working and is in need of an APIM replacement which is about $4000. This is also an issue well known to Ford users and impacts the safety of the drivers. All in all to make necessary repairs would cost almost as much as the MSRP for the vehicle itself and I still have half of that to continue to pay on.

I have tried multiple times to reach Ford Corporate since 6-6-22. They say they called me and there was not voicemail option so they closed my case. I keep opening case numbers with them. On Jun2 2nd, my car was parked, idling in the driveway on an incline. I opened the driver's side door and pushed the off button, the car then started to roll backwards. The door hit me and the car dragged me down the driveway into the street. The car then continued to roll into a neighbor's yard and hit the front of their house. It took out a support beam, the porch, the front brick wall and a window. I opened a claim with my insurance, called the cops. The police did not issue me a ticket since I was not driving the car when the incident happened. I had to go to the ER for multiple injuries where the front tire ran over my leg, a cut head and multiple burns from being dragged on pavement. The neighbors house- luckily no one was hurt, had to have the entire outer wall replaced, brick work, and porch. I am still healing from the accident, I have a major hematoma on my right leg that has caused severe tissue damage. I believe the car did not hold in park and rolled. The car will remain in the body shop for repairs until end of June.

I PURCHASED VEHICLE OCTOBER 2019 AND ASKED PREOWNED DEALERSHIP THE NEXT DAY I PURCHASED ABOUT THE ISSUE I HAVE: MY VEHICLE HAS DELAYED ACCELERATION AND JERKS ITS WAY THROUGH GEARS WHEN I AM MOVING AT STOP LIGHT OR BACKING UP FROM PARKING SPACE. ALSO STEERING GEAR SHAKES AND ASKED THEM IF IT WAS AN ALIGNMENT ISSUE BUT THEY SAID NOTHING WAS WRONG WITH IT.