2019 Ford Ecosport

In 2022 of July-August. No lights came on to warn me or anything and my engine went completely out. I took it in and it was the oil pressure that caused my engine to fail. I had to get a new engine, transmission, and a whole bunch of other new things done to my car. AFTER repairs covered by warranty I continue driving and right away I noticed my car making weird noises (like whirring and purring). I took it into ANOTHER ford dealership. This dealership told me that the OTHER dealership did the repairs all wrong and that my car was a mess under the hood…and BOTH dealerships argued who was going to pay for the repairs . To this day I still hear the whirring even though they claim it’s fixed . Surprise ford of Arizona was the dealership that did repairs, and the Milford Ford was the second dealer who claims the repairs were horrible and screws were loose etc right in front of me(I called ford during this conversation to have it recorded) I have a [XXX] son and I fear to drive my car everyday. I have asked ford to repurchase my vehicle TWICE and no remedy has been done. Now for 3 months of being aware of the recall nothing has been done . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My dad has the 2019 ford ecosport and I truly believe because of the bad part that is on recall, his car will not start anymore he is [XXX] and it's his only ride, it has been not working since February 2024 just wondering how long it was gonna get the part to get fixed INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

In June 2023, I had to replace the engine on the 2018 Ecosport at the cost of approximately $6000.00. The explanation on the bill was due to problems with the "oil pump" I received a letter from Form recalling the car for repairs Jan 1, 2024 for exactly the same problem that I haad to spend 6000.00 dollars to repair and they still have not repaired the issue on the recall notice. If the car's engine fails AGAIN...because they still have not fixed the issue who will be responsible for the second engine that would have to be replaced in the vehicle?

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the oil pressure warning light illuminated. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with a disconnected tensioner belt which caused engine failure. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.

My newly purchased 2019 Ford eco-sport with under 40000 miles started having engine malfunctions, and would not accelerate at all. I had it towed to joey Meyers and was told they needed to replace the engine. I had it replaced in October 2023, Which took two months, and now I am Having the same exact engine light come on and my car is slow to accelerate even after replacing the engine. 4 weeks ago I brought the vehicle back to Joe Meyers ford and was told that “ this is a new issue and the parts that need to be replaced are technically “outside” of the engine so not covered under warranty “ the repair invoice total that was quoted to me is $2400. I refused to pay this because I don’t understand how the engine is replaced and three months later I have the same issue but ford is saying it’s now a new engine problem. Since then, I checked online to see if there have been any recalls on the vehicle and was shocked to see Jan 04,2024 Manufacturer Recall Number 23S64 NHTSA Recall Number 23V905. Not once did anyone at ford tell me that there is a recall on my vehicle that is stating the exact issues I am experiencing. I am a single mother of 3 children and work full time therefore I am concerned about my childrens safety while driving this vehicle. The vehicle experiences sudden loss of power while driving at high speeds on the freeway.

On April 2nd, my cars dash said “low oil engine pressure” with a severe dinging noise. I got an oil change and they said to take it to a mechanic, my local mechanic said the oil pump belt drive was at a loss of pressure, resulting in damage to my engine and oil pump. On 4/2/24 My local mechanic refused to fix it due to the recall and said that it should be fixed at Fords expense. On 4/14/24 I got my car towed to the Ford Dealer with my AAA membership, by the next day 4/15 I talked with service and we did not agree to a diagnosis because I knew parts would be out regardless of the diagnosis due to the Letter I received. The dealership was insisting on a diagnosis but I could not afford it out of pocket and Ford agreed that regardless of what the diagnosis said, parts for the low oil engine pressure are not available and could not be expedited because my vehicle doesn’t run. They said my car could only sit for two weeks at the dealership since it is not actively seeking parts. They are looking for me to pay out-of-pocket until the program becomes available when the second part of the issue for recall is noticed. Ford issued a recall but said parts wouldn’t be available until approximately August/24 or possibly later. Ford has not offered me any solution to this matter and they are not taking accountability for putting a defective product on the road. I have seen over 136k Ford Ecosport models 2018-2022 have been reporting this issue. My car is unsafe to drive.