2019 Ford Ecosport

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 40-50 MPH, the suddenly decelerated to 9 MPH unintendedly and stalled in the middle of the road. The contact activated the hazard lights. The vehicle failed to restart and was pushed to the side of the road with assistance. The contact stated that the failure recurred several times while driving. The check engine warning light was illuminated. The message "engine coolant overheating" was displayed. The vehicle was towed to the dealer, where unknown engine parts were replaced several times; however, the failure persisted. The dealer informed the contact that they were waiting for an unknown part for the engine replacement. The vehicle was not repaired. The contact stated that vehicle rental assistance was provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 59,000. VIN tool confirms parts not available.

I realize there is an open recall of 23V905. As well, my vehicle did experience a loss of oil pressure which caused the engine to fail. My local Ford Dealership DID replace the engine. However, the recall is still open given the fact the oil pump is still part of the original recall. My frustration is that this recall has been opened since February 2024 and there is no time frame of the repair and closing of the recall and Ford Motor Company refuses to take a complaint on it and has not communicated to their dealerships as to the time frame.

My car is at risk it has a powertrain and a w d failure when I am driving in the middle of the street or the expressway it stops in the middle of the expressway and loses power loses everything where me and my family could be at risk for a very serious accident leading to death in the middle of the highway or in the middle of the road as I am driving the car loses power and stops in the middle of the road. The manufacturer should be responsible for this because this is obviously something that needs to be fixed where it could be causing my death or my family's death while on the road. My car stops more than six times from the moment that I leave my house even as I am on the road it will literally stop 5 to 6 times losing power in the middle of the street that could cause a potential situation or deathly this needs to be fixed as soon as possible. I should not be responsible for these damages because it is obviously a malfunction of the manufacturer.

Manufacturer Recall Number23S64 NHTSA Recall Number23V905 THE ENGINE OIL PUMP DRIVE BELT TENSIONER ARM FRACTURED, SEPARATED FROM THE TENSIONER BACKING PLATE, RESULTING IN A LOSS OF ENGINE OIL PRESSURE. THE FORD DEALERSHIP HAS CONFIRMED AND DOES NOT HAVE PARTS FOR REPAIR UNTIL 2025. FORD WILL NOT PROVIDE A RENTAL AND THIS VEHICLE IS NEEDED FOR WORK. FORD STATES THIS ISSUE DOES NOT QUALIFY FOR A RENTAL CAR. WHAT ARE WE SUPPOSED TO DO?

Oil pump has failed due to recall. There is supposed to be an interim fix if your oil pump fails but Ford is telling me there is nothing they can do until Spring of next year. Oil Pressure Low light has came on so I stopped driving the vehicle. I do not want to cause further damage. My safety is at risk because I am expected to operate a vehicle with the Low Oil Pressure light on. This is not safe

The oil pump failed in May. Resulting in blowing my motor. Broke down at a red light which I would say is unsafe !!! My car has been at the ford dealership in Athens since May. I need a car!! I haven’t had a car since may . I’m not paying for a rental weekly when I wouldn’t even be without a car if not for this recall. I need something done to get me a working drivable car!

On [XXX] a low engine oil pressure light came on. I checked my oil and it was fine. I contacted ford and they told me there was a recall but my car was still safe to drive. On [XXX] the engine light came on as well as the same warning. Upon leaving work my car lost acceleration and all power to the car including the brakes. I had it towed to ciocca ford of york pa. I am now without a car and keep getting the run around about approval for a loaner car. I am unable to trade the car in since it will be at the dealership for a lengthy time which is affecting my chances of getting financing for another vehicle since I still have an auto loan. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

How long is Ford going to get away with no remedy for this? They have been aware of this issue for years. They definitely knew about it when they sold vehicle to me. Of course I wasn't informed by dealer. Now I've had to limit driving for fear mine will succumb to this problem. Vehicle is coming up on 60,000 miles, which is when problem arises in many cases. What is my recourse.? Just stuck paying $35,000 for a vehicle I was misled into purchasing? Got three more years paying $500 a month for car I'm afraid to drive. Check engine light is on more than off. Ford should be accountable. For amount they make, to be knowingly selling a defective product is shameful. Please give this recall the attention it deserves.Stop allowing Ford to ignore whatever fix it is going to take. Which seems is going to be replacing engine. Another inferior engine, no doubt. Hell owners will be still stuck with product that should have been remedied many,many years ago.This wet belt design doesn't last. Repair is quite costly. Something Ford is well aware of. They still keep right on selling cars with these motors they know are crap. Something should have been done about this long time ago, in my opinion.