2018 Ford Ecosport

The contact owns a 2018 Ford Ecosport. The contact stated while the vehicle was stationary and cleaning the snow off the vehicle, he started smelling an abnormally strong exhaust odor. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 25,000.

Purchased 4 new tires for my car only to be told that the lug nuts were all swollen and had to be replaced. from what I have read this is an ongoing problem with Ford and I don't feel it should be MY responsibility to pay for their mistakes. It also could have been a major problem had they broke loose while I was driving. This is unacceptable!

Driving back to North Carolina from Oklahoma my cars Low Oil Pressure light came on and dinged continuously. I was in the middle of Tennessee when this happened. The car lost all acceleration. I took it to a dealer the next morning and was told there is metal shavings in my oil. My oil level was fine. They removed the oil pan and found that pieces of my timing belt were in the oil. I was also told I needed a new engine and long block. My car has 64k miles on it. Talked to my dealer back here in NC and was told that Ford has issued a Special Service Message concerning the engine in my car with the dates qualifying. The message number is 49918. Stating that the engine can fail and you will get a low oil pressure light and lose acceleration. I call the Ford Motor Company and they said this was not a recall but for the dealers to do what they think is best for the customer and vehicle. I talked to Ford and they are willing to provide some assistance but not 100% because it is not a recall. My dealer also had an EcoSport in his service dept when he called me with the same issue.

The contact owns a 2018 Ford Ecosport. The contact stated while the vehicle was stationary, the contact was unable to start the vehicle. The contact stated that no warning light was illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The failure recurred. The manufacturer had been informed of the failure. The failure mileage was unknown.

The contact owns a 2018 Ford Ecosport. The contact stated while driving 55 mph, the engine oil pressure light illuminated with a knocking sound coming from the engine. The vehicle was towed to the local dealer who diagnosed that the engine had failed due to a lack of oil pressure. The contact was informed that the engine needed to be replaced. The engine was replaced however, turbocharger malfunctioned. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.