2018 Ford Ecosport

The contact owns a 2018 Ford Ecosport. The contact stated while at a stop light, the START/STOP feature failed to restart the vehicle as designed. The vehicle was turned off and restarted and operated as designed. On another occasion, while the contact was attempting to start the vehicle, the vehicle failed to start up. The vehicle was jumpstarted. On another occasion, while driving 40 MPH, he heard an abnormal sound coming from the vehicle. The contact pulled over on the side of the road and turned off the vehicle but was unable to restart the vehicle. The vehicle was towed to the dealer for diagnostic test and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 77,000.

I was pulling on to the highway and out the clear random, my oil pressure light came on and I heard a clunk. I pulled over and started it back up and the light still came on. I was going to attempt to drive the 3 miles home and the car gave out. No one can find any reason my vehicle did this. The oil was changed 4 days prior and all of the oil was applied and properly placed. I am looking into legal action. We may have a class action lawsuit. If anyone would like to be a part, contact me, phyllis_neal@yahoo.com. This is not ok or fair. I have been fired from my job, this has negatively impacted my family and it’s just inconvenient.

I was driving along at 55 mph. Low engine oil pressure warning appeared on dash. Pulled car over. Oil level was normal, no signs of leak, no prior warning. Had car towed to Ford dealer, found metal in oil, blown motor diagnosis due to failed oil pump components. 85,000 miles on vehicle with routine maintenance and repair. Ford will not help with replacement or repair.

The contact owns a 2018 Ford Ecosport. The contact stated while driving 75 MPH, the message "Low Engine Oil Pressure” was displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the failure persisted. The contact was able to continue driving at 20 MPH. The vehicle was taken to an independent mechanic where it was diagnosed that the timing belt had failed and damaged the engine. The independent mechanic diagnosed that the engine needed to be replaced. The manufacturer was notified of the failure and referred the contact to the dealer. The dealer informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 69,000.

The contact owns a 2018 Ford Ecosport. The contact stated that while driving at 50 MPH, the low engine oil pressure warning message appeared on the instrument panel. The contact managed to pull over and replenished the engine with oil; however, soon after start-up, an abnormal, knocking noise began to emit from the engine as black smoke also emitted from the engine. The vehicle began to lose power as the contact pulled over and shut off the engine. The contact had the vehicle towed to a dealer where it remained in their possession. The vehicle had yet to be repaired. The manufacturer for notified of the failure. The failure mileage was 58,198.

Over 400 power train codes since day that it was purchased. Kept getting run around on issue. Finally was “fixed”. Now a new power train code. Vehicle has reduced power mid drive and has trouble accelerating from a stop. Both issues have almost cause accidents. Car has had several times where vehicle would have a clicking sound when trying to start and has not started at times. Dealership now several months out to repair again.

1,000 miles from home we suddenly received a low oil pressure warning. I immediately pulled into the gas station that was magically there. The oil was found to be full, but the car wouldn’t start again. We had it towed to the nearest Ford dealer in Mississippi who contacted us the next business day. We have been told that the oil pump tensioner broke requiring a new engine. We are awaiting a full estimate, and an appraiser to look it over from the warranty company to know the full extent and if it will be covered. Not only were we stranded in 90+ degree heat in the middle of nowhere 1,000 miles from home, there were no options for transportation to the nearest airport 1 1/2 hours away to get a rental on a Saturday afternoon. We were lucky in that we stopped and didn’t try to continue only to have it die in the middle of the highway. No leaking fluids, no engine trouble prior, no other warning or overheating present. Just a sudden loss of pressure and now my car is on the opposite side of the country needing a new engine.