2018 Ford Ecosport

Safety defect involves an extreme structural hazard caused by the improper execution and assembly of components under open Federal Safety Recall Campaign 23V905 (Ford Recall 23S64) on a 2018 Ford EcoSport.The vehicle previously underwent the authorized interim engine replacement mandated by Safety Recall 23S64. Following a recent diagnosis by certified technicians to investigate severe vehicle noise, it was discovered that all but one of the main front engine subframe (cradle) bolts are completely missing from the vehicle.The front subframe must be completely dropped and reinstalled to execute this specific recall's interim repair. The missing hardware is a direct result of critical structural fasteners being left loose or entirely uninstalled during the official recall service.As a direct consequence of the detached subframe shifting dynamically while driving, the vehicle has suffered severe structural and tire damage and tracking misalignment. The vehicle has been officially deemed entirely unroadworthy and unsafe to drive due to an imminent risk of structural collapse or catastrophic steering and control failure.The consumer is currently facing a refusal of accountability regarding this safety failure. The manufacturer's customer service division is classifying this severe hazard as a localized dealership workmanship dispute rather than a critical failure of federal safety recall integrity, leaving an unsafe, recalled vehicle unaddressed and grounding the consumer.

I was at stop light went to take my foot off brake to go when light was green car shut completely off. I quickly put hazard lights on then put car in park to restart car. Lucky car didn’t rear in me. Safety recall •Vehicle shuts off in traffic •Unsafe to drive •Loss of wages •No transportation provided •Second recall with long delay

Vehicle Information: •Year / Make / Model: 2018 Ford EcoSport Titanium 2.0L •VIN: [XXX] ] •Mileage: ~70,000 miles Problem Description: I am experiencing multiple engine and emissions-related issues on my 2018 Ford EcoSport at only ~70,000 miles. These include: •Check engine light illuminated continuously •P0016 – Crankshaft/Camshaft Correlation (Bank 1 Sensor A) •P0017 – Crankshaft/Camshaft Correlation (Bank 1 Sensor B) •P0420 – Catalyst System Efficiency Below Threshold •All emissions-related lights, including camshaft indicator, are on •Vehicle is sluggish and struggles to accelerate These issues first appeared around 30,000 miles and recurred more severely at ~70,000 miles. The vehicle has been maintained according to manufacturer recommendations, with regular oil changes using the correct oil type. This appears to be a premature failure of timing chain/cam phasers and possibly catalytic converter components. I have checked for recalls and found none applicable to my 2.0L engine, and there are no known Technical Service Bulletins specifically covering this problem. I am concerned about safety and reliability, and I am submitting this complaint so that NHTSA can track these issues and determine if further investigation or action is necessary. Additional Comments: •I am aware of other Ford owners experiencing similar timing chain and cam phaser issues at low mileage (60k–80k miles). •I request that this information be considered for investigation into potential safety defects or extended coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On Monday, [XXX] the ‘low engine oil pressure’ light came on in my car. It quickly turned off but then came back on and flickered off a second time. The third time it came on, it stayed on and my car slowed of its own accord before coming to a complete stop due to engine failure. I was on [XXX] (a major state highway with 65mph speed limits) on my way home from work. I was able to get over to the shoulder just milliseconds before the engine completely stopped working. Thankfully I was able to move over safely because I could’ve been hit by other motorists on the highway had my car come to a standstill in the middle of the lane. This issue has been confirmed by my local Ford dealer (Haldeman Ford Hamilton) to be related to the recall on the vehicle. Ford has been pushing back the availability for replacement parts for this recall for months. They still don’t have the parts available even though the recall notice was initially sent out in 2023. The dealership told me it could be 3-6 months before the parts are available to fix my car. I was told they had no loaner cars available for me because of all the other customers who are also having these issues with their Ford EcoSports and are currently using loaner cars. I was informed I’d have to wait 2-3 weeks for a loaner car to become available and in the meantime, I was responsible for finding my own transportation to/from work. Ford informed me they would not reimburse me for the cost of a ride-share service like uber nor would they reimburse me if I rented my own car as it had to be a Ford loaner vehicle. I also had to pay out of pocket for towing services to get my car towed off [XXX] and to the dealership. I have asked to be reimbursed for the towing services but Ford refuses to do so. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ever since I purchased the vehicle, the screen that shows the system warnings and the speed that is right in front of the steering wheel goes out and turns completely dark and it will do this at weird moments. I haven’t noticed anything to cause this. I have replaced the battery and gone for an inspection and they can’t seem to figure out why it’s doing this other than the vehicle should be recalled. As this only happens every now and then but can be dangerous as if it goes out while driving home I supposed to know my speed or anything if I’m looking at the screen obviously I know that there is another speedometer on the right for speed, but either way it should not be happening. I am not sure if it would show if I went in for another inspection as I said it kind of does it on its own and at weird times. My safety is put at risk due to the fact that I cannot see what speed I’m going if that screen goes out other than looking at the speedometer that they give you in the car on the right side in front of the steering wheel. I wouldn’t be able to tell what kind of system warning I have because it pops up on that screen. There’s a lot of things that could happen where safety is concerned when that screen does go out. As I said before when I did go to a Ford dealership and got it inspected, they did notice that that happened but weren’t able to figure it out at the time and we were able to confirm it was not a battery issue as they did replace the battery in the vehicle. The vehicle has been inspected by a Ford dealership and again they could not figure out the reason and did not provide me with any answers other than it could be an electrical recall. There were no warning lamps or messages as that would be the screen that it would pop up on, and I can’t see it as it goes completely dark.

I had a recall for my 2018 Ford EcoSport vehicle. while driving my vehicle the car just lost power and stopped. I was in the middle of the road when this happened, I tried to make it to the side as best as i could. The car was not drivable so i had to call a tow truck. I did know there was a recall, but was never told what, nor that it could cause engine failiure and possibly a crash. My safety was put at risk, this car should have been placed on a STOP SALE as this could have been more serious. My engine had to be replace however; now the transmission and torque converter are bad, i feel this is due to the engine seizing up and it affected the transmission. I am told i have to pay for this to be fixed now, how is this even happening. I have driven this vehicle for 4 months out of 6. My engine light came on and then the care just stopped working, i had little to no warning. I don't even want this car now as i am scare more will go wrong with it. THIS SHOULD HAVE NOT BEEN SOLD WITHOUT THE RECALL OF AN ENGINE BEING FIXED FIRST. THIS COULD HAVE RESULTED IN A HORRIBLE ACCIDENT, THANK GOD IT DIDNT. PLEASE HELP!!!!!! I have no documents yet as I was told they would email them hours ago and still nothing. The only reason i knew about the STOP SALE, was the sales person stated that it should have had this on the vehicle and he is not sure why it didn't.

Today (March-25-2025) a light came on saying "LOW ENGINE OIL PRESSURE" when I was driving home from work. I pulled in the driveway and turned the car off, checked the oil and noticed it was completely full. I am still waiting on a recall for this vehicle since last year, and since my wife and I both work, and have kids to take care of, not having a vehicle is definitely a problem.