2018 Ford Ecosport

In about July of 2023 car stalled at the light , then eventually started. Upon arriving home I turned the car off then tried to restart it started in battery mode? I tried shutting it back off and the vehicle started rolling down the hill at about 3 mph and would not allow me to shift gears or steer the wheel. Brakes were not functioning. Once I reached the bottom of the hill I pulled the Emergency brake to stop the car. Car was towed to the Ofrd dealership and was in the shop for 2 weeks with them trying to determine what happened and what caused the failure. The dealer after 2 weeks said it was the computer system that needed to be reset. Which I found to be odd as it should not have taken that long if it was only the computer system. Fast forward to 2024 new recall on the vehicle, that sounds like what happen to my car in 2023 . Solution was supposed to be available in a few months and here we are in at the end of the year with no solution. I don't want to keep driving the vehicle with a chance it may stall on me without notice. There has yo be some kind of resolution as I would want a tragic accident to force a qui ker turn around.

Back on February 27, 2024, my car was taken into the dealership due to a malfunction the oil pump gave out and dealership said that due to those issues "shavings were going into the transmission" which could cause further damage to the vehicle in increased risk of an accident. It is not going on to 5 months and nothing has been done I get calls that since it has been park for so long the vehicle is not getting more issues. At this point it has been one thing or another I had contacted Ford for assistance spoke to Orleis Smith back in May 16 due to lack of progress. Till this day nothing has been resolved the vehicle went in got check and only had the recall issues and now dude to its long stand still more issues have come up the original reason is once again put on the back burner. Due to my single mother status, I have a fixed income and an unable to pay for the recall fix upfront to later get a reimbursement. I would like some assistance since the vehicle is uses for work. Manufacturer Recall Number23S64 NHTSA Recall Number23V905

My car stop running completely. It's at the dealership for about 3 months and they have fix but the engine are on backorder. Looking at the 2nd quarter of next year to be fixed. My family and I will be without a vehicle for almost an year. I don't have the money for a rental which they said they would reimburse me which isn't an option for me at this time

Engine abruptly stopped on the freeway and then flashed low oil warning. Towed car to dealership, where it was said to have total engine failure due to oil pump failure. Safety of me and my fiance (passenger) were put at risk as car stopped on the freeway and we coasted to the shoulder, stopping on a busy freeway before tow truck arrived hours later. Car reported to be at 73695 miles by Ford. Repair was quoted for entire engine and all corresponding parts. Car has been sitting at the dealership awaiting repair for 6 months. Repair is now finally done. Oil pump recall was not applied to my car; I had been informed multiple times by corporate to wait for the next quarter and more parts, and dealership stated they cannot keep the car further and to go forward with the repair. Corporate also informed me I will not be given a refund on any of the parts in the repair. I was not provided another car during this time, where I have been unable to commute to work. Financial assistance was given to me and accounted for about half of repair price. Still, I am responsible for $3964 to replace engine and all corresponding parts.

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at undisclosed speeds and entering the garage, the brakes became inoperable. The contact turned off the vehicle to stop the vehicle from continuing to drive forward. The dealer was contacted. The contact discovered an unknown NHTSA Campaign Number; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,629.

I received recall letter Feb 2024 regarding engine oil pump drive belt may fracture and may result in brake failure and risk of crash. I have not driven my car since Feb 2024. I do not want to crash and kill myself & other people on the road. I have called my dealership where I bought the car new in 2018 (Skalnek Ford) and they have no info on when parts will be in and I called Ford 866-436-7332 and all I get is a recording. This is a serious problem! I am upset that I can not drive my car & have no idea when repair will be done. What can you do to solve this problem with Ford? I am afraid to drive my car for fear of my brakes failing and causing a crash that may kill me and possibly other people. I hope I filled out this form correctly. I had to put a date on when "incident happened" to finish filling out this form. I did not have an "incident". I have not driven my car since I got recall letter Feb 2024. That is the date I put for my "incident". I am hoping you can help me with this problem I have with Ford. Thank you

My engine had blown under warranty. They had replaced the engine, which took two weeks once I got my car back, about a week or two later, check engine, lights and warnings pops back on. I return to Ford to assess the problem and they reassured me that the warnings were just because they replaced the engine and they should disappear shortly. Two weeks have gone by and the warnings were still there and my car had started driving awkwardly again. I returned to forward to get my car, repaired under warranty and receive a loaner vehicle to remain doing my every day job with. They did not have any loaner cars and did not have availability to work on my vehicle for three months. They called me with availability. My warranty was up and they were unable to fix my engine since I have lost the house I was living in. Became homeless. And now I’ve got myself back in a house and working to get my car repaired. This is caused a lot of damage for me and my family as we have still been unable to get the car repaired and it has been almost 4 years since I took my car into ford for the repair. Now that it is recalled, they still do not have a solution, and they will not allow me to return the car to them for a loaner car until they do fix the vehicle.

In June 2023 I got into a rear end accident with another vehicle. On my way to work. It was an accident where my brakes failed to stop my car. It was the weirdest accident, because I actually saw myself going into the back of the car in front of me but it was like my car failed to stop. I told Geico that my foot went through the break. And I have pictures of where my break pedal, broken half. The dealership had my car for close to two months and they never fixed it. They ignored my calls. I ended up going to the dealership and picking up my car. They gave excuse after excuse, and they never returned my calls. I took it to a local place to have my car fixed. The brake pedal is still half of what it used to be. I have an engine leak and when I saw the email about the recall on Ford Ecosports for brake problems and engine leaks, I knew that this was the exact issues with my car and issues that my dealership was trying to avoid

I was losing oil quickly. One Ford dealership said there was a leak in my engine. 2 other Ford dealerships couldn't find said leak. On [XXX] I was taking my car in for an oil change when about 8 miles out my brakes stopped working. Per Jennifer Wilkes at Ford this was the issue "Good afternoon, I had to submit a claim to replace the long block of the motor as well as the turbo assembly and the vacuum brake booster. They are all bad and need to be replaced. I submitted a claim today to Ford for the repairs with your extended warranty. I am holding for approval at this time Allan Vigil Ford Lincoln" Per this recall, I should not have been charged for this repair. This was all related to the recall and I was charged $200 after my warranty. Please refund me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)