2018 Ford Ecosport

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated while driving 60 MPH, the oil pressure warning light illuminated with an abnormal, knocking sound coming from the vehicle. The contact's husband immediately pulled over and left the vehicle on the side of the highway. The vehicle was later towed to a local dealer where it was confirmed that the failure was related to the recall; the vehicle remained with the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The failure mileage was approximately 49,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that the vehicle would not be serviced under recall unless the vehicle had experienced an engine failure related to the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the engine seized with the low oil pressure warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed and determined that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 82,954. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving 20 MPH and attempting to complete a turn, the Auto START/STOP feature activated and turned the vehicle off, with the message "Shift to Park(P) to Manually Restart" was displayed. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The battery warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with a piston, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 125,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 35 MPH, the vehicle started making a ticking sound. The check engine warning light was illuminated. The vehicle was driven to Midas to be diagnosed; however, the vehicle was not diagnosed, and the contact was informed to take the vehicle to the dealer for assistance. The local dealer was contacted, and the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired with the same recalled parts and the engine was replaced. The contact stated that the failure persisted. The manufacturer was made aware of the failure. The failure mileage was approximately 30,546. VIN tool confirms part not available.

The contact owns a 2018 Ford EcoSport. The contact stated while driving at approximately 60 MPH, the vehicle became difficult to maneuver. The brake pedal was depressed; however, the brakes failed to respond as needed. The contact stated that several unknown warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was towed to a dealer to be diagnosed; however, the diagnostic result was not provided. The vehicle was repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 38,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING) however parts were not available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer not made aware of the issue. The contact had not experienced a failure.