2018 Ford Ecosport

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the camshaft sensor had failed and needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The approximate failure mileage was 99,781. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that a second notice would be mailed when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle hesitated while starting. The contact stated that the check engine and START/STOP warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that there was coolant intrusion into the engine, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,800. The VIN was not available.

The contact owns a 2018 Ford EcoSport. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who was unable to diagnose the failure, but informed the contact that there was no pressure in the engine. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 76,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated that the air bag warning light was illuminated. The vehicle was serviced under NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); but the recall repair failed to repair the vehicle. The contact stated that the vehicle hesitated, and the engine failed after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 50,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated while driving 30 MPH, the vehicle failed to accelerate as intended while depressing the accelerator pedal. In addition, the contact stated that an abnormal sound was coming from the engine. The check engine warning light was illuminated. The contact pulled into a gas station, turned off the vehicle, and after a while, the vehicle was restarted; however, the abnormal sound coming from the engine had worsened. The vehicle was taken to a dealer, where it was diagnosed that the engine had failed, and there were metal shards inside the engine. The contact was informed that the engine needed to be replaced. The engine was replaced. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 81,658. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact stated that upon attempting to start the vehicle, the vehicle failed to start. The check engine warning light remained illuminated. The vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was advised that the engine had experienced coolant intrusion and needed to be replaced. The vehicle was repaired; however, several weeks later, while attempting to start the vehicle, the vehicle failed to start. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the same dealer a second time, and the vehicle was diagnosed, and the contact was advised that the coolant hoses were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the engine was running loudly and could be heard from inside the residence while the vehicle was outside. The dealer was contacted, and the vehicle was diagnosed and DTC: P0496 for a failure with the purge valve failed was retrieved. The contact was informed that the vehicle was not covered under recall. The vehicle was not repaired. The vehicle was taken to a certified mechanic, who was unable to confirm the cause of the failure. The vehicle was not repaired. The contact stated that after the vehicle was diagnosed, the abnormally loud sound coming from the engine was more noticeable. The contact stated that the check engine warning light was illuminated, and the message “Low Engine oil Pressure” was displayed on the instrument panel. The manufacturer was not made aware of the issue. The failure mileage was 105,000. VIN tool confirms parts not available.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, the "Engine Oil Pressure Low - Stop Safely" message was displayed on the instrument panel. The contact stated that the vehicle became inoperable due to the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 128,000. VIN tool confirms parts not available.