2018 Ford Ecosport

My vehicle experiences a loss of power while driving. The vehicle will unexpectedly lose acceleration and power during normal driving conditions, including when merging or driving in traffic. This creates a serious safety concern because the vehicle does not respond properly when attempting to accelerate. The issue occurs intermittently but repeatedly and makes it difficult and unsafe to drive, especially at higher speeds or in traffic situations. Ford has declined financial assistance for repair due to mileage and vehicle age, and no resolution has been provided. This issue creates a safety risk while operating the vehicle, as it may suddenly lose power without warning in traffic.

When I realized there was a recall, I could not get in right away due to the fact that parts were on back order. I finally got in at Tidelands Ford in Pawleys. They had my vehicle for two weeks and said it was repaired. I knew immediately it wasn’t driving right and the engine was loud. I told the service manager about it who had the tech look at it and he said he reconnected something and the sound went away for the moment, but the engine has not run the same since. The transmission slips and jumps, at one point I almost ran in the back of someone. The engine has been smoking. I took it back and they called me and told me that they repaired a “oil gasket” and that solved the problem. However, as I stated before, the transmission is not operating correctly and is dangerously to drive.

I received the recall Notice 23S64/NHTSA23V905 from the dealership where I purchased my Ford Ecosport in August 2025. I called the dealership to schedule the repair on August 28, 2025. I spoke with Brandon from the service dept. He told me that they would need the car for two weeks to even determine IF the part in my vehicle indeed needed to be replaced and then, if so, they would have to see if the part was available to them and then they could fix it free of charge. He said they could not give me a loaner car during the two week inspection period. And only could offer a loaner car if the part did need to be replaced. Leaving me without a vehicle for at least two weeks. I work and needed transportation for my commute. The issue was at no fault of my own. He also stated that it was not a big deal and the worst that could happen if the part was defective was that the car would just stall. I called back in September if 2025 and was told they still did not have the part available to them. The notice said there was no order to stop driving the car. However, about the time I received the 2nd notice to have the recall service scheduled immediately. My car began showing signs of engine problems. It has been at the dealership since Jan 20th. I was told they have no loaner vehicle. I am without a car due to this repair. I called moments ago and was told the damage to the car was extensive due to the recall part the engine will have to be replaced and they are waiting on parts. I again asked for a loaner vehicle. I was told again, they did not have any to offer me. But said that it’s be a few weeks before my car was repaired! Again, this is by no fault of my own. The car was purchased, paid for entirely. And it is my only means of transportation to ensure a way to work. The recall letter plainly states the dealer has been authorized to give me a loaner vehicle while the repairs related to the recall are being completed. The service manager said it is recall

The contact owns a 2018 Ford EcoSport. The contact stated that the vehicle was taken to the dealer for the recall repair of NHTSA Campaign Number: 23V905000(Engine and Engine Cooling), and the dealer replaced the engine and the oil pump; however, while driving two days later, the vehicle stalled upon coming to a complete stop at a stop sign. The contact was able to restart the vehicle after an hour and drove to the residence. The dealer picked up the vehicle from the residence, and the contact was later informed that the vehicle was diagnosed with wiring harness failure. The vehicle was not yet repaired because the contact believed that the dealer damaged the wiring harness while performing the recall repair. The manufacturer was not notified of the failure. The failure mileage was 109,000.

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where the recall repair was performed. The vehicle was returned to the contact; however, the contact was informed that the alternator was not spinning. The contact was informed that the alternator had seized and needed to be replaced. The dealer ordered the replacement alternator; however, the repair was denied by the manufacturer. The dealer then applied a lubricant to the alternator, and the alternator unseized; however, the contact was that the lubrication was a temporary fix. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the repair was not covered under the recall. The failure mileage was approximately 60,000.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The engine completely failed less than a month after purchase at approximately 58,000 miles. The vehicle is currently at Wicklund Auto in Rolla, MO for inspection and repair, and the engine is available for inspection upon request. 2. How was your safety or the safety of others put at risk? A complete engine failure caused the vehicle to shut off while driving, which could have resulted in a sudden loss of power, stalling in traffic, or inability to accelerate or brake properly, creating a serious risk of a collision or other accidents. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Wicklund Auto has confirmed catastrophic engine failure. The dealership, Arizona Car Sales in Mesa, AZ, has not taken responsibility but may have inspected the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Wicklund Auto, and repair documentation is available. The manufacturer and dealership have been notified but have not assumed responsibility. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? On August 10, 2025, at approximately 8:07 PM, the LOW ENGINE PRESSURE indicator illuminated. I exited to a Mobil gas station and waited for 30 minutes. During this time, the FULL ACCESSORY POWER ACTIVE indicator turned on, and shortly afterward, the vehicle shut down completely and became inoperable. No prior warning lamps or messages appeared before this date. Additionally, I was not informed of any relevant recall at the time of purchase from Arizona Car Sales, which could have affected the safety and reliability of the vehicle.

I had brought my vehicle multiple times in 2024 to the Route 23 auto mall prior to me receiving a recall notice. The check engine light kept coming on and off and they told me that there was nothing wrong with my vehicle. I then received a recall notice in around the end of July 2024 and contacted them to complete the recall. I brought my vehicle in August 2024 and they told me that they would not be receiving the parts for the recall until March of 2025. I was told that I can still drive the car until then as it was not a safety hazard. That same day I went home and parked my car in front of my house. I was leaving to go to work and the car would not start. I had to call a tow truck to tow the car to the dealership. The manager told me that I would need to get a new motor and it would only take a few days. I asked for a rental car in the mean time. I then got my car back with the new motor almost 6 months later. I picked up my car from them and they gave me a certificate for the new motor. Fast forward to April of 2025 and my car again would not start. I had to have it towed to the dealership once again and this time it took 3 weeks to get it fixed. They said that the hose was ripped in half which causes anti-freeze to leek. They told me that it had nothing to do with the recall and that I had to pay $200.00 out of pocket. The car is still not fixed as per recall because the same parts were put on the car. I tried to get rid of the car and no dealership will by it. I looked online and noticed that there is a class action lawsuit against ford for the same exact issues. Ford itself will not buy the car back. What can I do now? I have attachments but its too large to fit on here. I can email it.

8/14/21 car purchased at Pacifico Ford 9/10/22 broke down, at a red light, car just turned off, had to physically push it off the road and get towed, no warning Rattling engine sounds always while car was running after the first breakdown 2018 EcoSport Recall Item Affected: ENGINE AND ENGINE COOLING: ENGINE: OIL / LUBRICATION: PUMP A loss of oil pressure can result in an engine stall and loss of power braking assist, increasing the risk of a crash. Manufacturer's report date: 1/8/24 Started receiving multiple letters about recall which stated parts were unavailable. Called Pacifico to inquire about bringing car in - was told there was nothing that could be done, parts were unavailable and stated basically needs to breakdown and have a total failure before they could help me. Crazy since the recall states an increasing risk in crash. March 2024 broke down yet again, brought to the dealer and they assessed it was the recall. Parts still unavailable. Put in a rental from around April - 11/13/24. Every month I had to come back to dealership and pay $200 for rental then it would be reimbursed a week later. 11/13/24 got car back after 8 months - was told the car’s engine was replaced completely since the parts never became available/ everything was done and fixed. A week or so later check engine light came on again. Brought back to Pacifico told it was a computer issue and to drive it 50 miles to reset. November 27th check engine light still on, was told to drive another 100 miles. December 2024 inspection was done, they cleared engine light/ said nothing was wrong with it. 3/19/25 Check engine light comes on yet again - brought it directly to shop and they said yet again NOTHING WAS WRONG WITH IT. TURNED LIGHT OFF. 5/2/25 driving to work, the car just turned off/ broke down while I was actively driving, no warning, no nothing. I am lucky I was not involved in accident for I take major highways everyday. Car currently at shop diagnosis; bad purge valve