On two separate occasions, the vehicle's left rear wheel studs have broken off clean with the hub and both rear dual wheels departed the vehicle while in motion. This issue was reported to the local FORD dealer and they reported that they do not know why this is happening. This has happened to five (5) of our other vehicles as…
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On two separate occasions, the vehicle's left rear wheel studs have broken off clean with the hub and both rear dual wheels departed the vehicle while in motion. This issue was reported to the local FORD dealer and they reported that they do not know why this is happening. This has happened to five (5) of our other vehicles as well. I am a fleet manager for an EMS service and we have a total of ten (10) of these Ford chassis. The wheels coming off present a hazard to oncoming traffic not to mention the safety of our team members and patients being transported on our ambulances. We sent the vehicle to Kilgore Ford in Kilgore, Texas and they advised they are not sure how this keeps happening. There were no warning lamps that gave the driver a warning that something was wrong until the truck started vibrating and the wheels came off. All of our vehicles, including these FORD Chassis', undergo Preventative Maintenance every 5,000 miles and we check torque on these FORD chassis' because of these continued failures. Our torque wrenches are checked annually for calibration and we utilize the FORD Diagnostic Software and FORD Torque Specification which are followed on every preventative service.
Ford Motor Company (Ford) is recalling certain 2024-2025 Ford E-350, F-650, and F-750 vehicles. The park pawl may not fully engage the park gear due to a casting defect in the transmission.
Consequence & remedy
Consequence: A vehicle which does not have the park pawl fully engaged may result in a vehicle rollaway, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge. Owner notification letters were mailed January 16, 2024. Owners may contact Ford's customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S54.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2024 Ford E-350 Problems, Complaints & Recalls | Skip That Year