SCHOOL BUS WAS STOPPED AT A RAILROAD GRADE CROSSING, TRANSMISSION WAS IN DRIVE, WHEN DRIVER ATTEMPTED TO MOVE THE SCHOOL BUS FORWARD IT WOULD NOT MOVE, THE TRANSMISSION WOULD NOT ENGAGE IN ANY FORWARD OR REVERSE GEAR. SCHOOL BUS WAS TOWED TO THE FORD DEALERSHIP FOR REPAIR.
2015 Ford E-350
Owner reports · Recalls · Investigations
Limited comparison data
There is not enough comparable history to draw a useful model-year comparison.
About this comparison →How this year compares
Owner complaints by model year
Compare all E-350 years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 6 of 7 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Fuel/propulsion System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Suspension. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
2 reportsTHIS IS A SCHOOL BUS CARRYING STUDENTS WITH 29956 MILES. WHEN STOPPED AT A RED LIGHT AT A BUSY INTERSECTION THE BUS WOULD NOT MOVE FORWARD. DRIVER ATTEMPTED TO SELECT DIFFERENT GEARS FROM THE DRIVE GEAR, 3,2,1 AND REVERSE. THE SCHOOL BUS WOULD NOT SHIFT INTO ANY GEAR. ANOTHER BUS WAS DISPATCHED AND STUDENTS TRANSFERRED. THI…
Read full complaint
THIS IS A SCHOOL BUS CARRYING STUDENTS WITH 29956 MILES. WHEN STOPPED AT A RED LIGHT AT A BUSY INTERSECTION THE BUS WOULD NOT MOVE FORWARD. DRIVER ATTEMPTED TO SELECT DIFFERENT GEARS FROM THE DRIVE GEAR, 3,2,1 AND REVERSE. THE SCHOOL BUS WOULD NOT SHIFT INTO ANY GEAR. ANOTHER BUS WAS DISPATCHED AND STUDENTS TRANSFERRED. THIS IS A VERY DANGEROUS SITUATION AT A BUSY INTERSECTION. FORD FOUND THAT THE COAST CLUTCH SPRING AND SNAP RING BROKEN. THIS IS THE 3RD BUS WE OWN THAT HAS HAD THIS ISSUE.
Official recalls
219V313000 · Seats
Apr 18, 2019
Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
19V205000 · Seats
Mar 18, 2019
Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Consequence & remedy
Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Remedy: Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE18010 · Internal Transmission Failure
Opened Aug 21, 2018 · Closed Jul 16, 2019
Status: closed (inferred from source dates) · Power Train:automatic Transmission
By letter dated June 10, 2019, Ford Motor Company notified the Office of Defects Investigation (ODI) of a safety defect that may exist in certain model year (MY) 2009 through 2016 Ford Econoline vehicles equipped with a 5R110W transmission. Following the receipt of consumer complaints alleging transmission failures in vehicles built with a 5R110W transmission, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.Vehicles equipped with a 5R110W transmission contain a capacitive discharge weld within a coast clutch component in the transmission. A substandard weld may fatigue and fail, causing an elevated rate of loss of motive power in subject vehicle applications. Reports indicate that most of the weld failures occur when the torque is highest, which is when the driver attempts to accelerate from a stop.Analysis of the data provided by Ford Motor Company found that the risk of a transmission failure is very high in vehicles equipped with the combination of a W-MOD 5.4L SOHC EFI NA V8 G-NP engine and a 5R110W transmission. This vehicle population mainly consists of school buses and ambulances. A loss of mobility in school bus applications may result in the transfer of children when the vehicle is immobilized in a roadway, and a loss of vehicle mobility in ambulance applications may result in the delay of patient treatment.In response to this investigation, Ford Motor Company agreed to conduct recall 19V-432. Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer to have the coast clutch cylinder replaced and to replace the single-engaging coast one-way clutch with a dual-engaging one-way clutch. With recall action 19V-432 taken by Ford Motor Company this investigation is closed. Further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.
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