NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
23 reports56 miles · Dec 10, 2020
Engine
WHEN ENGINE IS STARTED IN THE MORNINGS YOU CAN HEAR A KNOCKING SOUND WHICH SEEMS TO SUBSIDE AS THE ENGINE IS WARMING. I'VE BEEN WATCHING THE VIDEO ON YOUTUBE ABOUT THE CATASTROPHIC CONSEQUENCES THIS WILL EVENTUALLY OCCUR IF THE CAUSE IS NOT DISCOVERED AND REPAIRED. PLEASE REFER TO YOUTUBE VIDEOS FORDTECHMAKEULOCO SEE THE 200…
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WHEN ENGINE IS STARTED IN THE MORNINGS YOU CAN HEAR A KNOCKING SOUND WHICH SEEMS TO SUBSIDE AS THE ENGINE IS WARMING. I'VE BEEN WATCHING THE VIDEO ON YOUTUBE ABOUT THE CATASTROPHIC CONSEQUENCES THIS WILL EVENTUALLY OCCUR IF THE CAUSE IS NOT DISCOVERED AND REPAIRED. PLEASE REFER TO YOUTUBE VIDEOS FORDTECHMAKEULOCO SEE THE 2004-2015 TITLED FORD F-150/E-150 LOWER BALLJOINT REPLACEMENT AND HOW A FAILED $4.00 PART TURNED INTO A $7,000 MOTOR REPAIR. OIL PUMPS ALSO. HAPPENS IN THE DRIVEWAY IDLING . FORD DEALER WANTED $125. TO DIAGNOSE THIS MORNING THURSDAY 12/10/2020.
NHTSA ODI #11382912
55 miles · Dec 10, 2020
Suspension
PREMATURE LOWER BALLJOINT FAILURE. DRIVER AND PASSENGER SIDES. WHILE DRIVING FORWARD OR REVERSE AND TURNING RIGHT OR LEFT OR WHEN BRAKING YOU WOULD HEAR POPPING AND TIRE RUBBING SOMETHING UNDERNEATH. VEHICLE HAD ONLY 55,000 MILES DISPLAYED ON THE ODOMETER. THIS OCCURRED AT WHEN VAN WAS IN MOTION.
NHTSA ODI #11382903
160,000 miles · Jun 27, 2019
Service Brakes
VACUUM PUMP MAKING NOISE WHEN BACKING UP AND TURNING. MY MECHANIC SAID THERE IS RECALL ON 2011-2012 FORD F-150 AND I CALLED DEALER FROM WHICH I PURCHASED AND WAS TOLD NO RECALL ON MY TRUCK. I FEEL THIS IS A SAFETY ISSUE WITH BRAKES AND SHOULD BE COVERED IN EXTENDED WARRANTY
NHTSA ODI #11222863
Mileage unknown · Apr 29, 2019
Electrical System
ODOMETER READ 136,707 ON 5-12-17 / 2-19-19 READ 136,708 DEALER WOULD NOT EXPLAIN
NHTSA ODI #11204625
100,000 miles · Feb 15, 2019
Power Train
TRANSMISSION SUDDENLY DOWNSHIFTS INTO 1ST AND JUMPS A LITTLE WHEN IN MOTION. USUALLY HAPPENS AT SPEEDS UNDER 20 MPH
NHTSA ODI #11180262
Mileage unknown · Jul 24, 2017
Fuel/propulsion System
I STARTED GETTING A CHECK FUEL INLET WARNING OCCASIONALLY AND THEN MY CHECK ENGINE LIGHT CAME ON SO I TOOK THE VEHICLE IN FOR SERVICE. I WAS INFORMED THAT THE CANISTER PURGE VALVE WAS FAULTY AND WAS IN NEED OF REPLACEMENT AT THE COST OF $341. AS IT WERE MY 2010 FORD FUSION HAS THE VERY SAME PART BEING REPLACE AS PART OF A SAFE…
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I STARTED GETTING A CHECK FUEL INLET WARNING OCCASIONALLY AND THEN MY CHECK ENGINE LIGHT CAME ON SO I TOOK THE VEHICLE IN FOR SERVICE. I WAS INFORMED THAT THE CANISTER PURGE VALVE WAS FAULTY AND WAS IN NEED OF REPLACEMENT AT THE COST OF $341. AS IT WERE MY 2010 FORD FUSION HAS THE VERY SAME PART BEING REPLACE AS PART OF A SAFETY RECALL. I NOTED THIS TO BOTH MY FORD DEALER AND FORD CUSTOMER SERVICE BUT I AM STILL RESPONSIBLE FOR THE REPAIR. MY QUESTION IS WHY IT'S A SAFETY RECALL IN ONE INSTANCE BUT AN OWNERS RESPONSIBILITY IN ANOTHER.
NHTSA ODI #11010235
82,000 miles · Feb 20, 2017
Power TrainCrash
AT ANY SPEED IT WILL SHIFT INTO 1ST GEAR WITHOUT WARNING. SPEEDOMETER WILL FLUCTUATE BETWEEN 0-65MPH. REAR WHEELS LOCK UP, AND YOU WILL LOOSE CONTROL OF VEHICLE. A COUPLE HOURS AGO, ON THE FREEWAY IT SHIRTED TO 1ST GEAR, LOCKED UP THE REAR END, AND THE CAR BEHIND ME CRASHED INTO CENTER DIVIDER TRYING TO AVOID ME. THIS LOCK UP HA…
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AT ANY SPEED IT WILL SHIFT INTO 1ST GEAR WITHOUT WARNING. SPEEDOMETER WILL FLUCTUATE BETWEEN 0-65MPH. REAR WHEELS LOCK UP, AND YOU WILL LOOSE CONTROL OF VEHICLE. A COUPLE HOURS AGO, ON THE FREEWAY IT SHIRTED TO 1ST GEAR, LOCKED UP THE REAR END, AND THE CAR BEHIND ME CRASHED INTO CENTER DIVIDER TRYING TO AVOID ME. THIS LOCK UP HAS HAPPENED 4 TIMES ON FREEWAY AND MANY TIMES ON STANDARD ROADWAY. I TOOK IT TO FORD AND THEY SAID IT NEEDED A RE-FLASH OF THE COMPUTER, AND THAT WOULD FIX THE PROBLEM. THAT WAS ON SATURDAY 2/18, AND IT JUST DID IT AGAIN MONDAY 2/20. I ENDED UP FACING THE WRONG WAY ON THE RAINY FREEWAY. IT IS NOW AT THE FORD DEALER AGAIN. THEY SAY IT COULD BE COVERED UNDER THE RECALL BUT ARE NOT SURE. THIS IS VERY DANGEROUS!!! SOMEONE WILL LOOSE THEIR LIFE!!
NHTSA ODI #10955638
17,000 miles · Jan 11, 2017
Service Brakes
WHEN APPLYING THE BRAKES THE FIRST BRAKING ACTION DOESN'T SEEM TO BE AS EFFECTIVE AS SAY THE SECOND APPLICATION AS FAR AS BRINGING THE VEHICLE TO A STOP, WHEN IN MOTION. IT DOESN'T SEEM TO MATTER WHETHER IT'S ON THE STREET OR HIGHWAY OR TURNING. MARCH OF 2016 I HAD TO MAKE A SUDDEN STOP AND DIDN'T THINK I WOULD AVOID THE VEHIC…
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WHEN APPLYING THE BRAKES THE FIRST BRAKING ACTION DOESN'T SEEM TO BE AS EFFECTIVE AS SAY THE SECOND APPLICATION AS FAR AS BRINGING THE VEHICLE TO A STOP, WHEN IN MOTION. IT DOESN'T SEEM TO MATTER WHETHER IT'S ON THE STREET OR HIGHWAY OR TURNING. MARCH OF 2016 I HAD TO MAKE A SUDDEN STOP AND DIDN'T THINK I WOULD AVOID THE VEHICLE IN FRONT OF ME. HOWEVER A SEMI TRACTOR WITH TRAILER REAR ENDED ME CAUSING ABOUT $5,000.00 DAMAGE TO THE LEFT REAR OF THE E-150. BEFORE TAKING THE VEHICLE ON VACATION I REPORTED THE BRAKING ISSUE WITH THE ANDY MOHR FORD IN PLAINFIELD IN., THEY SAID THE BRAKES NEEDED BLED WITH A MACHINE AND THAT IF THAT DIDN'T FIX THE ISSUE THEY WOULD BLEED THEM MANUALLY. I DIDN'T TAKE IT BACK BECAUSE THEY DIDN'T SEEM TO HAVE A CLUE AS TO WHAT THE PROBLEM MIGHT BE. I PAID FOR THE MACHINE BLEED, JUST AROUND $100.00. I KNEW FROM MY PREVIOUS EXPERIENCE AS A MECHANIC, THAT BLEEDING THE SYSTEM WOULDN'T CORRECT THE PROBLEM, AS THE BRAKE PEDAL WAS SOLID AND NOT SOFT OR MUSHY. ANYWAY, I ASKED AND RECEIVED A REFUND AND STILL THE PROBLEM PERSISTS. THEY DID REPLACE THE LEFT REAR AXLE SEAL THAT I DISCOVERED WHILE PERFORMING MAINTENANCE BEFORE TAKING A TRIP TO FLORIDA. THE LEAKING AXLE SEAL HAD NO AFFECT WITH THE VEHICLE STOPPING AS THERE WAS NO LUBRICANT DRIPPING OR SLINGING ONTO THE ROTOR OR BRAKE CALIPER. THANK YOU FOR YOUR CONCERNS. THEY WOULD BLEED THE BRAKES MANUALLY. *TR
NHTSA ODI #10944226
Mileage unknown · Sep 18, 2016
Structure
FORD DOOR LATCH RECALLS - OUR FORD F150 ECO BOOST (YEAR 2011) HAS A DOOR LATCH PAWL SPRING THAT IS DEFECTED. ONE OF MY KIDS RECENTLY WAS INJURED WHEN THE SPRING BROKE ON THEM WHEN TRYING TO SHUT THE DOOR CLOSE ON THE GAS STATION (VEHICLE WAS STATIONARY BUT TURNED ON) WHEN THE LIGHT CAME ON INDICATING PASSENGER FRONT DOOR WAS O…
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FORD DOOR LATCH RECALLS - OUR FORD F150 ECO BOOST (YEAR 2011) HAS A DOOR LATCH PAWL SPRING THAT IS DEFECTED. ONE OF MY KIDS RECENTLY WAS INJURED WHEN THE SPRING BROKE ON THEM WHEN TRYING TO SHUT THE DOOR CLOSE ON THE GAS STATION (VEHICLE WAS STATIONARY BUT TURNED ON) WHEN THE LIGHT CAME ON INDICATING PASSENGER FRONT DOOR WAS OPEN, SHE WAS HAVING TROUBLE OPENING THE DOOR TO HAVE IT SHUT, WHEN ALL OF A SUDDEN THE SPRING BROKE CAUSING DOOR HANDLE TO CRACK AND BREAK ON HER. SHE WAS CUT BY THE DOOR HANDLE UPON THE IMPACT OF THE SPRING RELEASING.
NHTSA ODI #10907414
100,000 miles · Sep 7, 2016
Steering
TL* THE CONTACT OWNS A 2011 FORD E-150. WHILE TURNING THE VEHICLE AT 40 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILUR…
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TL* THE CONTACT OWNS A 2011 FORD E-150. WHILE TURNING THE VEHICLE AT 40 MPH, THE POWER STEERING FAILED AND THE STEERING WHEEL SEIZED. THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10904470
Official recalls
10Nov 4, 2015
MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Consequence & remedy
Consequence: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Remedy: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy are still affected by this recall as well.
Nov 5, 2014
Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Sep 23, 2014
National Van Builders, Inc. (National Van) is recalling certain 2007-2014 Ford E-150 and E-250 vehicles manufactured February 26, 2007, to August 19, 2014, and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Consequence & remedy
Consequence: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Remedy: National Van will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 3, 2014. Owners may contact National Van customer service at 1-800-527-7477. National Van's number for this recall is Ricon2014.
Jul 10, 2014
Roush Performance Products, Inc. (Roush) is recalling certain model year 2010-2012 Ford E-150 Wagons and Cargo Vans, E-250 Cargo Vans and Extended Cargo Vans, E-350 Wagons, Extended Wagons, Cargo Vans, and Extended Vans, and E-450 Cutaway models. These models were modified by Roush to be equipped with certain propane fuel system conversion kits manufactured January 2011 to August 2012 with an aluminum fuel line fitting. Due to a reaction between the different metals, the affected kits may develop a propane leak where the aluminum fuel line fitting contacts the brass supply valve housing.
Consequence & remedy
Consequence: A propane leak in the presence of an ignition source increases the risk of a fire.
Remedy: Roush will notify owners and will replace the aluminum fuel line fittings with new stainless steel fittings, free of charge. The recall began on September 1, 2014. Owners may contact Roush customer service at 1-800-597-6874.
Mar 4, 2014
Landi Renzo USA is recalling certain model year 2011-2014 Ford E-150, E-250, and E-350 vehicles modified January 2, 2011, through February 24, 2014 to operate on compressed natural gas (CNG). In the affected vehicles, the left and right rear brackets that support the rear CNG cylinder may fail, allowing the cylinder to dislodge from the vehicle.
Consequence & remedy
Consequence: If the cylinder dislodges, a CNG leak may result, increasing the risk of a fire.
Remedy: Landi Renzo USA will notify owners, and dealers will inspect and replace the side arm brackets, as necessary, free of charge. The recall began on March 27, 2014. Owners may contact Landi Renzo USA at 1-855-526-3400.
Jun 21, 2013
Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Consequence & remedy
Consequence: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Remedy: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Aug 31, 2011
ROUSH IS RECALLING CERTAIN MODEL YEAR 2009-2011 FORD E-150, E-250, AND E-350 5.4L ENGIN VANS/WAGONS/CUTAWAYS, AND MODEL YEAR 2010-2011 FORD E-450 6.8L ENGINE CUTAWAY VEHICLES ALTERED BY ROUCH TO OPERATE USING THE ROUSH BRANDED CLEANTECH PROPANE AUTOGAS FUEL SYSTEM. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS.
Consequence & remedy
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 26, 2011. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
Aug 26, 2011
Ford Motor Company (Ford) is recalling certain model year 2011 Ford E-150, E-250, E-350, and E-450 vehicles built from May 12, 2011, through May 26, 2011. Due to improper manufacturing conditions, some of the windshields may form bubbles after an extended time in hot temperatures. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 205, "Glazing Materials."
Consequence & remedy
Consequence: The presence of bubbles may hinder driver's visibility thereby increasing the risk of a crash.
Remedy: Ford will notify owners, and dealers will inspect and replace the windshield if bubbles are present, free of charge. The recall began in January 2014. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall campaign number is 11C20.
May 31, 2011
ROUSH PERFORMANCE PRODUCTS IS RECALLING CERTAIN 2011 FORD E-SERIES VANS EQUIPPED WITH 5.4 OR 6.8 LITER ENGINES THAT HAVE BEEN ALTERED BY ROUSH TO OPERATE USING THE ROUSH LIQUID PROPANE AUTOGAS FUEL SYSTEM. A VALVE IN THE SYSTEM MAY HAVE BEEN MISMACHINED ALLOWING A PROPANE LEAK.
Consequence & remedy
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A VEHICLE FIRE.
Remedy: ROUSH WILL REPLACE THE DEFECTIVE VALVE WITH A CORRECTLY MACHINED ONE. ALL THE AFFECTED VEHICLES HAVE BEEN REPAIRED, THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ROUSH AT 1-734-466-6255.
Apr 20, 2011
FORD IS RECALLING CERTAIN MODEL YEAR 2011 E-150, E-250, E-350 AND E-450 TRUCKS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." IT MAY BE POSSIBLE THAT UNDER UNUSUALLY HIGH LOADS, SUCH AS DURING A CRASH, THE DRIVER POWER SEAT TRACK WORM GEAR MAY FRACTURE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH OR OTHER CIRCUMSTANCES OF SEVERE LOADING, THE WORM GEAR COULD FRACTURE AND ALLOW THE SEAT TO SHIFT UNRESTRAINED FORWARD OR BACKWARD INCREASING THE RISK AND/OR SEVERITY OF INJURIES TO THE DRIVER.
Remedy: DEALERS WILL INSPECT THE DRIVER'S SEAT TRACK ASSEMBLY, AND IF NECESSARY, REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 4, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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