1995 Ford Contour

1995 FORD CONTOUR RECALL LETTER #99M03 ISSUED OCT.1999. I PURCHASED CAR APR.2001 WITHOUT KNOWLEDGE OF THIS RECALL. MILEAGE WHEN PURCHASED, 98,042. MILEAGE WHEN WIRING HARNESS WAS DETERMINED AS PROBLEM, 121,869. I HAVE RECEIPTS FOR PARTS AND LABOR THAT WAS NOT NECESSARY DUE TO THIS PROBLEM. THERE IS A TOTAL OF 20 RECALLS AS OF JAN. 1995 ON MY VIN NUMBER. FORD MOTOR STATES RECALL #99M03, IS NOT CONSIDERED A SAFETY RECALL AND EXPIRES AT 100,000 MILES. OTHER RECALLS EXTEND TO 150,000 MILES BECAUSE THEY ARE CONSIDERED CUSTOMER SATISFACTION COURTESY. THE CAR WAS MANUFACTURED AND SOLD WITH A WIRING HARNESS DEFECT AND SEVERAL OTHER DEFECTS. BECAUSE I PURCHASED THE CAR USED I WAS NOT AWARE OF ALL DEFECTS. I BELIEVE FORD SHOULD BE RESPONSIBLE FOR THEIR DEFECTIVE PRODUCTS AND NOT FORCE THE SECOND OWNER OF THE CAR TO PAY FOR THEIR MISTAKES. THE CAR DOESN'T START BUT ALL LIGHT AND WARNING SIGNALS COME ON, THE WINDSHIELD WIPERS WON'T TURN OFF AND DOOR LOCKS OR WINDOWS DON'T WORK. THE DEFECTIVE WIRING HARNESS HAS CAUSED DAMAGE TO THE MOTOR AS WELL. BOYD'S AUTOMOTIVE WILL VERIFY DAMAGE TO THE VEHICLE DUE TO THE WIRING HARNESS, AND UNNECESSARY EXPENSES PAID BEFORE DISCOVERY OF DEFECT(S). TEXAS DEPARTMENT OF TRANSPORTATION MOTOR VEHICLE DIVISION, ENFORCEMENT SECTION AND THE TEXAS DEPARTMENT OF TRANSPORTATION MOTOR VEHICLE DIVISION, CONSUMER AFFAIRS SECTION, REFERRED MY COMPLAINT TO YOU BECAUSE OF THE NUMEROUS RECALLS. *JB

1995 FORD CONTOUR WAS PULLED OUT OF ONE OF OUR GARAGES AND INTO ANOTHER ONE. GOT OUT OF CAR WENT INSIDE - SOMEONE WALKING BY SAW A FIRE IN THE GARAGE. THIS BLAZE ALMOST BURNED DOWN OUR BUILDING. THE CAR IS A TOTAL LOSS AND FOUND OUT IT WAS THE WIRING HARNESS.FORD WONT BACK THEIR PRODUCT EVEN THOUGH WE FOUND OUT THERE WAS A RECALL ON THE WIRING HARNESS. WE ARE TOTALLY GETTING THE RUN AROUND FROM FORDS SO CALLED CUSTOMER SERVICE. THEY WONT DO ANYTHING BECAUSE OF THE MILES ON THE CAR ARE OVER 100,00. QUALITY IS JOB 1 WITH FORD IS A JOKE. THEY KNEW THESE CARS ARE STARTING FIRES. LUCKY IT DIDNT KILL SOMEONE IN THE FIRE. IT TOOK 4 MEN TO PUT OUT THIS FIRE. I HAVE SEEN ALL OVER INTERNET AND NATIONAL NEWS STORIES ABOUT THIS EXACT SAME PROBLEM. I GUESS CAUSE THERE HAS NOT BEEN ENOUGHT FATALITIES TO FIX THEIR PRODUCT. THIS WIRING HARNESS ALMOST BURNED DOWN OUR BUSINESS - WOULD FORD PAY IT - NO WAY - I TOLD CUSTOMER SERVICE I WAS GOING TO PUT THIS BURNED JOKE OF A CAR ON OUR FRONT LOT AND WRITE ON THE WINDSHIELD "QUALITY IS JOB 1" IF YOU DONT BURN UP IN ONE OF OUR VEHICLES.!! I WANT A RESOLUTION TO THIS MATTER!!!!*AK

I BOUGHT A CAR ON AUG O8,2003. IT BROKE DOWN AN HOUR LATER ON THE HIGHWAY. I TOOK IT TO TINKS AND THE MECHANIC RUSS TOLD ME THAT THE WERE 20-30 WIRES THAT NEED TO BE REPLACE AND THAT THE CAR WAS NO GOOD. I WANTED MY MONEY BACK AND THEY SAID THEY WOULD FIX THE CAR THE WARRANY IS FOR 30 DAYS.THEY FIXED THE CAR AND I GOT IT BACK ON AUG 14,2003. IT STALLED 4 TIMES AFTER I PICKED IT UP. THEY ALSO GAVE ME 4 KEYS THAT WOULD NOT OPEN THE CAR SO I WAS LOCKED OUT. THEY HAD TO BREAK INTO THE CAR BECAUSE THEY DIDN'T HAVE THE KEY. I HAD TO GO PHILLIPSBURG TO GET AN ID I HAD LOST. I WAS DRIVING IN THE THIRD LANE WHEN THE CAR JERKED AND STARTED SMOKING. THATS WHEN WE NOTICE THE CAR WAS ON FIRE.I GOT OVER TO THE SHOULDER WE GOT OUT. THE CAR WAS ON FIRE I COULDN'T BELIEVE IT MY KIDS,MYSELF, AND THIER FATHER WERE IN DANGER.WE I CALLED THE DEALER AND I TOLD ANTHONY WHAT HAPPEN ,HE HAD NO REMORS HE SAID I HOPE YOU HAD INSURANCE. NOT ASKING IF WE WERE OK. CAN YOU HELP ME PLEASE HOW CAN HE CELL A CAR THAT CATCHES ON FIRE. THAT WAS A SCARY SITUATION AND I NEVER WANTED MY KIDS TO HAVE TO HAVE TO GO THROUGH THAT PUT YOURSELF IN MY SHOES HOW WOULD YOU FEEL IF IT WAS YOU. HELP ME PLEASE . *AK

MY FORD 95 SE 4-DOOR CONTOUR, CAME WITH P205/60RX15T BSW TIRES. I REPLACE THE ORIGINAL FRONT TIRES, WHICH WERE (FIRESTONE F-HAWK GTA BW-WTH SAME, AFTER 35 THOUSAND MILES. AFTER AN ADDITIONAL 15 THOUSNAND, I REPLACED THE ORIGINAL REAR TIRES WITH ANOTHER BRAND NAME-ROTATING THE NEWER FIRESTONES TO THE REAR OF THE CAR. AT 56 THOUSAND MILES THE LEFT REAR TIRE BLOWS OUT, AND THE TIRE SHOP SAID THAT BUBBLES ON THE INNER SIDEWALL PREVENTED THE TIRE FROM BEING REPAIRED. TWO DAYS LATER THE LEFT REAR TIRE BLOWS, AND I AM LEFT WITH-OUT A SPARE TIRE, WHICH IS WHEN I REPLACE THE TIRES THAT WERE 30.5 THOUSAND MILES PREVIOUSLY: HOGAN TIRE & AUTO SERVICE CENTERS, WALTHAM MASSUACHUSETTS, AND AUTHORIZED FIRESTONE DEALER. I NOW HAVE MISSMATCHED TIRES, ON MY CAR AS A RESULT OF PRELIMINARY TIRE WEAR AND BREAKDOWN. I WOULD LIKE A FIRESTONE DEALER TO PROVIDE ME WITH FOUR NEW TIRES, WHICH TO RESOLVE THE MY TIRE DIFFICULTIES. CORDIALLY GLENN CHESNUT. *AK