2025 Ford Bronco Sport

Vehicle was taken to Bowen [XXX] ([XXX]) for a transmission rebuild under RO #XXX, following repeated transmission failures. Dealer performed a complete teardown and rebuild of the transmission (replacing clutch components, seals, gaskets, fluid, reprogramming solenoids), and the repair order states the vehicle was road tested after repair with no DTCs present and "operating as designed." Vehicle was picked up on XXX at 11:20 AM. Approximately 24 hours later, on XXX at approximately 3:49 PM, while the vehicle was stationary, the instrument cluster displayed a "Shift System Fault, Service Required" warning, and the vehicle would not shift into any gear other than Park. The vehicle had to be towed by Ford Roadside Assistance back to Bowen [XXX] (tow reference #XXX). This is part of a pattern of recurring transmission-related failures on this vehicle since purchase, resulting in the vehicle being out of service for a substantial period across multiple repair attempts. A shift system fault rendering the vehicle undriveable in park-only mode, occurring within 24 hours of a certified "repair complete" transmission rebuild, raises serious concerns about the reliability and safety of the transmission system in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2025 Ford Bronco Sport. The contact stated that while driving at low speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer, where the failure could not be duplicated. Upon returning to the residence, the contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling). The vehicle was taken back to the dealer, where the recall repair was performed; however, the failure returned two days after the repair. The failure continued for several weeks, and the vehicle was taken back to the dealer; however, the dealer failed to duplicate the failure. A technician stated that the failure was likely due to the excessive hot climate in which the vehicle was being driven and that the hesitation was normal vehicle operation. The manufacturer was notified of the failure, and the contact informed the manufacturer that he did not feel safe driving the vehicle. The contact was then informed that the vehicle did not qualify under the Lemon Law, and the contact was provided a case number. The failure mileage was approximately 6,900.

The contact owns a 2025 Ford Bronco Sport. The contact stated that while driving downhill on the freeway with the adaptive cruise control engaged, the transmission independently shifted into neutral, the vehicle lost power, and failed to accelerate as needed. The vehicle was pulled over to the side of the road and shifted back into drive. The contact exited the freeway, and the vehicle was towed to a dealer. The contact stated that the word “CANCEL” in orange was displayed on the instrument panel, and the vehicle went into LIMP Mode. The dealer was unable to duplicate the failure. The vehicle was not repaired. The engine had seized but was operating under reduced power.

Both front lower control arm ball joints on my 2025 Bronco Sport failed prematurely at approximately 13,000 miles. Upon removal, both ball studs showed heavy corrosion and clear evidence of water intrusion past the factory boot seals. One boot's upper metal retainer was visibly deformed, allowing water into the joint. This level of corrosion should not exist on a vehicle this new and indicates a defective component or seal, not normal wear. I have retained both failed parts and have photographs documenting the condition. This is the same component covered under Ford's active do-not-drive safety recall 26S36 (NHTSA campaign 26V-340) for front lower control arm ball joint defects on 2021–2026 Bronco Sport vehicles. My VIN is not included in that campaign, but I experienced failure of the identical safety-critical component. I am reporting this so NHTSA is aware the defect may extend beyond the current recall population. When I brought the vehicle to my local Ford dealer and requested inspection under the new vehicle warranty, the service department refused to inspect the vehicle at all, citing a 1.5-inch aftermarket leveling kit. No inspection was performed and no determination was made that the modification caused or contributed to the failure. A leveling kit does not cause water intrusion past a factory boot seal. Because the dealer refused service on a safety-critical component, I replaced both ball joints at my own expense to keep the vehicle safe to drive. I have opened a case with Ford Customer Relationship Center (case CXH-09202228-R9R8V5). No crash or injury occurred, but ball joint separation causes loss of steering control, and I believe this failure mode warrants investigation of vehicles outside the current recall scope.

1. The Electronic Power Assisted Steering (EPAS) module and/or the front passenger-side suspension components failed, causing a complete loss of steering control and an un-commanded, continuous violent pull to the right. Yes, the vehicle and all malfunctioning components are completely intact and available for immediate inspection upon request. 2. Safety was put at extreme risk during highway speeds. The vehicle violently and continuously swerved directly toward the right-hand passenger side. There were 5 total occupants in the SUV, including my daughter-in-law and my three young grandchildren. My [XXX] granddaughter was strapped in a car seat directly next to that right passenger door, placing her in the immediate impact zone of a high-speed crash hazard. I had to physically fight the locked steering wheel with extreme physical force to prevent a catastrophic collision. 3. Not yet. The incident just occurred on XXX, and the vehicle is fundamentally unsafe to operate. It is currently parked and waiting to be transported via a professional flatbed tow truck to Murgado Ford of Chicago for a full mechanical and software diagnostic teardown. I have not yet contacted the dealership because they were unavailable on August 1 and closed on XXX 4. No. The vehicle is currently parked in a safe location in front of my home and has not yet been touched or inspected by any outside parties, police, insurance representatives, or the manufacturer. 5. No. There were absolutely no warning lamps, error messages, dashboard lights, strange noises, or any other symptoms prior to the failure. This catastrophic loss of control happened completely out of nowhere at highway speeds, and nothing like this has ever happened to this vehicle before. Crucially my lane keeping assist feature was manually turned off when this happened, meaning the vehicle overrode the settings to violently pull me to the right. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owned a 2025 Ford Bronco Sport. While the contact’s brother-in-law was driving approximately 55 MPH, the vehicle crashed into the rear of another vehicle, causing the vehicle to flip over and slide between 50 and 75 yards. During the crash, the Forward Collision Avoidance system failed to activate, and the front driver’s side air bags did not deploy. The driver was later taken to the hospital and treated for a concussion and arm and leg abrasions. A Police report was filed at the scene, and the vehicle was towed away and later deemed a total loss by the insurance company. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was 20,500.

This is a fourth occurrence related to NHTSA complaints 11749893, 11750183, and 11751201. The vehicle was previously diagnosed and repaired under warranty for the same 'Shift System Fault: Service Required' condition (transmission main control valve body replacement, RO #609213, completed July 21, 2026). Approximately 14 hours after pickup, on July 22, 2026, the identical fault recurred, the Check Engine light illuminated, and the vehicle died while driving. The vehicle was towed to Bowen Scarff Ford in Kent, WA and checked in the same day (RO #609522) for further diagnosis. This is now the second documented repair attempt for the same defect.

The contact owns a 2025 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while accelerating. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

My daughter was driving the vehicle. She left home, drove 2 miles to drop someone off, and returned home on a 2 lane road with a 30mph speed limit. Approximately half way home, while travelling approximately 30-35mph, the hood on the vehicle flew open. It shattered the windshield, bent the hood, and because the hood flew so far back, the top of both front side panels were bent back. The last time the hood had been opened was long before to have the oil changed. There were no warning lights about the hood, and the vehicle had been used quite a bit that day, and at speeds higher than it was travelling when the hood flew open, before the incident occured. We are concerned about latch failure.