2025 Ford Bronco Sport

Vehicle was taken to Bowen [XXX] ([XXX]) for a transmission rebuild under RO #XXX, following repeated transmission failures. Dealer performed a complete teardown and rebuild of the transmission (replacing clutch components, seals, gaskets, fluid, reprogramming solenoids), and the repair order states the vehicle was road tested after repair with no DTCs present and "operating as designed." Vehicle was picked up on XXX at 11:20 AM. Approximately 24 hours later, on XXX at approximately 3:49 PM, while the vehicle was stationary, the instrument cluster displayed a "Shift System Fault, Service Required" warning, and the vehicle would not shift into any gear other than Park. The vehicle had to be towed by Ford Roadside Assistance back to Bowen [XXX] (tow reference #XXX). This is part of a pattern of recurring transmission-related failures on this vehicle since purchase, resulting in the vehicle being out of service for a substantial period across multiple repair attempts. A shift system fault rendering the vehicle undriveable in park-only mode, occurring within 24 hours of a certified "repair complete" transmission rebuild, raises serious concerns about the reliability and safety of the transmission system in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This is a fourth occurrence related to NHTSA complaints 11749893, 11750183, and 11751201. The vehicle was previously diagnosed and repaired under warranty for the same 'Shift System Fault: Service Required' condition (transmission main control valve body replacement, RO #609213, completed July 21, 2026). Approximately 14 hours after pickup, on July 22, 2026, the identical fault recurred, the Check Engine light illuminated, and the vehicle died while driving. The vehicle was towed to Bowen Scarff Ford in Kent, WA and checked in the same day (RO #609522) for further diagnosis. This is now the second documented repair attempt for the same defect.

This is a third occurrence related to NHTSA complaints 11749893 and 11750183. On July 15, 2026, at approximately 7:30-7:42 AM, while driving to a scheduled Ford service appointment, the vehicle exhibited hesitation and delayed acceleration at multiple intersections, not isolated to one location. Although the vehicle's auto start-stop feature has been manually disabled, the hesitation at each stop felt similar to that feature engaging and re-engaging the engine. The vehicle then stalled completely at an intersection and would not move for approximately 10 minutes. The check engine light illuminated for the first time during this incident. Kent Police Department was contacted, event number 2026-44221. The vehicle was subsequently dropped off at a Ford dealership on July 15, 2026 for diagnosis under warranty.

This is a second occurrence of the Shift System Fault previously reported in NHTSA complaint 11749893. On July 13, 2026, while parked, the vehicle again displayed a 'Shift System Fault - Service Required' warning, followed by a 'Service Vehicle Soon' message. The vehicle would not shift out of Park. This incident was captured on video, which is available upon request. The vehicle has an appointment scheduled with a Ford dealership for diagnosis under warranty.

While driving home and stopped at a red light, the dashboard displayed a "Service Required" warning followed immediately by a "Shift System Fault" message. The vehicle would not accelerate and stalled in the middle of the road with traffic going around me. I was unable to move the vehicle until I was able to restart it, which took at minimum 2 tries and 5 minutes. The warning cleared after restarting but the vehicle had been purchased 11 days prior with only 18,241 miles. The problem has not yet been confirmed by a dealer but I am scheduled to take it in for inspection. No prior warning lamps appeared before this incident. The vehicle is available for inspection upon request.

2025 Bronco Do not drive your vehicle until your recall service is complete. Safety Recalls* Loose or missing upper ball joint fastener Recall incomplete Loose or missing upper ball joint fastener Recall incomplete Front upper control arm to knuckle ball joint loose or missing fastener Recall incomplete Inspect seat bolt presence and torque - recall is unable to be performed at this time. Please check the fsa landing page for more details. Recall incomplete Do not drive - front lower arm to frame attachment fastener inspection Recall incomplete Transmission main control valve body replacement Recall incomplete Rear door child safety lock inspection Recall incomplete Passenger airbag replacement Recall incomplete