The contact owns a 2024 Ford Bronco Sport. The contact stated that while driving at various speeds, the vehicle lost drive power and failed to accelerate properly. The App notified the driver of the powertrain failure. The vehicle was taken to the dealer and was diagnosed with powertrain failure. The dealer replaced the knock se…
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The contact owns a 2024 Ford Bronco Sport. The contact stated that while driving at various speeds, the vehicle lost drive power and failed to accelerate properly. The App notified the driver of the powertrain failure. The vehicle was taken to the dealer and was diagnosed with powertrain failure. The dealer replaced the knock sensor approximately 5 - 6 times but the failure persisted. The vehicle was taken to a different dealer, Ed Morse Ford Sierra Vista (100 AZ-90, Sierra Vista, AZ 85635); to be diagnosed, and the knock sensor was replaced. The second dealer had also replaced the engine twice, but the failure reoccurred while driving approximately 70 MPH, and the vehicle was coasted to the side of the road. The vehicle was towed to a third dealer, Jim Click Ford (6244 E 22nd St Tuscan AZ 85711). The dealer diagnosed that the fuel system and computer calibration had not been completed and corrected the issue. The following day, the powertrain failure reoccurred, and the vehicle was towed back to the third dealer. The contact was informed that the knock sensors and the powertrain control module needed to be replaced; however, the vehicle was still not running properly, and the dealer replaced the engine again. The vehicle was returned to the owner, and the powertrain failure reoccurred, and the vehicle was taken to the fourth dealer, Fairway Ford (2323 Laurens Rd, Greenville, SC 29607), who replaced the same parts as the third dealer. However, shortly after retrieving the vehicle, the engine lost drive power again. The dealer was contacted, and the dealer then referred the contact to another dealer. After speaking with the manufacturer several times, the contact reached out to the dealer and was informed that the manufacturer instructed the dealer not to make any additional repairs to the vehicle even though the vehicle had an extended warranty. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 111,000.
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