NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
99 reports65,000 miles · Mar 25, 2015
Power Train
TL* THE CONTACT OWNS A 2005 FORD 500. WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE WAS SLOW TO ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE, BUT THEY COULD NOT REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER MONTHS LATER AND THEY REPROGRAMMED THE TCM AND PCM, BUT THE FAILURE RECU…
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TL* THE CONTACT OWNS A 2005 FORD 500. WHILE TRAVELING APPROXIMATELY 45 MPH, THE VEHICLE WAS SLOW TO ACCELERATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TWICE, BUT THEY COULD NOT REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER MONTHS LATER AND THEY REPROGRAMMED THE TCM AND PCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #10701620
72,000 miles · Mar 21, 2015
Electronic Stability Control (esc)EngineFuel/propulsion System
VEHICLE SPEEDS UP AFTER STARTING ENGINE & PUT IN GEAR!! TOOK TO TWO DIFFERENT DEALERS BUT THEY COULD NOT FIND PROBLEM. LEFT DEALERS & IN HAPPENED THREE MORE TIMES. *TR
NHTSA ODI #10700863
100,000 miles · Jan 14, 2015
Latches/locks/linkages
TL* THE CONTACT OWNS A 2005 FORD 500. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT DRIVER AND PASSENGER DOORS FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 100,000.
NHTSA ODI #10672354
95,000 miles · Jan 13, 2015
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2005 FORD 500. THE CONTACT STATED THAT THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE FAILED TO LATCH CLOSED. THE FAILURE ONLY OCCURRED DURING FRIGID TEMPERATURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DOOR HANDLE WAS SPRAYED WITH AN UNKNOWN SOLUTION AND WAS REPAIRED MULTIPLE TIMES AT VARIOUS G…
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TL* THE CONTACT OWNS A 2005 FORD 500. THE CONTACT STATED THAT THE FRONT DRIVER SIDE INTERIOR DOOR HANDLE FAILED TO LATCH CLOSED. THE FAILURE ONLY OCCURRED DURING FRIGID TEMPERATURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DOOR HANDLE WAS SPRAYED WITH AN UNKNOWN SOLUTION AND WAS REPAIRED MULTIPLE TIMES AT VARIOUS GARAGES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. UPDATED 03/04/15*LJ THE CONSUMER STATED THE LATCH MECHANISM WAS REPLACED AT A COST OF $150. UPDATED 04/02/15
NHTSA ODI #10672056
90,000 miles · Jan 8, 2015
Electrical SystemExterior Lighting
FLICKERING OF INSTRUMENT PANEL, FUEL GAUGE, SPEEDOMETER, RPM'S INTERMITTENTLY FOR A LONG TIME... ALL COMPLETELY DEAD NOW. REVERSE LIGHTS ON AT ALL TIMES..BLAH BLAH..SAME AS EVERYBODY ELSE . THIS IS BS. NEVER BUY A FORD AGAIN. *TR
NHTSA ODI #10671055
119,000 miles · Jan 7, 2015
Electrical System
TL-THE CONTACT OWNS A 2005 FORD 500. THE CONTACT STATED THAT WHEN DRIVING, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. IN ADDITION, THE REVERSE LIGHTS ILLUMINATED WHEN THE VEHICLE WAS IN DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. DJR UPDATE…
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TL-THE CONTACT OWNS A 2005 FORD 500. THE CONTACT STATED THAT WHEN DRIVING, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. IN ADDITION, THE REVERSE LIGHTS ILLUMINATED WHEN THE VEHICLE WAS IN DRIVE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000. DJR UPDATED 8/17/15*CN
NHTSA ODI #10670626
125,000 miles · Jan 6, 2015
Unknown Or Other
DOOR LATCH RECALL IDENTIFIED BY FORD #36840. DOORS LATCHES FREEZE AND WILL NOT SHUT AND OPEN SUDDENLY. CAR HAS BEEN IN SHOP AT FORD DEALERSHIP 5-6 TIMES TO ADDRESS AND FIX THIS ISSUE RELATED TO A RECALL. THE RECALL KIT IDENTIFIED TO FIX THIS PROBLEM WAS PERFROMED AND NEVER WORKED. DOORS STILL OPEN AND WONT SHUT. CAR WAS LEFT THE…
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DOOR LATCH RECALL IDENTIFIED BY FORD #36840. DOORS LATCHES FREEZE AND WILL NOT SHUT AND OPEN SUDDENLY. CAR HAS BEEN IN SHOP AT FORD DEALERSHIP 5-6 TIMES TO ADDRESS AND FIX THIS ISSUE RELATED TO A RECALL. THE RECALL KIT IDENTIFIED TO FIX THIS PROBLEM WAS PERFROMED AND NEVER WORKED. DOORS STILL OPEN AND WONT SHUT. CAR WAS LEFT THERE OVERNIGHT AT FORD AND FROZE FOR THEM TODAY AND WOULD NOT SHUT. ALL FIXES AND TROUBLESHOOTING THEY HAVE DONE OR APPROVED DID NOT FIXT THE ORIGINAL RECALL PROBLEM. THIS IS A MAJOR SAFETY ISSUE. THE FIX TO FIX THIS PROBLEM IS FALSE AND SAFTETY IS HIGHLY AT RISK WITH POTENTIAL FOR KIDS TO FALL OUT OF CAR!! THIS IS A JOKE THAT THEIR SOLUTION TO A RECALL DID NOT EVEN FIX IT. I AM NO BEING TOLD BY FORD THAT I HAVE TO PAY TO HAVE ALL THE LATCHES REPLACED WHEN THEIR RECALL FIX DID NOT SOLVE THEIR OWN ISSUE. FORD HAS EVEN ACKNODWLEGED THE FIX TO SOLVE THE PROBLEM..... CONSUMER SAFETY IS AT RISK AND FORD DID NOT CARE!!!! WHAT HAPPENS WHEN SOMEONE FALLS OUT AND GETS SEVERLY INJURED OR KILLED?
NHTSA ODI #10670477
55,000 miles · Dec 2, 2014
Electrical System
TL* THE CONTACT OWNS A 2005 FORD 500. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND THE GAUGES FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE …
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TL* THE CONTACT OWNS A 2005 FORD 500. THE CONTACT STATED THAT THE INSTRUMENT PANEL AND THE GAUGES FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
NHTSA ODI #10661827
46,000 miles · Nov 10, 2014
Visibility/wiper
OK HERE WE GO DRIVING ON A INTERSTATE HIGHWAY RAINING HARD HAD WIPERS ON HIGH AND ALL OF SUDDEN WIPERS STOPPED WORKING HAD TO EASE THE CAR TO SHOULDER OF ROADWAY AND WAITED ABOUT 20 MINUTES BEFORE WIPERS WOULD WORK TOOK CAR TO FORD DEALER AND WAS TOLD NOTHING WAS WRONG WITH WIPERS (DEALERS EXCUSE) IT HAS HAPPEN SINCE THE FI…
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OK HERE WE GO DRIVING ON A INTERSTATE HIGHWAY RAINING HARD HAD WIPERS ON HIGH AND ALL OF SUDDEN WIPERS STOPPED WORKING HAD TO EASE THE CAR TO SHOULDER OF ROADWAY AND WAITED ABOUT 20 MINUTES BEFORE WIPERS WOULD WORK TOOK CAR TO FORD DEALER AND WAS TOLD NOTHING WAS WRONG WITH WIPERS (DEALERS EXCUSE) IT HAS HAPPEN SINCE THE FIRST DATE 9 TIMES AFTER EACH OCCURRENCE TOOK BACK TO FORD DEALER AND AGAIN SAME ANSWER NOTHING WRONG WITH WIPERS FORD MOTOR COMPANY WAS AND NEVER WILL BE OF ANY HELP GOD HELP IF IT HURTS MY FAMILY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10653771
165,000 miles · Sep 18, 2014
Electrical System
DRIVING THROUGH TOWN, WE CAME UPON A BRIDGE, WHEN ALL OF A SUDDEN THE CAR LOST ALL POWER. THE ENGINE WAS STILL RUNNING, BUT THE CAR WOULD NOT TAKE ANY GAS AND HAD NO POWER. COASTED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. AFTER SEVERAL MINUTES, I RESTARTED THE CAR AND IT WENT WITHOUT PROBLEM. ON TUESDAY THE SAME THING HA…
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DRIVING THROUGH TOWN, WE CAME UPON A BRIDGE, WHEN ALL OF A SUDDEN THE CAR LOST ALL POWER. THE ENGINE WAS STILL RUNNING, BUT THE CAR WOULD NOT TAKE ANY GAS AND HAD NO POWER. COASTED TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF. AFTER SEVERAL MINUTES, I RESTARTED THE CAR AND IT WENT WITHOUT PROBLEM. ON TUESDAY THE SAME THING HAPPENED AS I WAS LEAVING THE DRIVEWAY. ON THURSDAY TOO THE CAR TO SHOP AND IT REPEATED THE SAME THING TWICE WHILE IN THE CITY DURING BUSY TRAFFIC HOURS. *TR
NHTSA ODI #10637307