WE PURCHASED A 2004 FLEETWOOD TERRA RV. IN JULY OF 2004. DURING THE TEST DRIVE WE DISCOVERED THAT THE VEHICLE WAS DIFFICULT HANDLING AND DRIVING. IT HANDLED LIKE A 40'S OR 50'S TRUCK. THE FRONT END SEEMED VERY LOOSE AND THE VEHICLE WOULD FLY ALL OVER THE ROAD. IT WAS DIFFICULT TO EXPLAIN BUT WE DID POST A COMPLAINT TO THE DEALERSHIP THAT SOLD US THE VEHICLE AND THEY ASSURED US THAT THE PROBLEM WOULD BE ADDRESSED. WE PURCHASED THE VEHICLE AND WHEN WE ASK IF THEY HAD WORKED ON THE FRONT END THEY ASSURED US THAT THE VEHICLE WAS NOW IN GREAT RUNNING SHAPE. WE PURCHASED THE VEHICLE IN DENVER, COLORADO BUT WE LIVED IN GRAND JUNCTION, COLORADO. GRAND JUNCTION IS A LITTLE LESS THAN 300 MILES FROM DENVER. I MUST TELL YOU THAT WE HAD A REAL EXPERIENCE DRIVING THIS NEW RV OVER THE MOUNTAINS IN COLORADO. I HAD DRIVEN A COUPLE OF RV'S BEFORE AND I HAD NEVER HAD ANY PROBLEMS DRIVING THEM -- HOWEVER, AFTER DRIVING THIS NEW VEHICLE FOR NO MORE THAN 40 MILES AND FIGHTING TO KEEP IT ON THE HIGHWAY I SIMPLY GAVE UP. I WAS BEAT AND MY NERVES WERE SHOT. I TELL YOU I WILL NEVER DRIVE THIS VEHICLE AGAIN. ANYWAY, WHEN WE GOT TO GRAND JUNCTION WE WENT TO THE LOCAL FLEETWOOD DEALERSHIP AND WE WERE REFUSED ANY WORK ON THE VEHICLE. WE CALLED FLEETWOOD, WHO CALLED THEIR DEALER AND THE DEALER STILL WOULD NOT WORK ON THE VEHICLE. WE LET THE VEHICLE SIT IN STORAGE FOR THREE MONTHS AND THEN WE DROVE IT TO ARIZONA. AGAIN, THE DEALERSHIP IN ARIZONA REFUSED TO DO ANY WORK ON THE VEHICLE. AGAIN, FLEETWOOD CALLED THEM AND THIS TIME THEY DID DO SOME WORK. WE ALSO, GOT A LOCAL CHEV. DEALER TO WORK ON THE FRONT END. HOWEVER, WHATEVER WORK THEY SEEM TO DO THE PROBLEM STILL EXISTS AFTER THE WORK IS COMPLETED. WE FEEL THAT THE VEHICLE IS A REAL ROAD HAZARD AND THAT THE WAY IT HANDLES PUTS US AND ANYONE ELSE ON THE ROAD WHEN WE ARE DRIVING IN HARMS WAY. WE FEEL THAT THIS VEHICLE IS A REAL LEMON AND WILL NEVER HANDLE OF DRIVE WITHIN SAFETY STANDARDS AND SAFETY REGULATIONS. *JB

NHTSA ODI #10142225

12 miles · Mar 30, 2005

Steering

THIS VEHICLE IS A MOTOR HOME WHICH IS HAVING DIFFICULTY WITH THE STEERING. WHEN DRIVING AT APPROXIMATELY 40 MPH OR GREATER VEHICLE WILL NOT REMAIN STRAIGHT. OWNER HAS HAD THE VEHICLE IN THE REPAIR SHOP ON THREE DIFFERENT OCCASIONS, AND HAD THE WHEELS ALIGNED EACH TIME. HOWEVER, THE STEERING PROBLEM RECURRED. *AK *BF *NM

NHTSA ODI #10115156

Official recalls

08V320000 · Equipment:recreational Vehicle/trailer

Jul 15, 2008

FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence & remedy

Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.

Remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

07V120000 · Equipment:recreational Vehicle/trailer

Mar 19, 2007

CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.

Consequence & remedy

Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.

Remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.

06V388000 · Engine And Engine Cooling

Oct 4, 2006

ON CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH GENERAL MOTORS 8.1L V8 ENGINES, IMPROPER HARDENING DURING THE HEAT TREATMENT PROCESS CAN CAUSE THE FUEL RAIL PULSE DAMPER RETAINER CLIP TO FRACTURE, RESULTING IN INADEQUATE RETENTION OF THE DAMPER. IF THE DAMPER BECOMES LOOSE, FUEL COULD BE PUMPED BY THE FUEL PUMP INTO THE UNDER HOOD AREA.

Consequence & remedy

Consequence: IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD RESULT.

Remedy: WORKHORSE IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN (PLEASE SEE 06V225). DEALERS WILL REPLACE THE FUEL RAIL PULSE DAMPER RETAINER CLIPS ON THESE ENGINES FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 877-294-6773 OR FLEETWOOD AT 1-800-322-8216.

06V115000 · Electrical System

Apr 12, 2006

CERTAIN MOTOR HOMES BUILT ON WORKHORSE CHASSIS AND EQUIPPED WITH ACTIA CORPORATE INSTRUMENT CLUSTERS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 101 "CONTROLS AND DISPLAYS" AND NO. 105 "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." IF THE BRAKE FAIL INPUT FALLS BELOW A VOLTAGE OF 1.5V, THE BRAKE FAILURE LAMP AND ALARM WILL BE ACTIVATED. ALSO ACTIVATION OF THE ABS TELLTALE WHEN THE ABS IS NOT PROPERLY FUNCTIONING DOES NOT ALWAYS OCCUR.

Consequence & remedy

Consequence: AT NIGHT THE INSTRUMENT CLUSTER LIGHTS MAY FAIL AND THE DRIVER MAY NOT BE ABLE TO SEE THE INSTRUMENT PANEL GAUGES AND THE BRAKE WARNING LIGHT INDICATOR WHICH COULD INCREASING THE RISK OF A CRASH.

Remedy: WORKHORSE IS CONDUCTING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN AND REPROGRAM THE INSTRUMENT PANEL CLUSTER FREE OF CHARGE. OWNERS MAY CONTACT WORKHORSE AT 1-877-246-7731 OR FLEETWOOD AT 1-800-322-8216.

04V352000 · Trailer Hitches

Jul 20, 2004

CERTAIN MOTOR HOMES EQUIPPED WITH DRAW TITE HITCH RECEIVERS MAY BE MISSING ONE OR MORE WELDS BETWEEN THE HITCH RECEIVER BOX AND THE BOTTOM SUPPORT PLATE.

Consequence & remedy

Consequence: THE WELDS COULD BREAK, ALLOWING THE HITCH RECEIVER BOX AND THE TOWED LOAD TO SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL INSPECT AND REPLACE THE HITCH RECEIVER. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-322-8216.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE06005 · Inadvertent SLIDE-OUT Extension Movement

Opened Jan 20, 2006 · Closed May 2, 2006

Status: closed (inferred from source dates) · Equipment:recreational Vehicle/trailer

THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)