2016 Fiat 500X

I am being notified by Chrysler Fiat of a problem with oil consumption on my FIAT 500X. Since all the FIAT dealerships near me have closed, Chrysler is requiring me to: 1. Travel 1.5 hours to dealership. 2. Have an oil change performed at my expense. 3. Travel 1.5 hours home from dealership 4. Drive 1500 miles. 4. Travel 1.5 hours return to the dealership to verify oil consumption. If excessive consumption, engine will be replaced. (?) As stated by Customer Service. 5. Travel 1.5 hours home from dealership. They will not: A. Reimburse my time (8 hours total) approximately 6 hours drive time and 2 hours wait time. B. Pay for the oil change. Within the last month I have had an oil change. C. Pay for fuel for these trips, approximately 51 miles each way. Total of 200 miles. This is a manufacturing issue. All incurred expenses should be paid by Chrysler.

2016 FIAT 500X EASY SPORT AWD. I TOOK MY CAR IN LAST YEAR DUE TO A CODE IT WAS THREW RELATING TO ENGINE COOLING FAN & FOUND IT WAS ON AN UPDATED RECALL; CAR WAS STALLING BOTH WHILE DRIVING & WHILE AT A COMPLETE STOP, HAD EXCESSIVE OIL CONSUMPTION (1 QRT NEEDED EVERY 2 WKS), SHIFTED HARD FROM 1ST TO 2ND AND ALSO HAD ODD IDLING SOUND AT SPEEDS BTWN 15-25MPH WITH SUDDEN 'POWER BURST' AND LAST, EXCESSIVE HEAT FROM ENGINE RIGHT BEFORE IT THREW THE CODE. FIAT RECALL ASSISTANCE VERY HELPFUL AND GOT ME THE REPLACEMENT PART AND SERVICED AT LOCAL DEALERSHIP. RECALL NEVER SHOWED UP UNDER NHTSA EVEN TO THIS DAY. THE REPLACEMENT PART SEEMED TO CURE ALL EXCEPT FOR THE ODD IDLING SOUND. IT'S AS THOUGH CAR IS GOING TO STALL ANY SECOND, ALMOST A 'KNOCKING' IN ENGINE AND SLIGHT SHAKING CAN BE FELT. RECVD NOTICE TODAY FROM SAME DEALERSHIP THAT TOOK CARE OF LAST RECALL ON MY CAR. APPARENTLY IT HAS BEEN ADDED TO THE POWERTRAIN RECALL 16V529000, SO I WILL BE SCHEDULING AN APPT TOMORROW. WHEN I TRIED TO FIND THE RECALL, MY VIN SEARCH CAME BACK WITH 'YOU HAVE 0 UNREPAIRED RECALLS'??? I HAD TO COMPLETE A SEARCH WITHOUT THE VIN TO FIND OUT WHAT CAMPAIGN IT WAS UNDER. IF DEALER IS SENDING ME ALERTS, CERTAINLY NHTSA SHOULD HAVE MY CAR LISTED FOR THE SAME RECALL AS THEY DO...YOU GUYS DO ALL GO OFF THE SAME RECALL DATABASE AS MFG DO, DON'T YOU?

TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLE, THE VEHICLE STARTED TO SHAKE WITH AN ABNORMAL SOUND COMING FROM THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE FAILURE AS A MALFUNCTION OF THE COOLING FAN ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. HELFMAN MASERATI OF HOUSTON (7720 KATY FWY # B, HOUSTON, TX 77024, (713) 533-6100) WAS CONTACTED AND INFORMED THE CONTACT THAT THEY MAY BRING THE VEHICLE TO THE DEALER FOR REPAIRS. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL AND THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,000.

TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE STOPPED AT A LIGHT, THE VEHICLE STARTED SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO FIAT OF MONTGOMERYVILLE (710 BETHLEHEM PIKE, MONTGOMERYVILLE, PA 18936) WHERE IT WAS DIAGNOSED THAT THE ENGINE MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED IN FEBRUARY OF 2021 WHILE THE VEHICLE WAS STOPPED AT A LIGHT, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT AND THE VEHICLE STARTED SHAKING. THE CONTACT STATED SHE TOOK THE VEHICLE BACK TO THE DEALER FIAT OF MONTGOMERYVILLE AS SHE HAD JUST HAD AN OIL CHANGE. THE MECHANIC DIAGNOSED THE VEHICLE AND STATED THAT AN ENGINE MOUNT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE DEALER INFORMED HER OF TSB: 09-002-17 (ENGINE VIBRATION FELT IN THE STEERING WHEEL AND SEAT). THE TSB STATED THAT THE ENGINE MOUNTS NEEDED TO BE REPLACED. THE CONTACT WAS UPSET THAT THERE WAS A TSB AND NOT A RECALL WHICH MEANT SHE HAD TO PAY OUT OF POCKET AGAIN. THE CONTACT STATED THAT SHE ATTEMPTED TO NOTIFY THE MANUFACTURER BUT WAS INFORMED THAT THEY WERE UNABLE TO ASSIST. THE CUSTOMER CONSUMER LINE REPRESENTATIVE INFORMED HER THAT SHE COULD NOT FILE A COMPLAINT AND PROVIDED THE NUMBER TO NHTSA. THE FAILURE MILEAGE WAS 86,000.*DT

TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED WHILE AT A STANDSTILL, THE VEHICLE VIBRATED WITH ABNORMAL SOUNDS COMING FROM THE ENGINE COMPARTMENT, STEERING COLUMN, AND GEAR SHIFTER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FIAT OF MONTGOMERYVILLE (710 BETHLEHEM PIKE, MONTGOMERYVILLE, PA 18936, (215) 855-9540) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE MOUNT TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

TL* THE CONTACT OWNS A 2016 FIAT 500X. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE PASSENGER'S SIDE TURN SIGNAL INTERMITTENTLY FAILED TO OPERATE AS DESIGNED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HERITAGE FIAT LOCATED AT 11212 REISTERSTOWN RD, SUITE B, OWINGS MILLS, MD 21117 WHO DIAGNOSED THAT THE INTERNAL SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE SWITCH WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT YET CONTACTED. THE FAILURE MILEAGE WAS 31,000.

VEHICLE CONSUMES EXCESSIVE OIL IN BETWEEN REGULAR OIL SERVICE WINDOWS. VEHICLE ALSO SHUTS OFF RANDOMLY WHILE IN MOTION WITH NO WARNING AT ALL. THIS SHUTDOWN ISSUE HAS OCCURRED ABOUT 6 TIMES IN ONE MONTH. OBVIOUSLY A BIG SAFETY ISSUE BECAUSE I NEED TO BRING THE CAR TO A COMPLETE STOP IN TRAFFIC TO SHIFT IT BACK INTO PARK TO TURN THE CAR ON AGAIN.

MY CAR DIDN'T START AND THEN FINALLY DID. WHILE DRIVING IT STALLED,ALL OF A SUDDEN I GOT CONTROL ENOUGH TO PARK AT WORK . WITH NO WARNING SIGNS I PROCEEDED TO CHANGE BATTERY AFTER WORK AND IT STILL WOULDN'T START THEN AFTER ATTEMPTING TO START WITH NEW BATTERY THE CAR WITH LOCK SYMBOL CAME OUT. STILL AT THIS POINT NO WARNING WAS GIVING AS I WAS DRIVING THIS CAR PERFECTLY FINE UNTIL THIS. ALL THIS WAS ON MAIN STREETS. I HAVE SMALL KIDS AND THIS IS NOT AN ACCIDENT THAT I WOULD EVER WANT WITH OR WITHOUT THEM BECAUSE OF A TECHNICAL ISSUE OF A CAR.