2016 Fiat 500X

The contact owns a 2016 Fiat 500X. The contact stated that the cover over the button needed to open the driver’s side door would frequently fall off. Over time, the driver’s side door handle had fractured upon an attempt to open the door. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 65,000.

EVERY SINCE I PURCHASED MY 2016 FIAT 500X EASY AWD IN 2017, I'VE HAD ISSUES WITH MY HATCH LATCHING MECHANISM. I'LL BE DRIVING ALONG AND IT WILL OPEN ON IT'S OWN, WHICH IS DISCONCERTING ESP WHEN I HAVE STOWED SOMETHING AND THIS HAPPENS ON A FWY, MAJOR SAFETY CONCERN FOR THOSE DRIVING BEHIND ME! DEALER COULD FIND NOTHING WRONG, THOUGH NUMEROUS COMPLAINTS CONTINUE TO BE LOGGED ABOUT IT. THEN EARLIER THIS YEAR, I WENT TO OPEN THE HATCH AND THE RUBBER PUSH-BUTTON FELL OUT. I WAS ABLE TO GET IT BACK IN THERE BUT THAT ONLY TOOK A PASSENGER SLAMMING THE HATCH SHUT FOR ALL OF THE PARTS TO FALL OUT IN TO THE STREET. NOW IT WILL NOT OPEN FROM THE OUTSIDE NOR THE INSIDE. CALLED DEALER WHO REFUSED TO GIVE ME A BALL-PARK PRICE BUT DID SAY WHEN I DO BRING IT IN, I'LL BE CHARGED A $165 DIAGNOSTIC FEE WHETHER I HAVE IT WORKED ON OR NOT AND THAT FEE DOESN'T EVEN GO TOWARDS THE ACTUAL REPAIR/REPLACEMENT/LABOR COSTS. SERIOUSLY? I HAVE TO PAY THEM $165 JUST TO DIAGNOSE WHAT WE BOTH ALREADY KNOW WHAT IT NEEDS, BUT WOULD TAKE THEM ALL OF 5 MIN TO CONFIRM & THEN TAKES 5 DAYS FOR THE PART TO COME WHICH I'LL BE KEPT IN THE DARK FOR THAT COST UNTIL HE HANDS ME THE BILL? SINCE WHEN DO SERVICE TECHS GET PAID THE FULL HOUR FOR 5 MIN OF LOOKING - NOT DOING ANYTHING AND THEN NOT EVEN APPLY IT TOWARDS THE ACTUAL DOING?! IS THIS LEGAL?! THEY SHOULD NAME THE FEE MORE APPROPRIATELY THEN, THE JUST BECAUSE WE CAN FEE. I'VE BETTER TITLES FOR THIS PRICE GOUGING, BUT WILL REFRAIN SO THAT THIS COMPLAINT MIGHT DRIVE A RECALL FOR THIS FAULTY HATCH LATCH MECHANISIM.

I OWN A 2016 FIAT 500X, UNSURE OF THE MODEL BECAUSE I WAS TOLD I WAS PURCHASING A TREKKING BUT PAPERWORK STATES LOUNGE 2. THE VIN NUMBER HAS BROUGHT UP THE DIFFERENT TWO MODELS DEPENDING ON WHAT VIN SEARCH YOU USE. ONE ISSUE WITH THE VEHICLE, ARE THE EXTERIOR LIGHTS. AT THE CURRENT TIME, IT HAS A BLINKER, REAR TAILLIGHT AND A BRAKE LIGHT OUT. AND WHEN ONE LIGHT GOES OUT, USUALLY 2-3 OTHER LIGHTS FOLLOW. THIS WILL BE THE 3RD TIME IT'S GOING IN FOR REPAIRS FOR THAT ELECTRICAL ISSUE. IT IS ALSO CONSUMING TOO MUCH OIL. YESTERDAY AFTER I FINALLY GOT IT STARTED, SEVERAL LIGHTS APPEARED ON THE DASHBOARD, PARK BRAKE FAILURE LIGHT, TRANSMISSION MALFUNCTION INDICATOR LIGHT AND THE ESC LIGHT. WHEN I PUT IT IN DRIVE MODE, A LIGHT WARNING ME THE DRIVE MODE WAS UNAVAILABLE. THE VEHICLE IDLES ROUGH. ONCE I STOPPED AT A STOP SIGN AND THE VEHICLE JUMPED INTO NEUTRAL. THE BACKUP CAMERA HAS STAYED ON BEFORE WHILE DRIVING DOWN THE ROAD. ALSO 2 DOOR HANDLES HAVE HAD TO BE REPLACED AND THE DRIVERS SIDE KNOB THAT HAS ALREADY BEEN REPLACED ONCE, SEEMS TO BE STICKING LIKE THE ONE BEFORE IT THAT COMPLETELY BROKE OFF.

WHEN OPENING THE DRIVER SIDE DOOR, YOU FEEL A SLIGHT DROP, IT FEELS AS IF THE DOOR IS UNHINGED. I TOOK IT TO THE DEALER AND WAS TOLD THAT THEY HAD ADDRESSED IT. THE DOOR IS STILL DOING THE SAME THING. IS THIS A VEHICLE ISSUE OR COULD THE CAR HAVE BEEN DAMAGED AT THE DEALER? I HAVE ADDRESSED THIS TWICE AND NOTHING IS BEING CORRECTED.