2016 Fiat 500X

THIS VEHICLE HAS 3 RECALLS AND I DIDN'T SEE THEM ALL LISTED ON YOUR WEBSITE. THE NEW RECALL I WILL ENCLOSE IN A DOCUMENT. THE FIRST RECALL WAS AN ISSUE WITH SHIFTING INTO ALL WHEEL DRIVE AND CONNECTED TO THE ELECTRICAL SYSTEM. THE COOLING AGENT FAN IS MALFUNCTIONING WHICH CAN OVERHEAT AND CAUSE RISK OF INJURY AND POSSIBLE FIRE IN ENGINE. I STARTED NOTICING MY CHECK ENGINE LIGHT WOULD GO ON AFTER START UP EVEN THOUGH I WASN'T DUE FOR ONE. I CHECKED OIL AND IT WAS FINE. MY CAR STARTED JOLTING FORWARD AND BACKWARDS WHEN STARTED .IT WOULD JOLT BACKWARDS WHILE IN REVERSE. IT'S LOST POWER AFTER STARTING WHILE REVERSING IN MY GARGE. AT TIMES I WAS AFRAID IT WOULD STALL WHILE DRIVING ON BACK ROADS AND WHILE SLOWING DOWN FOR TURNS.ON HIGHWAY AND MAIN ROADS I STARTED SMELLING HEAT FROM FROM ENGINE AND COULD FEEL THE ENGINE STRUGGLING TO FUNCTION. IT'S AT DEALERSHIP NOW FOR RECALL. THANKS

HAS HAPPENED MULTIPLE TIMES WHERE THE PUSH BUTTON IGNITION DOES NOT START THE VEHICLE- INSTEAD THE MESSAGE DRIVE MODE UNAVAILABLE POPS UP. THIS MESSAGE HAS ALSO APPEARED EVEN WHEN THE CAR HAS STARTED. ALSO, LOST ALL CONNECTION ON DASHBOARD- NO FUNCTIONALITY WHATSOEVER- TOOK IT TO THE DEALERSHIP AND WAS ADVISED NO CODE WAS THROWN- BUT IF ELECTRICAL A CODE WOULD NOT BE THROWN. WAS ADVISED TO WAIT UNTIL IT HAPPENS AGAIN AND THEN CALL TO BRING IN. THIS HAPPENED WHEN I HAD DROVE THE CAR FOR ABOUT 8 MILES TURNED OFF AND CAME BACK AFTER GOING SHOPPING FOR ABOUT AN HOUR. NO INDICATION OF AN ISSUE BEFORE OR AFTER. I PREVIOUSLY HAD AN ISSUE WITH MY ENTIRE RADIO/CENTER CONSOLE ELECTRICAL SYSTEM WHICH REQUIRED A REPLACEMENT AS THIS DEALERSHIP STATED NO UPDATES AVAILABLE.

MY WIFE TOLD ME OF THIS HAPPENING TO HER AND I DIDN'T BELIEVE HER UNTIL IT HAPPENED TO ME. SO, I'M DRIVING DOWN NEIGHBORHOOD STREETS AT ABOUT 45 MPH, THE POSTED SPEED LIMIT, AND I GO TO CROSS AN INTERSECTION AND THE CAR LOSES ALL POWER WITH TRAFFIC HEADED TOWARDS ME. LUCKILY, IT REGAINED POWER A FEW SECONDS LATER, BUT I FEEL WE'VE JUST BEEN LUCKY SO FAR. MY WIFE HAS EXPERIENCED THIS SEVERAL TIMES, ON HIGHWAYS, NEIGHBORHOOD ROADS, ETC. AND I HAVE EXPERIENCED IT TWICE NOW. THE NEXT DAY, THE DRIVE MODE UNAVAILABLE MESSAGE CAME ON WHEN I STARTED THE VEHICLE AND WOULD NOT GO. TOOK IT TO THE DEALERSHIP THE FIRST TIME I EXPERIENCED IT AND WAS TOLD THE OLD UPDATE STORY. TOOK IT IN AGAIN AND THEY KEPT IT A WHOLE WEEK THE NEXT TIME AND COULDN'T FIND ANYTHING WRONG THEY SAID. IT KEEPS HAPPENING, THE COMPUTER KEEPS TURNING OFF OUR DISPLAY, AND I BELIEVE THE ENGINE FAN MAY BE GOING OUT NOW. NOT A GOOD/QUALITY VEHICLE AT ALL AND I FEEL LIKE FIAT DOESN'T HAVE ANY ANSWERS FOR THE PROBLEMS AS WE KEEP BEING TOLD "UPDATES," YET IT CONTINUES HAPPENING.

MY CAR HAS GONE TO THE DEALER REPEATEDLY FOR THE FOLLOWING ISSUES: BAD STRUTS, LOOSE ENGINE MOUNTS, OVERHEATING (BROKEN FAN), "DRIVE MODE NOT AVAILABLE", RADIO NOT WORKING, AND NOW MESSAGES SAYING LIGHTS ARE OUT WHEN THEY ARE NOT (CODE SAYS "PENDING CODE") THIS CAR DRIVES TERRIBLE AND IS UNSAFE AND UNRELIABLE- IT SPENDS MORE TIME AT THE DEALER THAN IN MY DRIVEWAY - IT HAS 40K MILES AND IS STILL UNDER WARRANTY

I BOUGHT THIS CAR SECOND HAND. 33200 MILES STILL ON THE WARRANTY. AFTER FEW MONTHS, 650 MILES OF USAGE, A WARNING LIGHT FOR FOR THE ENGINE AND "DRIVING MODE UNAVAILABLE" STARTED POPPING UP, SO THIS A PLATE LIGHT WARNING POP UP AS WELL. BROUGHT TO FIAT, THEY SAID IT WAS THE THERMOSTAT WHICH IT WAS THEN CHANGED AND SUPPOSEDLY WOULD FIX THE ISSUE. GOT THE CAR BACK. AFTER FEW DAYS AND 125 MILES MORE AGAIN THE "DRIVE MODE UNAVAILABLE" WARNING POP UP... THEN THE FOUR WHEAL DRIVE UNAVAILABLE POP UP..THERE WAS ALSO A WHEAL WARNING POPPING UP. THEN OUT OF A SUDDEN, ON A TRAFFIC LIGHT THE CAR DIDN'T WANT TO START. I HAD TO TURN OFF THE ENGINE AND TURN BACK ON. ONCE I TURNED THE ENGINE BACK, ALL KINDS OF WARNING SIGNS CAME UP. I WAS ABLE TO DRIVE HOME. THEN THE ENGINE LIGHT WARNING KEPT ON. SO DID THE "DRIVE MODE UNAVAILABLE". BROUGHT THE CAR BACK TO FIAT RIGHT AWAY. THEY SAID THE BATTERY WAS NOT TIED CORRECTLY. WHICH I DON'T UNDERSTAND HOW IT DID HAPPEN AND WHY THEY DID NOT SEE THAT THE FIRST TIME THEY LOOK AT THE CAR. GOING TO PICK UP THE CAR TOMORROW AND HOPE WILL NOT GOING TO HAVE TO REPORT FURTHER ISSUES.

ON 3/30/2019, AFTER A SHORT DRIVE (APPROX. 0.5 MILES), THE FOLLOWING MESSAGE APPEARED ON THE DASHBOARD: 'DRIVE MODE UNAVAILABLE' AND 'SERVICE ENGINE'. THIS WAS ALSO ACCOMPANIED BY WHAT SEEMED TO BE MUCH MORE NOTICEABLE VIBRATION FROM THE WORKING ENGINE AND A SUBTLE SMELL OF SOMETHING BURNING. TOTAL MILEAGE DRIVEN AT THE TIME OF INCIDENT IS 17,284.

I HAVE HAD AT LEAST 5 INCIDENTS SO FAR WITH MY FIAT TURNING COMPLETELY OFF WHILE DRIVING DOWN THE ROAD. I HAVE TAKEN IT IN NUMEROUS OF TIMES TO THE DEALER WITH NO LUCK. I HAVE DOCUMENTED EACH AND EVERY TIME MY CAR DECIDES TO SHUT OFF WHILE DRIVING. I FIND MY CAR TO BE A SAFETY HAZARD TO ME AND MY FAMILY AS WELL AS OTHERS. THE DEALERSHIPS SEEM TO NOT KNOW WHY MY FIAT TENDS TO SHUT DOWN WHILE DRIVING. FIRST I HAD ONLY ABOUT 25000 MILES AND IT SHUTS OFF WHILE TURNING IN A 4 WAY INTERSECTION, FIAT PLACE HAD ME TAKE IT IN JUST TO SAY IT NEEDED AN UPDATE. SECOND TIME I STALLED IN MY NEIGHBORHOOD WITH MY CHILDREN INSIDE. CALLED THE DEALER, SAID IT NEEDED AN UPDATE. 3RD TIME HAPPENED WHILE DRIVING IT TO THE DEALERSHIP THE SAME DAY. DEALER HAD IT FOR TWO WEEKS AND SAID IT WAS A NEW UPDATE THAT CAUSED MY FIAT TO TURN OFF COMPLETELY. 4TH TIME HAPPENED WHILE I DRIVING DOWN THE ROAD AT 45MPH AND DEALER HAD ME BRING IT IN AND SAID IT WAS CAUSED BY MY KEY FOB BATTERY ( LITERALLY JUST CHANGED THE BATTERIES THE DAY BEFORE). ALL BS FROM THE DEALERS MECHANICS. SO I CALLED FIAT CUSTOMER SERVICE AND THEY TOLD ME I SHOULD NOT BE DRIVING THE VEHICLE AT ALL, I SHOULD RETURN THE CAR TO THE DEALER TO HAVE THEM RUN TEST. THEY HAD IT FOR A MONTH AND SAID IT WAS CAUSED BY MY DRIVING HABITS AND THEY COULD NOT DO ANYTHING ABOUT IT. SO NOW MY FIAT DECIDES TO SHUT OFF WHILE DRIVING 70MPH 49000 MILES ON THE INTERSTATE, THANKFULLY I WAS IN THE SLOW LANE AND WAS ABLE TO COAST TO A SAFE POSITION TO PUT MY CAR IN PARK AND RESTART. THIS HAS BEEN HAPPENING SINCE THE 3RD MONTH OF OWNERSHIP JUNE 2017.

HAPPENED AGAIN -- THIS IS THE THIRD TIME THIS HAS HAPPENED SINCE I PURCHASED THE CAR IN NOV 2016. ENGINE SHUTS OFF WHILE DRIVING. FIAT DEALER APPARENTLY CLUELESS ABOUT THE ISSUE AND HOW TO REPAIR. TOOK CAR TO SAME DEALER ALL THREE TIMES THIS HAPPENED - EACH TIME THEY'VE GIVEN ME A RIDICULOUS REASON THE CAR IS LITERALLY SHUTTING OFF WHILE I AM DRIVING DOWN THE STREET!! FIRST TIME THEY SAID IT WAS BECAUSE THE COMPUTER NEEDED UPDATING?!?! SECOND TIME (POSTED ON NHTSA WHEN 2ND TIME HAPPENED) THEY SAID IT WAS A LOOSE CABLE CONNECTION TO THE BATTERY - NEVER ONCE EXPLAINED WHY CAR WAS GIVING THE ALERT "DRIVE MODE UNAVAILABLE), AND NOW THIS THIRD TIME THEY SAID THEY COULDN'T GET CAR TO REPLICATE THE PROBLEM. MAKES ZERO SENSE - CAR ENGINE SHUTTING OFF WHILE DRIVING AND IN MOTION 3+ TIMES A DAY!!! FIAT DEALER KEPT CAR FOR 8 DAYS - AT ONE POINT TOLD ME IT NEEDED ALMOST $2000 OF WORK AND THAT THE REASON ENGINE WAS SHUTTING OFF WHILE DRIVING WAS LOW OIL PRESSURE?!?! AFTER I QUESTIONED THEM EXTENSIVELY ABOUT THE CHARGES AND THE SUPPOSED LOW OIL PRESSURE - THEY CHANGED THEIR STORY AND SAID OIL PRESSURE WAS JUST SLIGHTLY BELOW NORMAL AND APOLOGIZED ABOUT THE $2000 CHARGES - SAID I DIDN'T OWE ANYTHING?? AGAIN, THEY COULD NOT GIVE ME A REASON WHY CAR WAS SHUTTING OFF AND SUPPOSEDLY THEY COULDN'T GET IT TO REPLICATE THE ISSUE. SO I PICKED UP THE CAR AND IT HASN'T DIED ON ME ONCE - SO THEY MUST HAVE DONE SOMETHING TO IT. WHY THE COVER UP!?! WHY DOES MY CAR COMPLETELY SHUT OFF WHILE DRIVING?!?! EVERYTHING GOES OUT WHEN IT DOES -- BECOMES DIFFICULT TO STEER AND BRAKE. SERIOUSLY SCARY!!!

TL* THE CONTACT OWNS A 2016 FIAT 500X. WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. THE DEALER (FIAT OF EDMOND, 14113 BROADWAY EXTENSION HWY, EDMOND, OK 73013, (405) 696-0631) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.