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When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Seat Belts. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
Mileage unknown · Aug 3, 2026
Seat Belts
Vehicle is a 2025 Entegra Launch 19YG Class B motorhome (final-stage manufacturer Entegra Coach/[XXX]; Mercedes-Benz Sprinter chassis VIN [XXX]), purchased new [XXX] from General RV West Chester, PA. The vehicle spent approximately the first nine months of ownership at the selling dealer's service department for warranty repairs…
Read full complaint
Vehicle is a 2025 Entegra Launch 19YG Class B motorhome (final-stage manufacturer Entegra Coach/[XXX]; Mercedes-Benz Sprinter chassis VIN [XXX]), purchased new [XXX] from General RV West Chester, PA. The vehicle spent approximately the first nine months of ownership at the selling dealer's service department for warranty repairs, including interior disassembly. Upon final pickup in January 2026, after driving the vehicle home approximately [XXX], and then taking it for a short trip [XXX], while driving the vehicle home, I heard components banging and stopped to investigate. I found interior shelving incorrectly reinstalled, and upon returning to the driver's seat found the driver's seatbelt no longer anchored — the anchorage was fully detached at the B-pillar/frame. The vehicle had been released to me for road use in this condition. No crash or injury occurred. Photos of the detached anchorage were taken at the time and provided to the dealer in writing on January 11, 2026. The condition was subsequently reattached. Reporting because the vehicle was released for highway use with a non-functional driver seatbelt anchorage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Jayco, Inc (Jayco) is recalling certain 2025 Entegra Launch and Jayco Terrain motorhomes. An incorrect standard outlet was installed in the kitchen instead of a GFCI protected outlet.
Consequence & remedy
Consequence: A lack of proper circuit protection increases the risk of electric shock and injury.
Remedy: Dealers will replace the Non-GFCI breaker with a GFCI breaker at the load center for the proper circuit protection at the kitchen outlet, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903629.
Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
Additional source detail variants (2)
Equipment:recreational Vehicle/trailer:plumbing:potable Water:storage Tank
Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
Fuel System, Diesel:storage:tank Assembly
Jayco, Inc. (Jayco) is recalling certain 2021-2025 Entegra Coach Launch, 2022 Launch LE, 2021-2025 Jayco Terrain, and 2022 Terrain LE recreational vehicles. The grey water tank support brackets may contact and damage the fuel tank, causing a leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will replace the support brackets, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903619.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2025 Entegra Launch Problems, Complaints & Recalls | Skip That Year
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