IllustrationTL* THE CONTACT OWNS A 2014 STELLAR 27DBL (NA) TRAVEL TRAILER. WHILE DRIVING 45 MPH, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT HERE WAS AN ISSUE WITH THE TRAILER. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND NOTICED THAT THE REAR FRAME HAD A NINE FOOT CRACK, THE AXLE WAS PUSHED OUT TO THE LEFT, AND THE REAR TIRES WERE T…
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TL* THE CONTACT OWNS A 2014 STELLAR 27DBL (NA) TRAVEL TRAILER. WHILE DRIVING 45 MPH, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT HERE WAS AN ISSUE WITH THE TRAILER. THE CONTACT PARKED ON THE SIDE OF THE ROAD AND NOTICED THAT THE REAR FRAME HAD A NINE FOOT CRACK, THE AXLE WAS PUSHED OUT TO THE LEFT, AND THE REAR TIRES WERE TURNED TO THE LEFT. THE CONTACT WAS ESCORTED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE INDEPENDENT MECHANIC CONTACTED THE MANUFACTURER AND WAS PROVIDED A BLUEPRINT TO WELD THE FRAME TOGETHER. SEVERAL MONTHS AFTER THE REPAIR, WHILE DRIVING OVER A BUMP IN THE ROAD, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PULLED OVER AND NOTICED THAT THE FRONT TRAILER FRAME WAS CRACKED. THE MANUFACTURER WAS CONTACTED AND SENT A WELDER TO REPAIR THE TRAILER. THE WELDER STATED THAT THE FRAME AND CHASSIS WERE WELDED; HOWEVER, THE FIBERGLASS AND INNER FENDER WELL STILL NEEDED TO BE REPAIRED. THE CONTACT MENTIONED THAT THE MANUFACTURER AND CURTIS TRAILERS (LOCATED AT 10177 SE POWELL BLVD, PORTLAND, OR 97266, (503) 760-1363) WERE CONTACTED TO COMPLETE THE FIBERGLASS AND INNER FENDER WELL REPAIRS. THE CONTACT WAS INFORMED THAT HE WOULD BE RESPONSIBLE FOR ANY ADDITIONAL PAYMENT. THE VIN WAS UNKNOWN. CONSUMER STATED HERE IS AN E-MAIL STRING PERTAINING TO MY COMPLAINT # 11267716 REGARDING MY STELLAR TOY HAULER BUILT BY ECLIPSE RV IN CALIFORNIA THAT USED AN LCI (LIPPERT COMPONENTS) CHASSIS THAT FAILED TWICE. VIN NOT AVAILABLE.*JB