Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Suspension. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
40,000 miles · Apr 2, 2009
Suspension
THE COTTLEVILLE FIRE DISTRICT HAS 4 2004 E-ONE PUMPERS. ALL HAVE REAR SPACERS BETWEEN THE FRAME AND THE U-BOLT THAT HAVE FAILED IN THE SAME MANOR. THE HOLLOW SPACERS HAVE CRUSHED AND COME APART. OUR FIRST TRUCK SUSTAINED THE MOST DAMAGE WHEN THE SUSPENSION SHIFTED AND SHEARED THE AIR RIDE BOLTS DUE TO THE FAILURE OF THE SPACERS.…
Read full complaint
THE COTTLEVILLE FIRE DISTRICT HAS 4 2004 E-ONE PUMPERS. ALL HAVE REAR SPACERS BETWEEN THE FRAME AND THE U-BOLT THAT HAVE FAILED IN THE SAME MANOR. THE HOLLOW SPACERS HAVE CRUSHED AND COME APART. OUR FIRST TRUCK SUSTAINED THE MOST DAMAGE WHEN THE SUSPENSION SHIFTED AND SHEARED THE AIR RIDE BOLTS DUE TO THE FAILURE OF THE SPACERS. ALL FOUR OF THE PUMPERS/ENGINES HAVE HAD THE REAR SUSPENSION SHIFT DUE TO THE FAILURE OF THE SPACERS. WE ARE FORTUNATE IT WAS CAUGHT BEFORE THE FAILURE CAUSED A CRASH. E-ONE INDICATES THAT THEY HAVE SWITCHED TO USING CAST SPACERS AND ADMITS THAT THE HOLLOW SPACERS WERE A POOR DESIGN, BUT INSIST THEY ARE SAFE TO USE. WE STRONGLY DISAGREE WITH THAT POSITION AS ALL FOUR OF OUR TRUCKS SUSTAINED FAILURES OF THE PARTS IN QUESTION. *TR
ON CERTAIN FIRE TRUCKS BUILT WITH DETROIT DIESEL SERIES 60 EGR ENGINES, THE BATTERY TO STARTER MOTOR CABLE RUBS AGAINST THE HEX-HEAD PLUG ON THE FUEL FILTER CAUSING INSULATION DAMAGE AND UNINTENTIONAL GROUNDING.
Consequence & remedy
Consequence: THIS COULD CAUSE A FIRE IN THE ENGINE COMPARTMENT.
Remedy: DEALERS WILL REPLACE THE HEX HEAD PLUG ON THE FUEL FILTER WITH A 3/8" ALLEN-HEAD PLUG FREE OF CHARGE. IF THE CABLE IS DAMAGED, IT WILL BE REPLACED. THE RECALL BEGAN ON APRIL 1, 2005. OWNERS MAY CONTACT E-ONE AT 1-352-237-1122.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2004 E-ONE Fire Truck Problems, Complaints & Recalls | Skip That Year
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