1997 Dorsey Insulated Van

Owner reports · Recalls · Investigations

Limited comparison data

There is not enough comparable history to draw a useful model-year comparison.

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0Owner complaints

Model-year median: 0

1Recall campaigns

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0Investigations

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

No component reports in this snapshot.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 0 of 0 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

What owners actually said

0 reports

No matching complaints in this snapshot.

Official recalls

1

00V177002 · Unknown Or Other

Jun 13, 2000

VEHICLE DESCRIPTION: INSULATED VANS WITH BUSTIN PULLOUT TRUCK/TRAILER LADDER PART NOS. DE1903-A AND DE1905-A. THE CROSS BAR THAT SUPPORTS THE STEP FAILS WHEN WELDS THAT ATTACH IT TO THE SQUARE TUBE SIDE SUPPORTS FAIL.

Consequence & remedy

Consequence: THE SUPPORT BAR WILL FAIL TO ADEQUATELY SUPPORT THE STEP AND AN INDIVIDUAL CAN FALL FROM THE LADDER POSSIBLY RESULTING IN PERSONAL INJURY.

Remedy: BUSTIN WILL REPLACE ANY DEFECT LADDER FREE OF CHARGE. THEY HAVE ALSO DEVELOPED A BOLT-ON SUPPORT "THE U-BOLT" FOR FIELD REINFORCEMENT OF THE LADDER.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.