CONSUMER RECEIVED RECALL LETTER FOR STEERING GEAR AND CROSSMEMBER FRAME. HAS CONTACTED EVER DEALER WITHIN THE STATE OF KENTUCKY, WHO HAVE ADVISED CONSUMER THAT THEY WERE NOT LICENSED OR CERTIFIED TO PERFORM THE REMEDY. CONSUMER THEN CONTACTED MANUFACTURER, WHO ADVISED CAN NOT TELL CONSUMER WHERE TO GO AND HE HAS TO FIND DE…
Read full complaint
CONSUMER RECEIVED RECALL LETTER FOR STEERING GEAR AND CROSSMEMBER FRAME. HAS CONTACTED EVER DEALER WITHIN THE STATE OF KENTUCKY, WHO HAVE ADVISED CONSUMER THAT THEY WERE NOT LICENSED OR CERTIFIED TO PERFORM THE REMEDY. CONSUMER THEN CONTACTED MANUFACTURER, WHO ADVISED CAN NOT TELL CONSUMER WHERE TO GO AND HE HAS TO FIND DEALER ON HIS OWN.*AK
NHTSA ODI #10021863
Mileage unknown · Jul 3, 2002
Steering
CONSUMER RECEIVED A RECALL REGARDING THE STEERING COLUMN, TOOK VEHICLE TO DEALER SHIP FOR SERVICE DEALERSHIP REFUSED TO SERVICE RECALL AND REQUESTED CONSUMER TO TAKE VEHICLE TO ANOTHER DEALERSHIP, CONSUMER STATES HAS NO TIME OR THE MONEY TO HAVE VEHICLE TRANSPORTED TO AN HOUR DESTINATION FOR RECALL SERVICES.*JB
VEHICLE DESCRIPTION: PASSENGER VEHICLES USED EXTENSIVELY IN TRACK TYPE RACING EVENTS AND SUBJECTED TO AGGRESSIVE DRIVING CONDITIONS COULD EXPERIENCE CRACKS AT THE WELDS OF THE REAR DIFFERENTIAL MOUNTING BRACKET.
Consequence & remedy
Consequence: THE CRACKS COULD EVENTUALLY LEAD TO METAL FATIGUE AND DISLODGING OF THE DIFFERENTIAL MOUNTING BRACKET FROM THE FRAME OF THE VEHICLE. SEPARATION OF THE DIFFERENTIAL MOUNTING BRACKET COULD RESULT IN LOSS OF VEHICLE CONTROL.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND REINFORCE THE VEHICLE'S FRAME. OWNER NOTIFICATION BEGAN MAY 20, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER VEHICLES USED EXTENSIVELY IN TRACK TYPE RACING EVENTS AND SUBJECTED TO AGGRESSIVE DRIVING CONDITIONS COULD EXPERIENCECRACKING OF THE STEERING RACK MOUNTING BRACKETS.
Consequence & remedy
Consequence: THE CRACKS COULD EVENTUALLY LEAD TO SEPARATION OF THE STEERING RACK FROM THE FRAME OF THE VEHICLE. SEPARATION OF THE STEERING RACK COULD RESULT IN UNEXPECTED STEERING LOOSENESS AND LAG.
Remedy: ALL AFFECTED VEHICLES WILL HAVE A FIELD REPAIR KIT INSTALLED, CONSISTING OF LOWER FRAME RAIL REINFORCEMENT GUSSETS AND A REINFORCEMENT BRACKET. OWNER NOTIFICATION BEGAN MAY 20, 2002. OWNERS WHO DO NOT RECEIVE THE FREE INFORMATION WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH RACING OPTION (ACR OR GT2). THE 5-POINT RACING SEAT BELT HARNESS, WHICH IS OPTIONAL EQUIPMENT ON THE VIPER MAY NOT MEET THE VOLUNTARY LOAD SPECIFICATIONS SET FORTH BY THE FIA (FEDERATION INTERNATIONALE DE L'AUTOMOBILE).
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE HARNESS MAY NOT PROPERLY RESTRAIN AN OCCUPANT, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: THE 5-POINT RACING HARNESS WILL BE REPLACED. OWNER NOTIFICATION BEGAN FEBRUARY 25, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1998 Dodge Viper Problems, Complaints & Recalls | Skip That Year