Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 13 of 53 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 41 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 3 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports2 fire reports0 injury reports
What owners actually said
53 reports
Mileage unknown · Feb 17, 2016
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWA…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #10836655
Mileage unknown · Feb 12, 2016
Air Bags
AIRBAG RECALL, WE HAVE BEEN TOLD THAT THE DEALERS CAN NOT GET THE PARTS TO REPLACE THE DEFECTIVE AIR BAG. WE HAVE BEEN WAITING FOR MONTHS AND BEEN TOLD THEY WILL CALL US WHEN PART COMES IN. STILL NOTHING AND THIS IS A FLEET VEHICLE DRIVEN DAILY. HOW LONG DOES A RECALL REPLACEMENT PART USUALLY TAKE TO GET REPLACED?
NHTSA ODI #10825749
Mileage unknown · Jan 14, 2016
Air Bags
PURCHASED CAR AND CANNOT REGISTER CAR BECAUSE OF RECALL. I HAVE CALLED DODGE AND I AM BASICALLY BEING TOLD TOO BAD AND I HAVE TO WAIT. I HAVE WAITED 2 MONTHS, THE RECALL HAS BEEN OUT FOR ALMOST 6 MONTHS NOW. I AM STILL BEING TOLD THAT THERE IS NO PART AVAILABLE OR EVEN MADE TO FIX THIS RECALL. I AM NOT AFFECTED BY THE SYMPTOMS O…
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PURCHASED CAR AND CANNOT REGISTER CAR BECAUSE OF RECALL. I HAVE CALLED DODGE AND I AM BASICALLY BEING TOLD TOO BAD AND I HAVE TO WAIT. I HAVE WAITED 2 MONTHS, THE RECALL HAS BEEN OUT FOR ALMOST 6 MONTHS NOW. I AM STILL BEING TOLD THAT THERE IS NO PART AVAILABLE OR EVEN MADE TO FIX THIS RECALL. I AM NOT AFFECTED BY THE SYMPTOMS OF THE RECALL, I JUST CAN'T REGISTER MY CAR. RIGHT NOW IT'S THE WORLDS BIGGEST PAPER WEIGHT.
NHTSA ODI #10820355
Mileage unknown · Nov 23, 2015
Air Bags
TL* THE CONTACT OWNS A 2009 (NA) DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTI…
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TL* THE CONTACT OWNS A 2009 (NA) DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V312000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10806181
Mileage unknown · Nov 2, 2015
Air Bags
TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE I…
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TL* THE CONTACT OWNS A 2008 DODGE SPRINTER 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V354000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATE 01/13/16 MA *JS
NHTSA ODI #10787591
21,000 miles · Jul 17, 2014
Electrical SystemEngineFuel/propulsion System
VEHICLE WAS PARKED IN HOSPITAL PARKING LOT FOR ABOUT 6 HOURS. LEFT HOSPITAL AND WHILE TRYING TO START VEHICLE THE DASHBOARD INFORMATION CENTER INDICATED A NO START CONDITION. THE ENGINE WOULD NOT ATTEMPT TO CRANK. THINKING MY KEY WAS FAULTY, I TRIED MY WIFE'S KEY. SAME RESULT. NO CRANK. DASHBOARD DISPLAYED "START ERROR". …
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VEHICLE WAS PARKED IN HOSPITAL PARKING LOT FOR ABOUT 6 HOURS. LEFT HOSPITAL AND WHILE TRYING TO START VEHICLE THE DASHBOARD INFORMATION CENTER INDICATED A NO START CONDITION. THE ENGINE WOULD NOT ATTEMPT TO CRANK. THINKING MY KEY WAS FAULTY, I TRIED MY WIFE'S KEY. SAME RESULT. NO CRANK. DASHBOARD DISPLAYED "START ERROR". AN ATTACHED DEVICE BY GARMIN THAT READS THE COMPUTER BUS AND COMMUNICATES TO THE GARMIN GPS HAD NO ILLUMINATION OF IT'S COMMUNICATIONS ESTABLISHED CONFIDENCE LIGHT.. SINCE THE VEHICLE WAS COLD I ACTIVATED THE AUXILLARY HEATER FOR WARRANTY. MY WIFE AND I SAT THERE FOR 15 MINUTES MAKING PHONE CALLS AND TRYING TO GET HELP. THE CABIN HAD WARMED UP SOME AND I TRIED TO START THE VEHICLE AGAIN. I WAS SUCCESSFUL. IN TRYING TO RESEARCH THIS PROBLEM ON THE SPRINTER USER FORUMS, I FOUND REFERENCE TO A SCREEM MODULE HAVING TO DO WITH VEHICLE SECURITY. OTHER USERS ATTRIBUTED THIS CONDITION TO A "COLD SOLDER JOINT" IN THE MODULE. REPLACING THIS MODULE REQUIRES REPROGRAMMING THE SMART KEYS. A SUBSTANTIAL COST. *TR
NHTSA ODI #10611320
22,500 miles · Jun 28, 2013
Engine And Engine CoolingFuel System, Diesel
WE PURCHASED A 2008 DODGE SPRINTER NEW IN 2008. SPRINTER VANS WERE PRODUCED WHEN MERCEDES OWNED CHRYSLER. THESE VANS WERE IMPORTED BY MERCEDES DURING THIS PERIOD BECAUSE DODGE DID NOT HAVE A VAN OF ITS OWN. OUR COMPLAINT IS THAT NOW THAT MERCEDES AND DODGE HAVE SPLIT, DODGE HAS TOLD ME THAT SINCE DODGE DOES NOT HAVE A SPRINTE…
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WE PURCHASED A 2008 DODGE SPRINTER NEW IN 2008. SPRINTER VANS WERE PRODUCED WHEN MERCEDES OWNED CHRYSLER. THESE VANS WERE IMPORTED BY MERCEDES DURING THIS PERIOD BECAUSE DODGE DID NOT HAVE A VAN OF ITS OWN. OUR COMPLAINT IS THAT NOW THAT MERCEDES AND DODGE HAVE SPLIT, DODGE HAS TOLD ME THAT SINCE DODGE DOES NOT HAVE A SPRINTER MECHANIC TECH IN MONTANA (WHERE WE LIVE) THAT THEY CAN NOT DIAGNOSE THE PROBLEM AND THUS CAN NOT HELP WITH THE PROBLEM-- THUS EFFECTIVELY DENYING WARRANTY COVERAGE. I HAVE TAKEN THE SPRINTER TO A MERCEDES SPRINTER QUALIFIED REPAIR SHOW AND THEY HAVE DIAGNOSED A FAULTY EGR VALVE WHICH DOES NOT ALLOW THE TURBO TO WORK THUS GREATLY REDUCING POWER AND POTENTIALLY DAMAGING THE ENGINE AND EXHAUST. MERCEDES WILL NATURALLY NOT HONOR DODGE'S WARRANTY. THERE WAS A RECALL ON THIS YEAR EGR VALVE HOWEVER SOMEHOW WE MISSED THE RECALL AND IT HAS NOW ENDED HOWEVER THIS SHOULD NOT EFFECT OUR VEHICLE WARRANTY. I HAVE SPOKEN TWICE TO DODGE'S CUSTOMER SERVICE CENTER AND HAVE BEEN TOLD THEY CAN NOT HELP. I HAVE E-MAILED THE CENTER ASKING DODGE TO HONOR THEIR WARRANTY AND RECEIVED AN E-AUTOMATED RESPONSE STATING THAT DODGE WILL RESPOND WITHIN ONE WORKING DAY HOWEVER THIS HAS NOT HAPPENED AND I HAVE RECEIVED NO RESPONSE IN THREE DAYS. *TR
NHTSA ODI #10522213
20,000 miles · Oct 22, 2012
Structure
MY SPRINTER DEVELOPED A LEAK IN THE ROOF IN 2011. WATER WOULD COLLECT IN THE OEM ROOF MOUNTED A/C UNIT, THEN LEAK INTO THE CABIN WHEN I STARTED TO DRIVE . THE QUANTITY OF WATER THAT WOULD FLOW THROUGH THE UNIT BACK INTO THE PASSENGER CABIN WAS APPROX 2-3 CUPS OF WATER, DEPENDED ON HOW MUCH RAIN WATER ACCUMULATED. I HAD THIS RE…
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MY SPRINTER DEVELOPED A LEAK IN THE ROOF IN 2011. WATER WOULD COLLECT IN THE OEM ROOF MOUNTED A/C UNIT, THEN LEAK INTO THE CABIN WHEN I STARTED TO DRIVE . THE QUANTITY OF WATER THAT WOULD FLOW THROUGH THE UNIT BACK INTO THE PASSENGER CABIN WAS APPROX 2-3 CUPS OF WATER, DEPENDED ON HOW MUCH RAIN WATER ACCUMULATED. I HAD THIS REPAIRED IN SEPT 2012 BY MERCEDES BENZ OF CHICAGO, FOR THE COST OF $1285. THIS WAS NOT UNDER WARRANTY. THEY SAID THE SEAL WAS DEFECTIVE AND WAS ALLOWING WATER BACK INTO THE CABIN. MOST OF THE COST WAS FOR LABOR, THE SEAL WILL EVENTUALLY HAVE TO BE REPLACED AGAIN, AS THE ROOF FLEXES CAUSING IT TO EVENTUALLY CRACK AND BREAK. THIS IS AN OBVIOUS MANUFACTURING/ENGINEERING DEFECT. *TR
NHTSA ODI #10481390
71,790 miles · Feb 29, 2012
Steering
VEHICLE WAS TRAVELING N ON N LINCOLN, O'FALLON, IL BETWEEN 20-30 MPH. WENT OVER BRIDGE AND WITHOUT ANY WARNING STEERING WHEEL STARTED TO VIOLENTLY SHAKE. DUE TO THE SPEED OF TRAVEL, WAS ABLE TO STOP. DRIVER FOUND RIGHT FRONT TIRE PERPENDICULAR TO THE VEHICLE.THE VEHICLE HAD TO BE TOWED TO REPAIR FACILITY. REPAIR FACILITY FO…
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VEHICLE WAS TRAVELING N ON N LINCOLN, O'FALLON, IL BETWEEN 20-30 MPH. WENT OVER BRIDGE AND WITHOUT ANY WARNING STEERING WHEEL STARTED TO VIOLENTLY SHAKE. DUE TO THE SPEED OF TRAVEL, WAS ABLE TO STOP. DRIVER FOUND RIGHT FRONT TIRE PERPENDICULAR TO THE VEHICLE.THE VEHICLE HAD TO BE TOWED TO REPAIR FACILITY. REPAIR FACILITY FOUND RIGHT OUTER TIE ROD END HAD FAILED COMPLETELY-THE BALL HAD COME OUT OF THE SOCKET.
NHTSA ODI #10450899
40,000 miles · Feb 9, 2012
Seats
TL* THE CONTACT OWNS A 2008 DODGE SRPINTER. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BECAME EXTREMELY HOT DUE TO THE HEATED SEAT FEATURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT A CONDUCTOR WITHIN THE SEAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED A LETTER FR…
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TL* THE CONTACT OWNS A 2008 DODGE SRPINTER. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT BECAME EXTREMELY HOT DUE TO THE HEATED SEAT FEATURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT A CONDUCTOR WITHIN THE SEAT CAUSED THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE FAILURE WAS NOT A MANUFACTURER'S DEFECT. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 41,000. THE VIN WAS NOT AVAILABLE.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025.
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2008-2011 2500 AND 3500 SPRINTER VEHICLES EQUIPPED WITH AN OPTIONAL THREE-SEAT BENCH IN THE PASSENGER COMPARTMENT. THE SEAT BENCHES IN THE SECOND SEATING ROW MAY HAVE BEEN EQUIPPED WITH SAFETY BELTS THAT DO NOT MEET THE MINIMUM REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD 208, "OCCUPANT PROTECTION IN INTERIOR IMPACT," AND MOTOR VEHICLE SAFETY STANDARD 209, "SEAT BELT ASSEMBLIES." FIRST, THOSE SAFETY BELTS MAY NOT LOCK AS REQUIRED. SECOND, THE ASSEMBLY LOOP MAY NOT PERFORM TO MINIMUM FORCE REQUIREMENTS.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SAFETY BELTS IN THESE VEHICLES MAY NOT PERFORM AS REQUIRED SUCH THAT A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.
Remedy: MERCEDES-BENZ WILL INSPECT AND REPLACE ANY SEAT BELT ASSEMBLIES THAT DO NOT MEET THE REQUIREMENTS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 15, 2011. OWNERS MAY CONTACT MERCEDES-BENZ AT 843-695-5000.
SPRINTER IS RECALLING 246 MY 2008 DODGE OR FREIGHTLINER 2500 TRUCKS. THE REAR AXLE SPRING LEAVES WERE PRODUCED WITH AN INCORRECT RAW MATERIAL. THEREFORE THE LEAVES ARE THICKER THAN THE SERIAL COMPONENTS.
Consequence & remedy
Consequence: THE REAR AXLE SPRINGS MAY FAIL EARLIER THAN DESIGNED INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSPECT AND REPLACE THE REAR AXLE SPRINGS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 3, 2008. OWNERS MAY CONTACT SPRINTER AT 1-843-695-5000.
CHRYSLER/SPRINTER IS RECALLING 727 MY 2007-2008 DODGE AND FREIGHTLINER SPRINTER 2500 PASSENGER VANS EQUIPPED WITH 144 INCH WHEELBASE AND STANDARD ROOF HEIGHT. THESE VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201U, 'OCCUPANT PROTECTION IN INTERIOR IMPACT.' SOME VANS MAY NOT HAVE HAD CERTAIN HEAD IMPACT PROTECTION PADS INSTALLED AT THE C-PILLAR.
Consequence & remedy
Consequence: IN THE EVENT OF A VEHICLE CRASH, PERSONAL INJURY TO OCCUPANTS MAY OCCUR.
Remedy: DEALERS WILL INSPECT THE VEHICLES AND, IF THE HEAD IMPACT PROTECTION PADS ARE MISSING, THE APPROPRIATE PADS WILL BE INSTALLED. THE RECALL BEGAN ON APRIL 9, 2008. OWNERS MAY CONTACT SPRINTER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
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